Carried over from [Bug]: Files shared via Link no longer accessible (HTTP 401) · Issue #43287 · nextcloud/server · GitHub because probably not a server bug
Problem description
When trying to access files via a share link they cannot be opened anymore. In the developer console there are multiple errors:
It’s not because of HTTP/3, I also tried with HTTP/2, same behaviour. Also the error message regarding the text app also seems unrelated, I also tried with with it disabled but same behaviour again.
The bug seems to be existing since upgrade to Nextcloud 28 (28.0.1 actually). I’m now on 28.0.2 but bug is still there.
Steps to reproduce
- Share a file/folder
- Open the link
- Be sad because you cannot see the latest cute pictures of your grandchildren
Installation method
Community Docker image (lscr.io/linuxserver/nextcloud:28.0.2)
Nextcloud Server version
28.0.2
Operating system
Debian/Ubuntu (inside the Docker container)
PHP engine version
PHP 8.2 (inside the Docker container)
Web server
Nginx (inside the Docker container)
Database engine version
MariaDB (separate Docker container using lscr.io/linuxserver/mariadb:latest)
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.1.3:8443",
"cloud.kevinkoellmann.de"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "28.0.2.5",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"skeletondirectory": "",
"knowledgebaseenabled": false,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"maintenance_window_start": 1,
"theme": "",
"loglevel": 2,
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"blacklisted_files": [],
"overwrite.cli.url": "https:\/\/cloud.kevinkoellmann.de",
"app_install_overwrite": [
"polls",
"ocsms",
"forms",
"contacts",
"keeporsweep",
"files_fulltextsearch",
"files_fulltextsearch_tesseract",
"files_readmemd",
"files_trackdownloads",
"impersonate",
"richdocuments",
"twofactor_admin"
],
"allow_local_remote_servers": true,
"updater.release.channel": "stable",
"default_phone_region": "DE",
"mysql.utf8mb4": true,
"filelocking.enabled": "true",
"memories.exiftool": "\/config\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-amd64-musl",
"memories.vod.path": "\/config\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"enabledPreviewProviders": [
"OC\\Preview\\Image"
],
"upgrade.disable-web": true
}
}
List of activated Apps
Enabled:
- activity: 2.20.0
- admin_audit: 1.18.0
- bookmarks: 13.1.3
- calendar: 4.6.4
- cloud_federation_api: 1.11.0
- comments: 1.18.0
- contacts: 5.5.1
- contactsinteraction: 1.9.0
- cookbook: 0.11.0
- dav: 1.29.1
- federatedfilesharing: 1.18.0
- files: 2.0.0
- files_fulltextsearch: 28.0.0
- files_pdfviewer: 2.9.0
- files_reminders: 1.1.0
- files_sharing: 1.20.0
- files_trashbin: 1.18.0
- files_versions: 1.21.0
- forms: 4.0.0
- fulltextsearch: 28.0.0
- fulltextsearch_elasticsearch: 28.0.0
- groupfolders: 16.0.3
- impersonate: 1.15.0
- keeporsweep: 0.3.0
- logreader: 2.13.0
- lookup_server_connector: 1.16.0
- mail: 3.5.5
- notes: 4.9.2
- notifications: 2.16.0
- oauth2: 1.16.3
- password_policy: 1.18.0
- photos: 2.4.0
- polls: 6.0.1
- previewgenerator: 5.4.0
- privacy: 1.12.0
- provisioning_api: 1.18.0
- quota_warning: 1.18.0
- recommendations: 2.0.0
- related_resources: 1.3.0
- richdocuments: 8.3.1
- serverinfo: 1.18.0
- settings: 1.10.1
- support: 1.11.0
- survey_client: 1.16.0
- systemtags: 1.18.0
- tasks: 0.15.0
- text: 3.9.1
- theming: 2.3.0
- twofactor_admin: 4.4.0
- twofactor_backupcodes: 1.17.0
- twofactor_email: 2.7.4
- twofactor_nextcloud_notification: 3.8.0
- twofactor_totp: 10.0.0-beta.2
- twofactor_webauthn: 1.3.2
- viewer: 2.2.0
- workflowengine: 2.10.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
No relevant nextcloud server log entries.
Additional info
NGINX access.log entries regarding the problem:
172.71.99.144 - - [02/Feb/2024:13:26:59 +0100] "GET /s/eKEY5qyDNG98ex2?dir=undefined&openfile=581238 HTTP/2.0" 200 9484 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0"
172.71.99.143 - eKEY5qyDNG98ex2 [02/Feb/2024:13:27:00 +0100] "PROPFIND /public.php/webdav/ HTTP/2.0" 207 116632 "https://cloud.kevinkoellmann.de/s/eKEY5qyDNG98ex2?dir=undefined&openfile=581238" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0"
172.71.99.144 - - [02/Feb/2024:13:27:01 +0100] "GET /apps/files_sharing/publicpreview/eKEY5qyDNG98ex2?fileId=581238&file=%2F20230929_204910_955_IMG_0001.JPG&c=aed8663c35273fea5acf01e75e5da561&x=250&y=250 HTTP/2.0" 404 2 "https://cloud.kevinkoellmann.de/s/eKEY5qyDNG98ex2?dir=undefined&openfile=581238" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0"
172.71.99.144 - eKEY5qyDNG98ex2 [02/Feb/2024:13:27:04 +0100] "PROPFIND /public.php/webdav/20230929_204910_955_IMG_0001.JPG HTTP/2.0" 401 189 "https://cloud.kevinkoellmann.de/s/eKEY5qyDNG98ex2?dir=undefined&openfile=581238" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0"
I had the chance to test in another 28.0.2 instance, and there it is working without a problem…
Does someone here in the community maybe have some tip, where to start checking?
