Server-side encryption error

ℹ️ Support
1

Hi there!

I did a fresh installation of latest Nextcloud on Ubuntu Server, set up everything and today I switched server-side encryption on. Now when I want to upload any file i get an error message:

Encryption not ready: multikeyencryption failed error:0480006C:PEM routines::no start line

Could you help me please?

There are two aditional logs:

> [no app in context] Error: OCA\Encryption\Exceptions\MultiKeyEncryptException: multikeyencryption failed error:0480006C:PEM routines::no start line at <<closure>>
> 
>  0. /var/www/nextcloud/apps/encryption/lib/Crypto/Encryption.php line 291
>     OCA\Encryption\Crypto\Crypt->multiKeyEncrypt("*** sensitive parameters replaced ***")
>  1. /var/www/nextcloud/lib/private/Files/Stream/Encryption.php line 454
>     OCA\Encryption\Crypto\Encryption->end()
>  2. <<closure>>
>     OC\Files\Stream\Encryption->stream_close()
>  3. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php line 1081
>     fclose()
>  4. /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 647
>     OC\Files\Storage\Wrapper\Encryption->writeStream()
>  5. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php line 248
>     OC\Files\Storage\Wrapper\Wrapper->writeStream()
>  6. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php line 164
>     OCA\DAV\Connector\Sabre\File->put()
>  7. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1098
>     OCA\DAV\Connector\Sabre\Directory->createFile()
>  8. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 504
>     Sabre\DAV\Server->createFile()
>  9. /var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
>     Sabre\DAV\CorePlugin->httpPut()
> 10. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 472
>     Sabre\DAV\Server->emit()
> 11. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 253
>     Sabre\DAV\Server->invokeMethod()
> 12. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 321
>     Sabre\DAV\Server->start()
> 13. /var/www/nextcloud/apps/dav/appinfo/v1/webdav.php line 83
>     Sabre\DAV\Server->exec()
> 14. /var/www/nextcloud/remote.php line 166
>     require_once("/var/www/nextcl ... p")
> 
> PUT /remote.php/webdav/CHIL.jpg
> from 172.30.31.1 by admin at 2022-07-15T15:09:29+02:00

and the second one:

[webdav] Fatal: Sabre\DAV\Exception\ServiceUnavailable: Szyfrowanie nie jest gotowe: multikeyencryption failed error:0480006C:PEM routines::no start line at <<closure>>

0. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php line 319
   OCA\DAV\Connector\Sabre\File->convertToSabreException()
1. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php line 164
   OCA\DAV\Connector\Sabre\File->put()
2. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1098
   OCA\DAV\Connector\Sabre\Directory->createFile()
3. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 504
   Sabre\DAV\Server->createFile()
4. /var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
   Sabre\DAV\CorePlugin->httpPut()
5. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 472
   Sabre\DAV\Server->emit()
6. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 253
   Sabre\DAV\Server->invokeMethod()
7. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 321
   Sabre\DAV\Server->start()
8. /var/www/nextcloud/apps/dav/appinfo/v1/webdav.php line 83
   Sabre\DAV\Server->exec()
9. /var/www/nextcloud/remote.php line 166
   require_once("/var/www/nextcl ... p")

PUT /remote.php/webdav/CHIL.jpg
from 172.30.31.1 by admin at 2022-07-15T15:09:29+02:00
2

Well i made some tests - set up 4 virtual machines:

  1. Ubuntu Server 22.04 with Nextcloud as a snap - server-side encryption WORKS

  2. Debian 11 with PHP7. 4 - server-side encryption WORKS

  3. Ubuntu Server 22.04 with PHP8.1 - server-side encryption DOESN’T WORK - error encryption not ready

  4. Ubuntu Server 22.04 with PHP7.4 - server-side encryption DOESN’T WORK - error encryption not ready

3

What version of Nextcloud? Seems all you need to do is downgrade below php 8.1
Instructions for that aplenty between the forum and the internet. Should resolve your issue.

4

I thought so too. And I even tried PHP downgrade but without success. As you can see in my previous post i made clean installation of Ubuntu Server with PHP7. 4 but it didn’t work either. This is something odd because on Debian 11 with PHP7.4 server-side works without any error…

PS. Nextcloud 24.0.2