Nextcloud version : 19.0.5 - 19.0.5.2
Operating system and version: Linux 4.19.107-Unraid #1 SMP Thu Mar 5 13:55:57 PST 2020 x86_64
Apache or nginx version: nginx/1.18.0 (fpm-fcgi)
PHP version (eg, 7.1): 7.3.24
The issue you are facing:
When people who are not users of my Nextcloud server try to upload data, they get an error message “An unknown error occurred”. I was able to replicate this locally on my machine with the Nextcloud server on the LAN getting the same error “An unknown error occurred” and occasional I also got the error, server disconnected. However I think this is dependent on this unknown error because when users have an account they can upload just fine, and I can upload just fine when I am logged into my account.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Share folder for someone to upload in, changing the link to allow upload and editing or even simply upload only.
- Share the link, and the user with this link cannot upload anything. They can create new folders but they can’t upload.
The output of your Nextcloud log in Admin > Logging: Sorry the log is so long.
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{"reqId":"xeJMjMxtzs3cgb35xgFc","level":3,"time":"2019-01-04T03:45:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
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{"reqId":"nMH1hPrjdBOhTZirbsm5","level":3,"time":"2019-01-04T05:15:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
{"reqId":"DpZDrKkw1EcZuKwRkNoH","level":3,"time":"2019-01-04T05:30:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
{"reqId":"amQWVV5yEKqP52Y3hPTf","level":3,"time":"2019-01-04T05:45:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
{"reqId":"3m5OU6rAk2wxgkoeKemY","level":3,"time":"2019-01-04T06:00:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
{"reqId":"3fhoTWmnRJox8mh5vdad","level":3,"time":"2019-01-04T06:15:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
{"reqId":"aoLOiSBLecTYCrleH579","level":3,"time":"2019-01-04T06:30:00+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":660,"function":"checkInstalled","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/lib\/base.php","line":1068,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/config\/www\/nextcloud\/cron.php","line":41,"args":["\/config\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/config\/www\/nextcloud\/lib\/base.php","Line":277,"CustomMessage":"--"},"userAgent":"--","version":""}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/data',
'instanceid' => 'ocmlx80orl7e',
'passwordsalt' => 'SeeminglyRandomCharacters',
'secret' => 'MuchLongerStringOfSeeminglyRandomCharacters',
'trusted_domains' =>
array (
0 => 'a:LAN:IP',
1 => 'cloud.URL',
),
'dbtype' => 'mysql',
'version' => '19.0.5.2',
'overwrite.cli.url' => 'https://a:LAN:IP',
'dbname' => 'NameOfCloud',
'dbhost' => 'a:different:LAN:IP',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'adminUser',
'dbpassword' => 'PASSWORD',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
);
The output of your Apache/nginx/system log in /var/log/____: I can’t seem to find this log. Let me know if you need it and how to find it and I shall do so.
PASTE HERE
