After update/reboot no logon working

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

  • Nextcloud Server version:
    • Nextcloud 32.0.3
  • Operating system and version:
    • #1 SMP PREEMPT Debian 1:6.12.47-1+rpt1~bookworm (2025-09-16)
  • Web server and version:
    • Server version: Apache/2.4.65 (Debian)
  • Reverse proxy and version:
    • nginx version: openresty/1.27.1.2
  • PHP version:
    • PHP 8.3.29 (cli) (built: Dec 29 2025 23:29:58) (NTS)
  • Is this the first time you’ve seen this error? (Yes / No):
    • yes
  • When did this problem seem to first start?
    • prob direct after installation
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • OMV Container
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • nope

Configuration

Nextcloud

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "version": "32.0.3.2",
        "loglevel": 2,
        "log_rotate_size": 262144,
        "maintenance": false,
        "maintenance_window_start": 3,
        "default_locale": "DE_CH",
        "default_phone_region": "CH",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "upgrade.disable-web": true,
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "mysql.utf8mb4": true,
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "htaccess.RewriteBase": "\/",
        "trusted_domains": [
            "srv-nas-pi.kingma:8080",
            "office.kingma.ch",
            "office.king.ma"
        ],
        "overwrite.cli.url": "https:\/\/office.kingma.ch",
        "overwriteprotocol": "https",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smpttimeout": 30,
        "installed": true,
        "mail_smtpauth": true,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "app_install_overwrite": []
    }
}

Apps

Enabled:

  • activity: 5.0.0-dev.0
  • admin_audit: 1.22.0
  • bookmarks: 16.0.1
  • brewmemo: 0.5.0
  • bruteforcesettings: 5.0.0-dev.0
  • calendar: 6.1.5
  • circles: 32.0.0
  • cloud_federation_api: 1.16.0
  • comments: 1.22.0
  • contacts: 8.2.1
  • contactsinteraction: 1.13.1
  • cookbook: 0.11.5
  • dashboard: 7.12.0
  • dav: 1.34.2
  • documentserver_community: 0.2.1
  • federatedfilesharing: 1.22.0
  • federation: 1.22.0
  • files: 2.4.0
  • files_downloadlimit: 5.0.0-dev.0
  • files_external: 1.24.0
  • files_pdfviewer: 5.0.0-dev.0
  • files_reminders: 1.5.0
  • files_sharing: 1.24.1
  • files_trashbin: 1.22.0
  • files_versions: 1.25.0
  • firstrunwizard: 5.0.0-dev.0
  • groupfolders: 20.1.7
  • keeweb: 0.6.22
  • logreader: 5.0.0-dev.0
  • lookup_server_connector: 1.20.0
  • nextcloud_announcements: 4.0.0-dev.0
  • notes: 4.12.4
  • notifications: 5.0.0-dev.0
  • oauth2: 1.20.0
  • password_policy: 4.0.0-dev.0
  • photos: 5.0.0-dev.1
  • privacy: 4.0.0-dev.0
  • profile: 1.1.0
  • provisioning_api: 1.22.0
  • recommendations: 5.0.0-dev.0
  • related_resources: 3.0.0-dev.0
  • richdocuments: 9.0.2
  • serverinfo: 4.0.0-dev.0
  • settings: 1.15.1
  • sharebymail: 1.22.0
  • support: 4.0.0-dev.0
  • survey_client: 4.0.0-dev.0
  • suspicious_login: 10.0.0-dev.0
  • systemtags: 1.22.0
  • text: 6.0.1
  • theming: 2.7.0
  • twofactor_backupcodes: 1.21.0
  • twofactor_nextcloud_notification: 6.0.0-dev.0
  • twofactor_totp: 14.0.0
  • updatenotification: 1.22.0
  • user_status: 1.12.0
  • viewer: 5.0.0-dev.0
  • weather_status: 1.12.0
  • webhook_listeners: 1.3.0
  • workflowengine: 2.14.0
    Disabled:
  • app_api: 32.0.0 (installed 32.0.0)
  • encryption: 2.20.0 (installed 2.19.0)
  • fulltextsearch: 32.0.0 (installed 32.0.0)
  • onlyoffice: 9.12.0 (installed 9.12.0)
  • user_ldap: 1.23.0 (installed 1.22.0)

Summary of the issue you are facing:

After update users including admin can no longer logon. Password (password manager backed) are no longer accepted

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

Admin cannot logon log files not available

PASTE HERE

this appeared to be a network / proxy issue. Which was confusing as the logon user interface was shown but logon failed. :person_shrugging:

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