After install bbb (internal server error)

ℹ️ Support
1

Hi,
I install nextcloud in my centos 7 on working web server. but when i install BigblueButton from apps in install perfectly. when i create a room then i go to that link its given internal serve error.

2

I experienced the same issue. Followed the readme but get a message in the logs that says can’t resolve https://domainname.comapi. Desperately trying to resolve but stomped.

3

when i create a room then i go to that link its given internal serve error.

You probably have no BBB instance, or didn’t configure it probably. See https://github.com/sualko/cloud_bbb for install instructions.

that says can’t resolve https://domainname.comapi. Desperately trying to resolve but stomped

If .comapi is really in your log you probably have a mistake in your api url.

4

I used those instructions when I first installed the app. I used the same url and secret to integrate with rocketchat and it works so I am not sure why it can’t resolve the url. I have tried different variations to see: https://domainname.com/ or https://domainname.com/b/ or https://domainname.com/bigbluebutton/ …so desperate to get it going :disappointed:

5

You have to use the value from sudo bbb-conf --secret. Nothing else will work. Also watch for trailing spaces and stuff like this, because the url is taken as it is.

6

This command is not working sudo bbb-conf --secret i also search for bbb-conf on all folder in apps/bbb there was no any type of this command.
Command not found…
Pls reply asap…

7

This app requires an external BBB instance which you obvious don’t have and you would have known that if you read the readme.

Just as a notice: To scramble people who are working on a project in there free time is often considered as rude.

1 Like
8

Hi Sualko, I got it working. It was the URL that caused the issue. I have BBB integrated with rocketchat and copied the URL from that app to NC. However this is the url that worked in NC for me: https://domainname/bigbluebutton/

Thanks for your help. Much appreciated!

9

Having problems downloading and installing it…
image

EDIT:
And now it worked… Different computer, same browser/OS…

But for some reason the created room does not show up under the admin account on the BBB server.