Hi,
We are using NextCloud since a while and all is good with it. We are using NextCloud 18.0.6 on Ubunto 16.04 LTS and Php 7.3.
But we are facing a problem, Nextcloud stop download if files bigger than 2 Go. We can upload big files like 7 Go but if we try to download these big files either in our network or in home/domestic network it stop downloading at 2 Go exactly all times.
It seems that it is not a parameter that i can configure in the GUI and i don’t see any limit in nginx.conf. Maybe the limit is coming from PHP but i can’t find where.
Is there a way to configure no limit for downloading files ?
Regards.
tflidd
June 22, 2020, 9:01am
2
Is your system 32 bit? That is known to have problems with files larger than 2 GiB, however it would be strange that the upload works…
Check your logfiles as well, if your webserver <-> php <-> database communication does not run into timeouts at some point.
Perhaps this configuration in Apache2.
http://httpd.apache.org/docs/2.2/mod/core.html#limitrequestbody
Can you post your modified configurations in apache2 or nginx to find the problem?
I think with Nextcloud 20 you must change to Ubuntu 18.04 LTS or better 20.04 LTS because of your old php-version if you do not want to install from third-parties.
It is a x64 16.04 LTS Ubuntu.
I take a look in logfiles.
Thanks.
Thanks for the answers,
In the /var/log/nginx/error.log i got this log :
"
2020/06/22 13:06:31 [error] 8452#8452: *389 readv() failed (104: Connection reset by peer) while reading upstream, client: 172.30.137.47, server: cloud.lyc-renaudeau-49.ac-nantes.fr , request: “GET /index.php/apps/files/ajax/download.php?dir=%2FLogiciels%2FSolidworks%2FSOLIDWORKS%202019%20SP02&files=swwi&downloadStartSecret=ol072k5aho HTTP/2.0”, upstream: “fastcgi://unix:/var/run/nextcloud.sock:”, host: “cloud.lyc-renaudeau-49.ac-nantes.fr ”
"
And on the same download attempt i got this in /var/log/php7.3-fpm.log :
"
[22-Jun-2020 13:06:31] WARNING: [pool nextcloud] child 8657, script ‘/var/www/nextcloud/index.php’ (request: “GET /index.php?dir=%2FLogiciels%2FSolidworks%2FSOLIDWORKS%202019%20SP02&files=swwi&downloadStartSecret=ol072k5aho”) execution timed out (349.785708 sec), terminating
[22-Jun-2020 13:06:31] WARNING: [pool nextcloud] child 8657 exited on signal 15 (SIGTERM) after 7187.268456 seconds from start
[22-Jun-2020 13:06:31] NOTICE: [pool nextcloud] child 10528 started
"
I don’t understand what is wrong but maybe can help you understand.
Regards.
Here my /etc/nginx/nginx.conf file :
user www-data;
worker_processes 1;
pid /run/nginx.pid;
events {
worker_connections 768;
# multi_accept on;
}
http {
##
# Basic Settings
##
sendfile on;
tcp_nopush on;
tcp_nodelay on;
keepalive_timeout 65;
types_hash_max_size 2048;
server_tokens off;
# server_names_hash_bucket_size 64;
# server_name_in_redirect off;
include /etc/nginx/mime.types;
default_type application/octet-stream;
##
# SSL Settings
##
ssl_protocols TLSv1 TLSv1.1 TLSv1.2; # Dropping SSLv3, ref: POODLE
ssl_prefer_server_ciphers on;
##
# Logging Settings
##
access_log /var/log/nginx/access.log;
error_log /var/log/nginx/error.log;
##
# Gzip Settings
##
gzip on;
gzip_disable "msie6";
# gzip_vary on;
# gzip_proxied any;
# gzip_comp_level 6;
# gzip_buffers 16 8k;
# gzip_http_version 1.1;
# gzip_types text/plain text/css application/json application/javascript text/xml application/xml application/xml+rss text/javascript;
##
# Virtual Host Configs
##
include /etc/nginx/conf.d/*.conf;
include /etc/nginx/sites-enabled/*;
}
#mail {
# See sample authentication script at:
# auth_http localhost/auth.php;
# pop3_capabilities “TOP” “USER”;
# imap_capabilities “IMAP4rev1” “UIDPLUS”;
server {
listen localhost:110;
protocol pop3;
proxy on;
}
server {
listen localhost:143;
protocol imap;
proxy on;
}
#}
Here my /etc/php/7.3/fpm/pool.d/nextcloud.conf file:
[nextcloud]
listen = /var/run/nextcloud.sock
listen.owner = nextcloud
listen.group = www-data
user = nextcloud
group = www-data
pm = ondemand
pm.max_children = 54
pm.process_idle_timeout = 60s
pm.max_requests = 500
env[HOSTNAME] = $HOSTNAME
env[PATH] = /usr/local/bin:/usr/bin:/bin
env[TMP] = /tmp
env[TMPDIR] = /tmp
env[TEMP] = /tmp
request_terminate_timeout = 300
And finally mi /etc/nginx/sites-available/nextcloud file:
upstream php-handler {
server unix:/var/run/nextcloud.sock;
}
server {
listen 80;
listen [::]:80;
server_name cloud.lyc-renaudeau-49.ac-nantes.fr ;
return 301 https://$server_name$request_uri;
}
server {
listen 443 ssl http2;
listen [::]:443 ssl http2;
server_name cloud.lyc-renaudeau-49.ac-nantes.fr ;
# Path to the root of your installation
root /var/www/nextcloud/;
ssl on;
ssl_certificate /etc/letsencrypt/live/cloud.lyc-renaudeau-49.ac-nantes.fr/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/cloud.lyc-renaudeau-49.ac-nantes.fr/privkey.pem;
ssl_trusted_certificate /etc/letsencrypt/live/cloud.lyc-renaudeau-49.ac-nantes.fr/chain.pem;
ssl_dhparam /etc/ssl/certs/dhparam.pem;
ssl_session_cache shared:SSL:1m;
ssl_session_timeout 1440m;
ssl_buffer_size 8k;
ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
ssl_ciphers 'kEECDH+ECDSA+AES128 kEECDH+ECDSA+AES256 kEECDH+AES128 kEECDH+AES256 kEDH+AES128 kEDH+AES256 DES-CBC3-SHA +SHA !aNULL !eNULL !LOW !kECDH !DSS !MD5 !EXP !PSK !SRP !CAMELLIA !SEED';
ssl_prefer_server_ciphers on;
ssl_stapling on;
ssl_stapling_verify on;
# Add headers to serve security related headers
add_header X-Content-Type-Options nosniff;
add_header X-XSS-Protection "1; mode=block";
add_header X-Robots-Tag none;
add_header X-Download-Options noopen;
add_header X-Permitted-Cross-Domain-Policies none;
add_header Strict-Transport-Security 'max-age=31536000; includeSubDomains;';
add_header Referrer-Policy no-referrer;
location = /robots.txt {
allow all;
log_not_found off;
access_log off;
}
location = /.well-known/carddav {
return 301 $scheme://$host/remote.php/dav;
}
location = /.well-known/caldav {
return 301 $scheme://$host/remote.php/dav;
}
# set max upload size
client_max_body_size 512M;
fastcgi_buffers 64 4K;
# Enable gzip but do not remove ETag headers
gzip on;
gzip_vary on;
gzip_comp_level 4;
gzip_min_length 256;
gzip_proxied expired no-cache no-store private no_last_modified no_etag auth;
gzip_types application/atom+xml application/javascript application/json application/ld+json application/manifest+json application/rss+xml application/vnd.geo+json application/vnd.ms-fontobject application/x-font-ttf application/x-web-app-manifest+json application/xhtml+xml application/xml font/opentype image/bmp image/svg+xml image/x-icon text/cache-manifest text/css text/plain text/vcard text/vnd.rim.location.xloc text/vtt text/x-component text/x-cross-domain-policy;
location / {
rewrite ^ /index.php$uri;
}
location ~ ^/.well-known/acme-challenge/* {
allow all;
}
location ~ ^/(?:build|tests|config|lib|3rdparty|templates|data)/ {
deny all;
}
location ~ ^/(?:\.|autotest|occ|issue|indie|db_|console) {
deny all;
}
location ~ ^/(?:index|remote|public|cron|core/ajax/update|status|ocs/v[12]|updater/.+|ocs-provider/.+).php(?:$|/) {
fastcgi_split_path_info ^(.+.php)(/.*)$;
include fastcgi_params;
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
fastcgi_param PATH_INFO $fastcgi_path_info;
fastcgi_param HTTPS on;
fastcgi_param modHeadersAvailable true;
fastcgi_param front_controller_active true;
fastcgi_pass php-handler;
fastcgi_intercept_errors on;
fastcgi_request_buffering off;
fastcgi_read_timeout 300;
}
location ~ ^/(?:updater|ocs-provider)(?:$|/) {
try_files $uri/ =404;
index index.php;
}
# Adding the cache control header for js and css files
# Make sure it is BELOW the PHP block
location ~* .(?:css|js|woff|svg|gif)$ {
try_files $uri /index.php$uri$is_args$args;
add_header Cache-Control "public, max-age=15778463";
add_header X-Content-Type-Options nosniff;
add_header X-XSS-Protection "1; mode=block";
add_header X-Robots-Tag none;
add_header X-Download-Options noopen;
add_header X-Permitted-Cross-Domain-Policies none;
# Optional: Don't log access to assets
access_log off;
}
location ~* .(?:png|html|ttf|ico|jpg|jpeg)$ {
try_files $uri /index.php$uri$is_args$args;
# Optional: Don't log access to other assets
access_log off;
}
}
Regards