Hi Guys,
I have a Nextcloud installation on Ubuntu Server in Virtualbox and everything worked perfectly.
Now I have decided to add Collabora to test file sharing.
I added the Docker repositories, installed the collabora/code container, suitably modified the Nginx server configuration and added the richdocuments app.
Software versions:
- Ubuntu 20.04.1 LTS
- Nginx 1.19.2-1
- Nextcloud 19.0.2.2
- Richdocuments 3.7.3
- Docker 19.03.12, build 48a66213fe
(âDockerVersionâ: â19.03.11â) - Collaboraoffice 4.2.5
(Loolwsd version details: 4.2.6 - ed4f732 - id 60aaaaaa - on âUbuntu 18.04.1 LTSâ| wsd/LOOLWSD.cpp:3664)
Now I keep accessing my documents, I can create folders and all types of files, but I can open all types of files except LibreOffice (odt, ods, etc.)
When I try to open a LibreOffice document (odt, ods, etc.) I get the message: failed to read document from storage âŚ
In the Nextcloud log I only see this:
{"reqId":"sptH2uOUugkG6pfgCINa","level":2,"time":"2020-09-03T15:21:54+02:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"my-user","app":"no app in context","method":"GET","url":"/core/preview?fileId=471&x=32&y=32","message":"Host my-cloud was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.2.2"}
I also attach the docker/collabora logs:
- after trying to open LibreOffice files â
e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.391901 [ docbroker_001 ] ERR Cannot get file info from WOPI storage uri [https://my-cloud/index.php/apps/richdocuments/wopi/files/22_ocmmlepa6iz9?access_token=HsUUkPJKc8UjdXeDGg6S4ZKTO4VHPC3c&access_token_ttl=0&reuse_cookies=ocmmlepa6iz9%3Do9uenoog0irb83b63phh878fk2%3Aoc_sessionPassphrase%3D%2BsZMXEn5zWLp1PqS4tI%2FGmXUACWgF%2B0IHjea8ejqg%2FGmfxjmU%2FkR0AbdyR7gYSz%2BxJe3%2FLTkC4PJOqBK5%2FUv5TDWormLTEhGMZa2qkNgYZvlMSc0hpDzLG0SdEtucigf%3A__Host-nc_sameSiteCookielax%3Dtrue%3A__Host-nc_sameSiteCookiestrict%3Dtrue%3Anc_username%3Dnt-virtual%3Anc_token%3D5hW03wqPcX3PZSW3I3oxVCrJfKiuz5LV%3Anc_session_id%3Do9uenoog0irb83b63phh878fk2]. Error: Host not found: my-cloud| wsd/Storage.cpp:597e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.392010 [ docbroker_001 ] ERR loading document exception: Host not found| wsd/DocumentBroker.cpp:1380e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.392054 [ docbroker_001 ] ERR Failed to add session to [/index.php/apps/richdocuments/wopi/files/22_ocmmlepa6iz9] with URI [https://my-cloud/index.php/apps/richdocuments/wopi/files/22_ocmmlepa6iz9?access_token=HsUUkPJKc8UjdXeDGg6S4ZKTO4VHPC3c&access_token_ttl=0&reuse_cookies=ocmmlepa6iz9%3Do9uenoog0irb83b63phh878fk2%3Aoc_sessionPassphrase%3D%2BsZMXEn5zWLp1PqS4tI%2FGmXUACWgF%2B0IHjea8ejqg%2FGmfxjmU%2FkR0AbdyR7gYSz%2BxJe3%2FLTkC4PJOqBK5%2FUv5TDWormLTEhGMZa2qkNgYZvlMSc0hpDzLG0SdEtucigf%3A__Host-nc_sameSiteCookielax%3Dtrue%3A__Host-nc_sameSiteCookiestrict%3Dtrue%3Anc_username%3Dnt-virtual%3Anc_token%3D5hW03wqPcX3PZSW3I3oxVCrJfKiuz5LV%3Anc_session_id%3Do9uenoog0irb83b63phh878fk2]: Host not found| wsd/DocumentBroker.cpp:1342e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.392103 [ docbroker_001 ] ERR Error while loading : Host not found| wsd/LOOLWSD.cpp:3169e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.511147 [ docbroker_001 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-008| wsd/ClientSession.cpp:330e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:17.511217 [ docbroker_001 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-008| wsd/ClientSession.cpp:330e[0m e[1me[31mwsd-00006-00038 2020-09-03 13:22:18.270514 [ docbroker_001 ] ERR Invalid or unknown session [008] to remove.| wsd/DocumentBroker.cpp:1418e[0m e[35mwsd-00006-00030 2020-09-03 13:22:19.396787 [ prisoner_poll ] WRN Prisoner connection disconnected but without valid socket.| wsd/LOOLWSD.cpp:1970e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.144912 [ docbroker_002 ] ERR Cannot get file info from WOPI storage uri [https://my-cloud/index.php/apps/richdocuments/wopi/files/428_ocmmlepa6iz9?access_token=u9XLPLHt4fUEqbdh0uyp07YeFZClo0PR&access_token_ttl=0&reuse_cookies=ocmmlepa6iz9%3Do9uenoog0irb83b63phh878fk2%3Aoc_sessionPassphrase%3D%2BsZMXEn5zWLp1PqS4tI%2FGmXUACWgF%2B0IHjea8ejqg%2FGmfxjmU%2FkR0AbdyR7gYSz%2BxJe3%2FLTkC4PJOqBK5%2FUv5TDWormLTEhGMZa2qkNgYZvlMSc0hpDzLG0SdEtucigf%3A__Host-nc_sameSiteCookielax%3Dtrue%3A__Host-nc_sameSiteCookiestrict%3Dtrue%3Anc_username%3Dnt-virtual%3Anc_token%3D5hW03wqPcX3PZSW3I3oxVCrJfKiuz5LV%3Anc_session_id%3Do9uenoog0irb83b63phh878fk2]. Error: Host not found: my-cloud| wsd/Storage.cpp:597e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.145112 [ docbroker_002 ] ERR loading document exception: Host not found| wsd/DocumentBroker.cpp:1380e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.145229 [ docbroker_002 ] ERR Failed to add session to [/index.php/apps/richdocuments/wopi/files/428_ocmmlepa6iz9] with URI [https://my-cloud/index.php/apps/richdocuments/wopi/files/428_ocmmlepa6iz9?access_token=u9XLPLHt4fUEqbdh0uyp07YeFZClo0PR&access_token_ttl=0&reuse_cookies=ocmmlepa6iz9%3Do9uenoog0irb83b63phh878fk2%3Aoc_sessionPassphrase%3D%2BsZMXEn5zWLp1PqS4tI%2FGmXUACWgF%2B0IHjea8ejqg%2FGmfxjmU%2FkR0AbdyR7gYSz%2BxJe3%2FLTkC4PJOqBK5%2FUv5TDWormLTEhGMZa2qkNgYZvlMSc0hpDzLG0SdEtucigf%3A__Host-nc_sameSiteCookielax%3Dtrue%3A__Host-nc_sameSiteCookiestrict%3Dtrue%3Anc_username%3Dnt-virtual%3Anc_token%3D5hW03wqPcX3PZSW3I3oxVCrJfKiuz5LV%3Anc_session_id%3Do9uenoog0irb83b63phh878fk2]: Host not found| wsd/DocumentBroker.cpp:1342e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.145331 [ docbroker_002 ] ERR Error while loading : Host not found| wsd/LOOLWSD.cpp:3169e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.319033 [ docbroker_002 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-01d| wsd/ClientSession.cpp:330e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.319254 [ docbroker_002 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-01d| wsd/ClientSession.cpp:330e[0m e[1me[31mwsd-00006-00040 2020-09-03 13:22:30.864629 [ docbroker_002 ] ERR Invalid or unknown session [01d] to remove.| wsd/DocumentBroker.cpp:1418e[0m e[35mwsd-00006-00030 2020-09-03 13:22:32.145978 [ prisoner_poll ] WRN Prisoner connection disconnected but without valid socket.| wsd/LOOLWSD.cpp:1970e[0m
How can I find a solution?
Many thanks