Sharing can't find any contacts

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Nextcloud version (eg, 10.0.2): 12 beta
Operating system and version (eg, Ubuntu 16.04): Ubuntu 16.04
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.18
PHP version (eg, 5.6):PHP 7.0.17
Is this the first time you’ve seen this error?: Yes

Can you reliably replicate it? (If so, please outline steps): Yes

The issue you are facing:
None of my contacts or groups show up when I try to share any file or directory. What’s nuts about this error is that, not only can I see them all in my user list, but they’re all able to log on without a problem. When I type a user’s name in the sharing section, I get “No users or groups found for [username]”. I tried adding a new user and a new group as a test and neither of those showed up in the sharing section either. I tried updating from 11 stable to 12 beta in the hopes that that would fix it but it didn’t.

Is the sharing directory somehow looking in a different spot than my normal users/contacts? The attached screenshot shows you the problem in a nutshell.

The output of your Nextcloud log in Admin > Logging:

Shows no errors.

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

The output of your Apache/nginx/system log in /var/log/____:

Log shows no errors.

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Hallo,

have the same problem.
How did you solve yours?
Could you give me a hint?

Greetings Udo

Not a great solution - I wiped my database, reinstalled Nextcloud, and started a new database.

No, not that what wanna do.
Seems to be an issue caused by performance?!
I’m thinking about to change my database to MySQL.
Udo

Hi,

we had a similar problem after the transfer of the database from an old to a new installed version. We solved the problem with the following command:

sudo -u www-data php /var/www/html/nextcloud/occ config:system:set mysql.utf8mb4 --type boolean --value="true"
sudo -u www-data php occ maintenance:repair

After that my contacts are working perfect. Perhaps this will help you.

Thanks,

This helped when upgrading from utf8 normal to utf8mb4 … i think wanting to upgrade this is missing in the Documentation unfortunatly.
Still it works.