Upgrade to 12.01 failed, stuck in step 4

[Morgano]

Is the error “Parsing response failed.” ?
I possibly have the same (see below), and those users too:

[SOLVED] Error while updating

Ok then. I will try that. But I fear that he mishap that occurred in step 4 (creating backup) might happen at a later stage, like copying new files… Oh, well, I will try anyway, and restore backup if it fails. I’ll keep you posted. Thanks for your answer.

Nextcloud Parsing Response Failed bei Update auf 12.0.1

Hallo an Alle, beim Update von Nextcloud von 11.0.3 auf 12.0.1 erhalte ich unter STEP4 (Create Backup) folgenden Fehler: Create backup Parsing response failed. html, body, #partner, iframe { height:100%; width:100%; margin:0; padding:0; border:0; outline:0; font-size:100%; vertical-align:baseline; background:transparent; } body { overflow:hidden; } Hat jemand ähnliche Erfahrungen und ggf.its eine Lösung ? MfG

Myself installed Nextcloud july 12 at shared hosting Binero.se by using the install script. PHP 7.0, MySQL. Strangely it installed NC 11 despite 12 had been out a while. Directly after install and configuration it suggested upgrade to 12 which then performed OK except the theming bug scan.nextcloud.com causing exception in theming? · Issue #4987 · nextcloud/server · GitHub.

A couple days ago i noticed it offered update to 12.0.1, and i let it update. First it complained about my tools.php file from ownCloud Central, so i removed it, and retried. Then after many minutes at step 4 (Create Backup) i got the error: “Parsing response failed.”

I retried it the day after, and got the same.

Here is relevant part of updater.log:

2017-08-09T20:41:22+0200 lxM8RdppZ9 [info] endStep(“3”)
2017-08-09T20:41:22+0200 k7fMHZin2s [info] request to updater
2017-08-09T20:41:22+0200 k7fMHZin2s [info] currentStep()
2017-08-09T20:41:22+0200 k7fMHZin2s [info] Step 3 is in state “end”.
2017-08-09T20:41:22+0200 k7fMHZin2s [info] POST request for step “4”
2017-08-09T20:41:22+0200 k7fMHZin2s [info] startStep(“4”)
2017-08-09T20:41:22+0200 k7fMHZin2s [info] createBackup()
2017-08-09T20:47:42+0200 k7fMHZin2s [info] end of createBackup()
2017-08-09T20:47:42+0200 k7fMHZin2s [info] endStep(“4”)
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] request to updater
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] currentStep()
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] Step 4 is in state “end”.
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] POST request for step “4”
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] startStep(“4”)
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] createBackup()
2017-08-09T20:52:31+0200 YrNmQdzOPF [info] backup folder location exists
2017-08-09T20:58:24+0200 YrNmQdzOPF [info] end of createBackup()
2017-08-09T20:58:24+0200 YrNmQdzOPF [info] endStep(“4”)
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] request to updater
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] currentStep()
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] Step 4 is in state “end”.
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] POST request for step “4”
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] startStep(“4”)
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] createBackup()
2017-08-09T21:23:27+0200 pF6PrtMxfw [info] backup folder location exists
2017-08-09T21:29:43+0200 pF6PrtMxfw [info] end of createBackup()
2017-08-09T21:29:43+0200 pF6PrtMxfw [info] endStep(“4”)

It seem to always retry step 4 and then realise that folder already exists.

• IMO - it should report that on the user interface!

But i guess that is a secondary error, and the primary problem is is that “Parsing response failed.” Unfortunately that message dont tell us much: What is what trying to do when getting parsing error on what response from what??