Hi, I am not able to create email account with the Mail app. Details below:
Host for nextcloud: Godaddy
Email host: Godaddy
OS: Debian
Apache2
Mysql
I have tried:
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Manual IMAP Settings and SMTP settings and have tried “none”, “SSL/TLS” & " StartTls"
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Activated error logs and from nextcloud.log i get this error (I have sanitized to hide sensitive info):
{“reqId”:“X6uToknLvQ1l4@o56rlxzQAAiA8”,“level”:3,“time”:“2020-11-11T07:32:56+00:00”,“remoteAddr”:"**.8*.98.13",“user”:"****",“app”:“mail”,“method”:“POST”,“url”:"/index.php/apps/mail/api/accounts",“message”:“Creating account failed: Error when communicating with the server.”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“version”:“20.0.0.9”,“id”:“5faba05014550”}
and this error
[mail] Error: OCA\Mail\Exception\ServiceException: IMAP error: Error connecting to mail server. at <>
- /home/*****/public_html/checkmail.blowfish.world/apps/mail/lib/Service/MailManager.php line 127
OCA\Mail\IMAP\MailboxSync->sync(OCA\Mail\Account {}, OC\AppFramework\ScopedPsrLogger {}) - /home/*****/public_html/checkmail.blowfish.world/apps/mail/lib/Controller/MailboxesController.php line 92
OCA\Mail\Service\MailManager->getMailboxes(OCA\Mail\Account {}) - /home/*****/public_html/checkmail.blowfish.world/lib/private/AppFramework/Http/Dispatcher.php line 169
OCA\Mail\Controller\MailboxesController->index(7) - /home/*****/public_html/checkmail.blowfish.world/lib/private/AppFramework/Http/Dispatcher.php line 100
OC\AppFramework\Http\Dispatcher->executeController(OCA\Mail\Control … {}, “index”) - /home/*****/public_html/checkmail.blowfish.world/lib/private/AppFramework/App.php line 152
OC\AppFramework\Http\Dispatcher->dispatch(OCA\Mail\Control … {}, “index”) - /home/*****/public_html/checkmail.blowfish.world/lib/private/Route/Router.php line 308
OC\AppFramework\App::main(“OCA\Mail\Cont … r”, “index”, OC\AppFramework\ … {}, {action: null,_r … "}) - /home/*****/public_html/checkmail.blowfish.world/lib/base.php line 1009
OC\Route\Router->match("/apps/mail/api/mailboxes") - /home/*****/public_html/checkmail.blowfish.world/index.php line 37
OC::handleRequest()
GET /index.php/apps/mail/api/mailboxes?accountId=7
from 41.80.98.13 by *** at 2020-11-11T07:27:30+00:00
Raw error I will post below.
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In my config.php file I have
‘log_type’ => ‘file’,
‘logfile’ => ‘nextcloud.log’,
‘loglevel’ => 3,
‘logdateformat’ => ‘F d, Y H:i:s’,
‘app.mail.verify-tls-peer’ => false, -
The Nextcloud smtp settings (/index.php/settings/admin) the “Email server” settings for smtp works but the Mail App smtp does not work
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I have tested the GoDaddy mail settings with this site https://pingability.com/mailtest.jsp. It connects to my email.
PLEASE PLEASE help.
In the raw error log I have noticed “Caused by Horde_Imap_Client_Exception”
The raw error log is below:
{“reqId”:“X6uSYknLvQ1l4@o56rlxhgAAiCM”,“level”:3,“time”:“2020-11-11T07:27:30+00:00”,“remoteAddr”:“41.80.98.13”,“user”:“",“app”:“mail”,“method”:“GET”,“url”:"/index.php/apps/mail/api/mailboxes?accountId=7",“message”:{“Exception”:“OCA\Mail\Exception\ServiceException”,“Message”:“IMAP error: Error connecting to mail server.”,“Code”:11,“Trace”:[{“file”:"/home//public_html/checkmail..world/apps/mail/lib/Service/MailManager.php",“line”:127,“function”:“sync”,“class”:“OCA\Mail\IMAP\MailboxSync”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“class”:“OC\AppFramework\ScopedPsrLogger”}]},{“file”:"/home//public_html/checkmail..world/apps/mail/lib/Controller/MailboxesController.php",“line”:92,“function”:“getMailboxes”,“class”:“OCA\Mail\Service\MailManager”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”}]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/Http/Dispatcher.php",“line”:169,“function”:“index”,“class”:“OCA\Mail\Controller\MailboxesController”,“type”:"->",“args”:[7]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/Http/Dispatcher.php",“line”:100,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\MailboxesController”},“index”]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/App.php",“line”:152,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\MailboxesController”},“index”]},{“file”:"/home//public_html/checkmail..world/lib/private/Route/Router.php",“line”:308,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OCA\Mail\Controller\MailboxesController”,“index”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“action”:null,"_route":“mail.mailboxes.index”}]},{“file”:"/home//public_html/checkmail..world/lib/base.php",“line”:1009,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/apps/mail/api/mailboxes"]},{“file”:"/home//public_html/checkmail..world/index.php",“line”:37,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/home//public_html/checkmail..world/apps/mail/lib/IMAP/MailboxSync.php",“Line”:106,“Previous”:{“Exception”:“Horde_Imap_Client_Exception”,“Message”:“Error connecting to mail server.”,“Code”:11,“Trace”:[{“file”:"/home//public_html/checkmail..world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“line”:375,“function”:"_connect",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[]},{“file”:"/home//public_html/checkmail..world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:838,“function”:"_login",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[" sensitive parameters replaced "]},{“file”:"/home//public_html/checkmail..world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:1389,“function”:“login”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:[" sensitive parameters replaced "]},{“file”:"/home//public_html/checkmail..world/apps/mail/lib/IMAP/FolderMapper.php",“line”:60,“function”:“listMailboxes”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:["",5,{“delimiter”:true,“attributes”:true,“special_use”:true}]},{“file”:"/home//public_html/checkmail..world/apps/mail/lib/IMAP/MailboxSync.php",“line”:103,“function”:“getFolders”,“class”:“OCA\Mail\IMAP\FolderMapper”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“cacheFields”:{“1”:“HICstruct”,“8”:“HIChdrs”,“9”:“HICenv”,“10”:“HICflags”,“11”:“HICdate”,“12”:“HICsize”},“changed”:true,“statuscache”:true,“class”:“Horde_Imap_Client_Socket”}]},{“file”:"/home//public_html/checkmail..world/apps/mail/lib/Service/MailManager.php",“line”:127,“function”:“sync”,“class”:“OCA\Mail\IMAP\MailboxSync”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“class”:“OC\AppFramework\ScopedPsrLogger”}]},{“file”:"/home//public_html/checkmail..world/apps/mail/lib/Controller/MailboxesController.php",“line”:92,“function”:“getMailboxes”,“class”:“OCA\Mail\Service\MailManager”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”}]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/Http/Dispatcher.php",“line”:169,“function”:“index”,“class”:“OCA\Mail\Controller\MailboxesController”,“type”:"->",“args”:[7]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/Http/Dispatcher.php",“line”:100,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\MailboxesController”},“index”]},{“file”:"/home//public_html/checkmail..world/lib/private/AppFramework/App.php",“line”:152,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\MailboxesController”},“index”]},{“file”:"/home//public_html/checkmail..world/lib/private/Route/Router.php",“line”:308,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OCA\Mail\Controller\MailboxesController”,“index”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“action”:null,"_route":“mail.mailboxes.index”}]},{“file”:"/home//public_html/checkmail..world/lib/base.php",“line”:1009,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/apps/mail/api/mailboxes"]},{“file”:"/home//public_html/checkmail..world/index.php",“line”:37,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/home//public_html/checkmail.**.world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php”,“Line”:605},“CustomMessage”:“IMAP error: Error connecting to mail server.”},“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“version”:“20.0.0.9”,“id”:“5faba1851cbd1”}