Nextcloud version (eg, 20.0.5): 20.0.6
Operating system and version (eg, Ubuntu 20.04): Synology DSM 6.2.3
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4
PHP version (eg, 7.4): 7.4
The issue you are facing:
Accessing the Nextcloud hostname via LAN works. As soon as I access my LAN via VPN from outside of the LAN, it seems that the hostname does not get resolved correctly. Opening https:// results in a timeout.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Create a VPN connection with your router, establish the VPN connection.
- Open the URL: https:// --> timeout
- Open CMD on Windows 10 and execute: nslookup --> the DNS server of the router outside of the LAN tries to resolve instead of the DNS server that was configured for the VPN.
- Open CMD on Windows 10 and execute: ipconfig /all -->
On the running WiFi Adapter:
Verbindungsspezifisches DNS-Suffix: aircard
Beschreibung. . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3165
Physische Adresse . . . . . . . . : XX-XX-XX-XX-XX-XX
DHCP aktiviert. . . . . . . . . . : Ja
Autokonfiguration aktiviert . . . : Ja
Verbindungslokale IPv6-Adresse . : XXXX::XXXX:XXXX:XXXX:XXXX%13(Bevorzugt)
IPv4-Adresse . . . . . . . . . . : 192.168.2.96(Bevorzugt)
Subnetzmaske . . . . . . . . . . : 255.255.255.0
Lease erhalten. . . . . . . . . . : Freitag, 29. Januar 2021 10:15:23
Lease läuft ab. . . . . . . . . . : Freitag, 29. Januar 2021 23:31:36
Standardgateway . . . . . . . . . : 192.168.2.1 <--- Router of the network outside of the LAN
DHCP-Server . . . . . . . . . . . : 192.168.2.1
DHCPv6-IAID . . . . . . . . . . . : XXXXXXXX
DHCPv6-Client-DUID. . . . . . . . : XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX
DNS-Server . . . . . . . . . . . : 192.168.2.1 <--- Router of the network outside of the LAN (NOT the DNS Server of the VPN)
NetBIOS über TCP/IP . . . . . . . : Aktiviert
On the running VPN-Adapter:
Verbindungsspezifisches DNS-Suffix: fritz.box
Beschreibung. . . . . . . . . . . : Shrew Soft Virtual Adapter
Physische Adresse . . . . . . . . : XX-XX-XX-XX-XX-XX
DHCP aktiviert. . . . . . . . . . : Nein
Autokonfiguration aktiviert . . . : Ja
Verbindungslokale IPv6-Adresse . : XXXX::XXXX:XXXX:XXXX:XXXX%3(Bevorzugt)
IPv4-Adresse . . . . . . . . . . : 192.168.0.201(Bevorzugt)
Subnetzmaske . . . . . . . . . . : 255.255.255.0
Standardgateway . . . . . . . . . : 0.0.0.0
DHCPv6-IAID . . . . . . . . . . . : XXXXXXXXX
DHCPv6-Client-DUID. . . . . . . . : XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX-XX
DNS-Server . . . . . . . . . . . : 1.1.1.1 <--- public DNS
192.168.1.1 <--- correct DNS Server in order to resolve the nextcloud hostname
NetBIOS über TCP/IP . . . . . . . : Deaktiviert
NSLOOKUP Results:
Server: <name of router outside of the LAN>
Address: 192.168.2.1 <--- IP of the router outside of the LAN
*** <hostname nextcloud> wurde von <hostname outside of the LAN> nicht gefunden: Non-existent domain.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'instanceid' => 'xxxxxxxxxxxx',
'passwordsalt' => '<passwordsalt>',
'secret' => '<secret>',
'trusted_domains' =>
array (
0 => '<hostname>',
1 => '<hostname.dns-suffix>',
2 => 'IP-Address',
3 => '<DynDNS-Address>',
4 => '<hostname.local>',
),
'datadirectory' => '/volume1/nextcloud/data',
'appstoreenabled' => true,
'apps_paths' =>
array (
0 =>
array (
'path' => '/volume1/web/nextcloud/apps',
'url' => '/apps',
'writable' => true,
),
),
'dbtype' => 'mysql',
'version' => '20.0.6.1',
'overwrite.cli.url' => 'https://<DynDNS-Address>',
'overwriteprotocol' => 'https',
'dbname' => 'nc',
'dbhost' => '127.0.0.1:3307',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_user',
'dbpassword' => '<DB-Password>',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => '<name>',
'mail_domain' => '<domain>',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => '<smtp-server>',