Upgraded for 10.0.2 -> 11.0.0: Missing pretty blue folder icons for every folder

ℹ️ Support
#1

Upgraded from 10.0.1 -> 10.0.2 -> 11.0.0 using the following command

sudo -u www-data php occ upgrade

No problems with 10.0.1 -> 10.0.2.

However, 10.0.2 -> 11.0.0 did not product the pretty blue folder icons next to folders

I have read through the other topics. I am not using .htaccess files. And I have chown www-data:www-data nextcloud.

The blue folder image appears to come from this location:
background-image: url(/index.php/apps/theming/img/core/filetypes/folder.svg?v=8);

But there is no such location. Within the path there is: apps/theming/img/app.svg.

In addition there is core/img/filestypes

Thanks

#2

Interesting. For me the icons appeared directly. My browser terminal found the image file here:
<div class="thumbnail" style="background-image:url(/nextcloud/core/img/filetypes/folder.svg); background-size: 32px;"></div>

Do you have “'theme' => '',” set in your config.php and tried to disable the theming app?

#3

config.php has: " ‘theme’ => ’ ',"

What is meant by disable the theming app?

The file shows up when location has been modified to
url(/core/img/filetypes/folder.svg) The inncorrect or my location is
url(/index.php/apps/theming/img/core/filetypes/folder.svg?v=8);

Why would the incorrect location be given for the icons? Any ideas

OK. @MichaIng I stumbled across what you were telling me: To disable the Theming App.

Thanks

1 Like
#4

Yeah, “Theming” in app store ;). So it works now? Just thought it’s
worth trying, because your icon url points to inside the theming app folder.

#5

Yep! Kept looking at the url pointing to the theming app folder! But after stumbling on what to do, I realized you were telling me exactly - to disable the Theming app in the App Store. Thanks for your time! :slight_smile: You solved it!

#6

Ok great, you are welcome :slight_smile: .

Please mark one answer as solution, so people will see browsing the support topics.

#7

I check the solution box, green arrow appears and but error message says “resource could not be found” and refresh browser unchecks the solution box.

#8

Sorry to bother any of you guys but I am unable to check any of the replies as solved. When solved is checked an error message appears. I want to make sure I am contributing to the community and helping others.

@tflidd @MichaIng

#9

There is a technical problem and we must wait for an admin to resolve this issue:

#10

Sorry to hijack this thread but I have a similar problem to this after an upgrade to 11.0.
Actually it was an urgent migration from v9 server to a new server running v10. then I performed an upgrade to 11.

My folder icons are missing so following the suggestion above I tried to disable the theming app. However when I go into the apps section the enabled and disabled lists are all empty.

Any suggestions?
thanks

#11

I’ve marked post#5 as the solution.

#12

I am strictly new at this. But this is what I can share with you.

I did a manual upgrade 10.0.1->10.0.2->11.0.0

(a)
Make sure along the way through the upgrade the original apps are carried/brought/copied over from each successive upgrade. [check that apps/ is not empty]

(b)
When I changed the server, actually the server’s name, I noticed this problem per this thread: Fixing Web Notification: MySQL, oc_notifications and link. The old server’s name was in table oc_notifications. The fore mentioned thread explains how to fix that and may provide some insight, if the old server name is stuck in the database table/field.

©
With “enabled and disabled” lists being empty, there may be a similar problem as with (b) in that (1) an old server name is stuck in the database or (2) the app/ is located in a different location from where it usually is. In other words, there could be a table/field in the database that has the “old server name” as did oc_notifications in the above mentioned thread.

I hope this helps! Good luck and have fun!

#13

Thanks for your suggestions Anthony,
I have scoured the database tables for any path or server references but I’m afraid I cannot find anything pointing to the old server.

I’ll keep digging.
thank you.

#14

Your are welcome.

It is very curious that the “enable and disable” stores appear empty when viewed from the browser. Since apps/ is in the correct location and the files in apps/ are viewable - you can see them - when looking from the server. The only other thing I can think of is the user|permissions or ownership.

Fedora owner is: apache:apache
Ubuntu owner is: www-data:www-data

Compare the user|permissions or owner of the old apps/ with the current apps/. The NC documentations mentions and shows the necessary command to recursively chown.

Anyway good luck. Let me know what you discover! I hope this helps!

#15

Since installing 11.0.2 and with 11.0.3 the following error showed up in the logs each time the page was access or refreshed:

rewrite or internal redirection cycle while internally redirecting to “/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/index.php/apps/theming/img/core/filetypes/x-office-document.svg”, client: 192.168.1.100, server: example.net, request: “GET /apps/theming/img/core/filetypes/x-office-document.svg?v=10 HTTP/1.1”, host: “example.net”

The folder icons were also missing. Disabling the Theming app seems to have fixed this issue.

Running: debian 8, nginx 1.10.3, php7.0.