503 Service unavailable through ncp-client

ℹ️ Support
1

Hi community,
I have trouble getting my local folder synchronized with the cloud. I am running NextCloudPi v0.53.3 on a Raspberry Pi 3. As storage and backup-storage I connected 2 identical USB-Sticks. So the one is the realtime-data-folder an the other one is just its copy.

I am running Linux Mint on my clients and getting the error message “503 Service unavailable” auf “GET https://192.168.178.41/status.php”.
The similar message I see If i try to login into the web interface.

At first I checked if there is enought free space on the disks:

Dateisystem    1M-Blöcke Benutzt Verfügbar Verw% Eingehängt auf
/dev/root          14470    2317     11536   17% /
devtmpfs             460       0       460    0% /dev
tmpfs                464       0       464    0% /dev/shm  
tmpfs                464      47       417   11% /run
tmpfs                  5       1         5    1% /run/lock
tmpfs                464       0       464    0% /sys/fs/cgroup
/dev/mmcblk0p1        41      21        20   52% /boot
log2ram               40      23        18   56% /var/log
/dev/sda1          28739   28723         0  100% /media/CLOUD_BACKUP1
/dev/sdb1          28738   17578     11145   62% /media/CLOUD1
tmpfs                 93       0        93    0% /run/user/1000

So sda1 is full. But I am wondering why it is mounted at CLOED_BACKUP1 and CLOUD1. I checked the /media folder and see:

drwxr-xr-x  6 root root 4096 Dez 29 17:26 .
drwxr-xr-x 22 root root 4096 Feb  6  2018 ..
drwx------  2 root root 4096 Dez 29 17:26 CLOUD  
drwxr-xr-x  4 root root 4096 Dez  7 09:32 CLOUD1
drwx------  2 root root 4096 Dez 29 17:26 CLOUD_BACKUP
drwxr-xr-x  4 root root 4096 Mär 19  2018 CLOUD_BACKUP1
lrwxrwxrwx  1 root root   12 Dez 29 17:26 USBdrive -> /media/CLOUD
lrwxrwxrwx  1 root root   13 Dez 29 17:26 USBdrive1 -> /media/CLOUD1
lrwxrwxrwx  1 root root   19 Dez 29 17:26 USBdrive2 -> /media/CLOUD_BACKUP
lrwxrwxrwx  1 root root   20 Dez 29 17:26 USBdrive3 -> /media/CLOUD_BACKUP1

As I said, I have only 2 USB sticks connected to the pi. So why do I have here CLOUD1 and BACKUP_CLOUD1? Don’t know what happend here. Normaly there were only CLOUD and CLOUD_BACKUP. At this point, I can not open the folders without the “1”, due to no permissions :thinking:

So, does anybody has an Idea how to solve this problem?

2

Can you post your … nextcloud/config/config.php? Remove all sensitive information before posting here, please. Can you post the latest entries of nextcloud.log (in the data directory by default) as well?
Can’t you access your web GUI at all?

You use a self-signed SSL certificate?

3

I can not access … /config nor the /data directory tue to no permissions as for user pi.
If I try to open the web GUI to following error message is shown:

Dein Datenverzeichnis ist ungültig
Stelle sicher, dass eine Datei ".ocdata" im Wurzelverzeichnis des data-Verzeichnisses existiert.
Kann das "Daten"-Verzeichnis nicht erstellen
Dies kann zumeist behoben werden, indem dem Web-Server Schreibzugriff auf das Wurzel-Verzeichnis 
eingeräumt wird. Siehe auch https://docs.nextcloud.com/server/13/go.php?to=admin-dir_permissions

This is in germany.
What I also wanted to say: I did not install nextcloud by my own. Just used the image from ownyourbits (https://ownyourbits.com/category/nextcloud/)