Accepted invites via e-mail still shown in the calendar item as pending

ℹ️ Support
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1

Dear all,

I have issues with the calendar invitation replies, which is, from my perspective, an elementary feature for using the calendar in organisations.

NC 32.0.6, Calendar 6.2.1, Mail 5.7 hosted at Hetzner.

My primary issue is, that the reply mails from the people that have been invited, are not processed and therefore the status in the calendar of the inviting person is not updated.

In addition the status text in the calendar differs depending from which UI (Browser, Thunderbird) the appointment has been scheduled.

I have added my knowledge to the existing Github issue Accepted invites via e-mail still shown in the calendar item as pending · Issue #7887 · nextcloud/calendar · GitHub and due to the massive amount of issues I am not able to find a solution. The issue is on triage, I know that everybody is doing their best and I have the feeling that the capacity of the development team is not nearly sufficient to work on the issues. But anyway i am thankful, that we have the nextcloud platform and i appreciate all the work that has been done.

So my hope is, that somebody from this forum can help me because this bug prevents us from moving forward with the roll-out of nextcloud.

thank you

2

I am using nextcloud@hetzner too. Facing the same issue. Knowing people having the same issue by other “provider”.

4

Hi,

I read the github issue and it is quite clear there are multiple ways to accept an event, and it is quite clear, that nothing is really clear :wink:

With nextcloud there is CalDav APi or even a dedicated API in nextcloud, for the mail ics exchange this is clearly the missing part, i dunno how it really works.

Replying by pushing the button in the mail body does an API call https://exmple.com/nextcloud/apps/dav/invitation/(accept|reject-...)/$TOKEN ) this is handled directly by calendart app so it might by nextcloud specific.

Replying with other button that are added by thunderbird together with import event in calendar has an effect on internal calendars and sent a mail back with updated ics content.

Behind the scene there can be ics synchronisation, that is extracting ics attachment content from an email, this is basically what thunderbird or other mail do when updating calendars.

Since nextcloud is often not receiving mail, it can’t synchronise from mail, if it happens it means that either mail client or a mail server did itneract with nextcloud.

This is then complex… synchronisation can then happens due to reception of confirmation from a client mail software that is using CalDav protocol with Nextcloud… It look like Nextcloud did receive mail but in fact it did receive indirect update in WebDav protocol, and no mail at all.