They changed the player to supposedly fix the issue. After that, the topic became quite, so not sure if it is valid to conclude that it was fixed at the time.
With a different player in the background, it’s probably better to open a new topic (you can still link topics that you think might be related to your problem), and then also check a bit the logs and background info. So people can double check if they can reproduce the issue, or if there is something not working well on your setup.