Nextcloud version (eg, 12.0.2): 15.0.7.0
Operating system and version (eg, Ubuntu 17.04): Turris 4.0
Apache or nginx version (eg, Apache 2.4.25): lighttpd/1.4.50 (ssl) - a light and fast webserver
PHP version (eg, 7.1): PHP 7.2.16 (fpm-fcgi)
The issue you are facing: After fresh installation of Nextcloud 15.0.7 I am not able to login with account I created during installation.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Attempt to log in to system from web browser using specified account
- Receive “Internal Server Error” message on web-based login screen
The output of your Nextcloud log in Admin > Logging:
{"reqId":"T7RUw2dNNTXJ9qQPRXwG","level":3,"time":"2019-05-19T22:33:24+00:00","remoteAddr":"192.168.1.116","user":"ivanek","app":"index","method":"POST","url":
"\/nextcloud\/index.php\/login?user=ivanek","message":{"Exception":"TypeError","Message":"base64_encode() expects parameter 1 to be string, null given","Code"
:0,"Trace":[{"file":"\/srv\/www\/nextcloud\/lib\/private\/Authentication\/Token\/PublicKeyTokenProvider.php","line":242,"function":"base64_encode","args":["**
* sensitive parameter replaced ***"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/Authentication\/Token\/PublicKeyTokenProvider.php","line":309,"function":"
encryptPassword","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/srv\/www
\/nextcloud\/lib\/private\/Authentication\/Token\/PublicKeyTokenProvider.php","line":70,"function":"newToken","class":"OC\\Authentication\\Token\\PublicKeyTok
enProvider","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***","*** sensitive parameter replaced ***","*** sens
itive parameter replaced ***","*** sensitive parameter replaced ***","*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"
\/srv\/www\/nextcloud\/lib\/private\/Authentication\/Token\/Manager.php","line":69,"function":"generateToken","class":"OC\\Authentication\\Token\\PublicKeyTok
enProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/User\/Session.php","line":641,"functio
n":"generateToken","class":"OC\\Authentication\\Token\\Manager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/srv\/www\/nextcloud\/
core\/Controller\/LoginController.php","line":340,"function":"createSessionToken","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters re
placed ***"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php","line":166,"function":"tryLogin","class":"OC\\Core\\Controller
\\LoginController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/AppFramework\/Http\/Dispatcher.
php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\LoginContro
ller"},"tryLogin"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":118,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dis
patcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\LoginController"},"tryLogin"]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/AppFramework\/Ro
uting\/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\LoginController","tryLog
in",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.login.tryLogin"}]},{"function":"__invoke","class":"OC\\AppFramework\\Ro
uting\\RouteActionHandler","type":"->","args":[{"_route":"core.login.tryLogin"}]},{"file":"\/srv\/www\/nextcloud\/lib\/private\/Route\/Router.php","line":297,
"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"core.login.tryLogin"}]},{"file":"\/srv\/www\/next
cloud\/lib\/base.php","line":987,"function":"match","class":"OC\\Route\\Router","type":"->","args":["\/login"]},{"file":"\/srv\/www\/nextcloud\/index.php","li
ne":42,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"\/srv\/www\/nextcloud\/lib\/private\/Authentication\/Token\/PublicKeyTokenProvi
der.php","Line":242,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko\/20100101 Firefox\/66.0","version":"15.0.
7.0"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '[redacted]',
'secret' => '[redacted]',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '192.168.1.1',
2 => '[redacted]',
),
'datadirectory' => '/srv/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '15.0.7.0',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => '127.0.0.1',
'dbport' => '3306',
'dbtableprefix' => 'oc_',
'dbuser' => '[redacted]',
'dbpassword' => '[redacted]',
'installed' => true,
'instanceid' => '[redacted]',
'updatechecker' => 'false',
);
The output of your Apache/nginx/system log in /var/log/____: Not applicable.
Similar question: Unable to Login With Initial Account
However I cannot resolve it with password reset. Even after resetting the password, issue still persists.
