After some time new PDFs get 0 kb big

ℹ️ Support
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1

Hi,

I’m running newest NC. When I upload a PDF it will get 0 kb and corrupted after a given amount of time. This happens to EVERY PDF. When I restore it with the versioning then it won’t get corrupted anymore.
In the logs I can only find ImagickException errors stating “Failed to read the file” or “no decode delegate for this image format” and “unable to open image”.

I think this is related to preview generator. This error occured the first time about a month ago.

How can I solve this?

2

Do you see when the other version was created? Is it the time when your cronjobs run that potentially create the preview? Just to exclude that some client is doing this…