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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 20.0.6
Operating system and version (eg, Ubuntu 20.04): Ubuntu 10 / buster
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38 (Debian)
PHP version (eg, 7.4): PHP 7.4.14
The issue you are facing:
After upgrade to NC 20.0.6, the mail app will not upgrade (webgui). Then after removing the mail app using webgui and attempting reinstall, mail app is not found. Then attempting to install the mail app from cli, I get a not found error:
sudo -u www-data php occ app:install mailError: Could not download app mail
Is this the first time you’ve seen this error? Y
Steps to replicate it:
- Update from NC 20.0.5 to 20.0.6 with mail app 1.7.X installed
- Attempt to upgrade the mail app to 1.8.X using web
- or attempt to install the mail app using occ
The output of your Nextcloud log in Admin > Logging:
Error | no app in context | OCP\Lock\LockedException: “Notes” is locked | January 27, 2021 05:32:58 | |
---|---|---|---|---|
Warning | no app in context | Login failed: rah (Remote IP: 10.108.245.73) | January 27, 2021 05:11:23 | |
Error | index | Exception: Class ‘Horde_Mail_Rfc822_Address’ not found | January 27, 2021 05:06:37 | |
Error | index | Exception: Class ‘Horde_Mail_Rfc822_Address’ not found | January 27, 2021 05:02:56 | |
Error | OCA\Mail\Exception\ServiceException: IMAP error: Mail server denied authentication. | January 27, 2021 04:56:41 | ||
Warning | Mailbox UID validity changed. Wiping cache and performing full sync. | January 27, 2021 04:25:28 |
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):