403 Forbidden You don't have permission to access this resource error

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 18.0.2): 18.0.4
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04 LTS
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.41 (Ubuntu)
PHP version (eg, 7.1): PHP 7.4.3 (cli) (built: May 5 2020 12:14:27)

The issue you are facing:

Installation going great, i manage to access the web interface. But i got this 403 Forbidden error if i quickly clik to others tab. Such as from Files -> quickly click to Contacts. But after i got this error, i just keep patient and wait for 2-3 minutes, click refresh, the tab come out successfully.

Is this the first time you’ve seen this error? (Y/N): No

Steps to replicate it:

  1. Already try to point datadirecory to different location (under /var/www/nextcloud/data.
  2. Already try to change all chown, chmod. even 777, still no luck
  3. I install from Mr hansson VM package. Just detect that by default it have 2 disk. I thought because of the sistem need to access from another disc, it cause a late response but it seem that not a problem

The output of your Nextcloud log in Admin > Logging:

Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230

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The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'passwordsalt' => 'xxxx',
  'secret' => 'xxxx’,
  'trusted_domains' =>
  array (
    0 => 'localhost',
    1 => '10.23.140.16',
    2 => 'nextcloud',
    3 => 'nextcloud',
    4 => 'xxxxx.my',
    5 => ‘xxxx.my',
    6 => 'xxxxx.my',
  ),
  'datadirectory' => '/mnt/ncdata',
  'dbtype' => 'pgsql',
  'version' => '18.0.4.2',
  'overwrite.cli.url' => 'https://nextcloud/',
  'dbname' => 'nextcloud_db',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'ncadmin',
  'dbpassword' => 'Qtn*xxxxxq',
  'installed' => true,
  'instanceid' => 'ockq0c90bnp5',
  'upgrade.disable-web' => 'true',
  'log_type' => 'file',
  'logfile' => '/var/log/nextcloud/nextcloud.log',
  'loglevel' => '2',
  'mail_smtpmode' => 'smtp',
  'remember_login_cookie_lifetime' => '1800',
  'log_rotate_size' => '10485760',
  'trashbin_retention_obligation' => 'auto, 180',
  'versions_retention_obligation' => 'auto, 365',
  'simpleSignUpLink.shown' => 'false',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'filelocking.enabled' => true,
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis-server.sock',
    'port' => 0,
    'timeout' => 0.5,
    'dbindex' => 0,
    'password' => 'GxxxxxxxxxxxxxxxxxD4',
  ),
  'logtimezone' => 'Asia/Kuala_Lumpur',
  'htaccess.RewriteBase' => '/',
  'ldapIgnoreNamingRules' => false,
  'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
  'maintenance' => false,
);

The output of your Apache/nginx/system log in /var/log/____:

From my /var/log/nextcloud.log, many times show this log

{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:39+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
{"reqId":"Fe3nVhMgPM92khPulvQb","level":3,"time":"2020-05-08T14:03:40+08:00","remoteAddr":"10.23.142.34","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=a8750ce0-0","message":"Trying to access array offset on value of type null at /var/www/nextcloud/3rdparty/leafo/scssphp/src/Compiler.php#5230","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0","version":"18.0.4.2"}
2

The error you see in the admin panel is normal and is fixed for next release.

I can’t see the rest of the logs could you verify your post ?

1 Like
3

Tq sir for the response, already update my issue…huhu.

4

Your nextcloud log file is incomplete could you provide it fully (without any personnal info like IP address)

5

ok, already upload again.

6

what is the effect with those error ya? Is it causing the 403 Forbidden ? But if i let it for 1-2 minutes and click refresh, i able to access the tab (like calendar tab, activity tab) but when switch too often n too fast, it appear the forbidden

7

Would like to close the issue. I already resolve it, i remove the server, install from scratch, success…yea…thanks all especially Mr Nemskiller

8

what a cool solution !!!
This is the NEW nextcloud ?

1 Like