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Logged a 1000000K serious issue that somehow got tagged “Missing Information”
Had one guy trying to assist while it was active, but then dead…
This is such a serious issue that simply cant be brushed off as “missing info” issue that no one reads.
I asked what additional info that was required, but no reply
Post sits as “support: missing information:missing information”
Nc Nextcloud 18.0.0 and security scan (Nc Nextcloud 18.0.0 and security scan)
btw. the whole format of posting odd issues does not sit nice with the default template offered - hence not filling in every box
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
6K email sent in a short time span to my isp that I didnt know about!
Or for longer, use three backticks above and below the code snippet:
longer
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Logged a 1000000K serious issue that somehow got tagged “Missing Information”
Had one guy trying to assist while it was active, but then dead…
This is such a serious issue that simply cant be brushed off as “missing info” issue that no one reads.
I asked what additional info that was required, but no reply
Post sits as “support: missing information:missing information”
Nc Nextcloud 18.0.0 and security scan (Nc Nextcloud 18.0.0 and security scan)
btw. the whole format of posting odd issues does not sit nice with the default template offered - hence not filling in every box
Nextcloud version (eg, 18.0.2):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
