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Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server
Nextcloud version (eg, 24.0.1): 24.0.2
Talk Server version (eg, 14.0.2): 14.0.3
Custom Signaling server configured: yes and 0.5.0
Custom TURN server configured: yes
Custom STUN server configured: no, using stun.nextcloud.com
In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/âŚ): Fedora Server 36
Browser name and version (eg, Chrome v101): Firefox v102.0
In case mobile Nextcloud Talk apps are involved:
Talk iOS version (eg, 14.0.2): 14.0.1
Talk Android version (eg, 14.0.2): replace me
The issue you are facing:
Is this the first time youâve seen this error? (Y/N): N
Steps to replicate it:
- I am currently configuring turn server on my local server, and locally I can connect to it and its working perfect. But for external users I have set a public IP and I added DNS record to point turn server domain (e.g turn.mydomain.com) to the public IP. After that I port forwarded on my Cisco Firewall, since am using TLS I forwarded port 5349.
- When I test if the server returns ICE candidates, its showing me an error that there is no returned ICE candidate.
The output of your Nextcloud log in Admin > Logging or errors in nextcloud.log in /var/www/:
There is no related errors regarding this
The output of your Apache/nginx/system log in /var/log/____
:
There is no related errors regarding this
Your browser log if relevant (javascript console log, network log, etc.):
Creating PeerConnection with
Object { iceServers: (1) [âŚ], iceTransportPolicy: "relay" }
âiceServers: Array [ {âŚ} ]
iceTransportPolicy: "relay"
Received candidates
Array []
length: 0
<prototype>: Array []
Here is what I configured inside turnserver.conf
- tls-listening-port=5349
- fingerprint
- use-auth-secret
- static-auth-secret=********
- realm=turn.mydomain.com
- total-quota=0
- bps-capacity=0
- stale-nonce=600
- cert=/etc/letsencrypt/live/turn.mydomain.com/fullchain.pem
- pkey=/etc/letsencrypt/live/turn.mydomain.com/privkey.pem
- log-file=/var/log/coturn/turnserver.log
- simple-log
- no-multicast-peers
- allowed-peer-ip=127.0.0.1
I would like to know if there is something I should add to this config in order to access the turn server from external. Thank you.