Previewgenerator App 1.0.1 is not working

Sanook · January 29, 2017, 3:59pm

NC 11.0.1, Preview Generator 1.0.1, Ubuntu 16.04.1

occ preview:generate-all crashes all the time. There are about 35.000 jpg files to scan. The output of occ preview:generate-all ist just “Getötet” (killed).

I’ve tried “generate-all” several times, but unfortunately without success every time.

I can’t find any information on which file the error occurs.

If “generate-all” dies or is interrupted and called again afterwards, does it begin scanning from the first file again or does it resume with the last scanned one?

How can i find out on which file “generate-all” crashes and why?

How can i see which files are already processed and how many are in the queue?

Does it make sense to call “preview:pre-generate” despite “preview:generate-all” is not finished?

Thank you!

tflidd · January 29, 2017, 6:25pm

You can always add -vvv to increase the amount of output. And you nextcloud-logfile.

@oparoz

JasonBayton · January 30, 2017, 12:37am

@rullzer also

Sanook · January 30, 2017, 2:47am

Well, that issue is really hard to debug for me.

In the nextcloud log file, the filenames are truncated and the output of the occ command does not contain any filename or date/time information. So it’s impossible to find any useful information for debugging.

Here is a typical output of the occ command, which was crashed after about 15 minutes.

sudo -u web12 php occ preview:generate-all -vvv

   **** Error: Cannot find a 'startxref' anywhere in the file.
   **** Warning:  An error occurred while reading an XREF table.
   **** The file has been damaged.  This may have been caused
   **** by a problem while converting or transfering the file.
   **** Ghostscript will attempt to recover the data.
   **** Error:  Trailer is not found.

Requested FirstPage is greater than the number of pages in the file: 0
   No pages will be processed (FirstPage > LastPage).

   **** This file had errors that were repaired or ignored.
   **** Please notify the author of the software that produced this
   **** file that it does not conform to Adobe's published PDF
   **** specification.

   **** Error: Cannot find a 'startxref' anywhere in the file.
   **** Warning:  An error occurred while reading an XREF table.
   **** The file has been damaged.  This may have been caused
   **** by a problem while converting or transfering the file.
   **** Ghostscript will attempt to recover the data.
   **** Error:  Trailer is not found.

Requested FirstPage is greater than the number of pages in the file: 0
   No pages will be processed (FirstPage > LastPage).

   **** This file had errors that were repaired or ignored.
   **** Please notify the author of the software that produced this
   **** file that it does not conform to Adobe's published PDF
   **** specification.

Getötet

Note the last line - it means killed.

The last 5 lines of nextcloud.log before the occ comand crashes:

{"reqId":"H59fJJ+USGx7MaHFmW6g","remoteAddr":"","app":"no app in context","message":"Exception: {\"Exception\":\"OC\\\\User\\\\NoUserException\",\"Message\":\"Backends provided no user object\",\"Code\":0,\"Trace\":\"#0 [internal function]: OC\\\\Files\\\\Node\\\\Root->getUserFolder(NULL)\\n#1 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(65): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(282): OC\\\\Files\\\\Node\\\\LazyRoot->__call('getUserFolder', Array)\\n#3 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(141): OC\\\\Files\\\\Node\\\\LazyRoot->getUserFolder(NULL)\\n#4 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(77): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->getSourcePathAndOwner('\\\/var\\\/www\\\/client...')\\n#5 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/AppInfo\\\/Application.php(47): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->readFile('\\\/var\\\/www\\\/client...')\\n#6 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/legacy\\\/hook.php(106): OCA\\\\FilesDownloadActivity\\\\AppInfo\\\\Application->listenReadFile(Array)\\n#7 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1243): OC_Hook::emit('OC_Filesystem', 'read', Array)\\n#8 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1113): OC\\\\Files\\\\View->runHooks(Array, '\\\/var\\\/www\\\/client...')\\n#9 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(577): OC\\\\Files\\\\View->basicOperation('file_get_conten...', '\\\/var\\\/www\\\/client...', Array)\\n#10 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Filesystem.php(719): OC\\\\Files\\\\View->file_get_contents('\\\/var\\\/www\\\/client...')\\n#11 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/legacy\\\/image.php(597): OC\\\\Files\\\\Filesystem::file_get_contents('\\\/var\\\/www\\\/client...')\\n#12 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/MP3.php(80): OC_Image->loadFromFile('\\\/var\\\/www\\\/client...')\\n#13 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/MP3.php(64): OC\\\\Preview\\\\MP3->getNoCoverThumbnail()\\n#14 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/GeneratorHelper.php(54): OC\\\\Preview\\\\MP3->getThumbnail('\\\/files\\\/Archiv\\\/K...', 2048, 2048, false, Object(OC\\\\Files\\\\View))\\n#15 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(155): OC\\\\Preview\\\\GeneratorHelper->getThumbnail(Object(OC\\\\Preview\\\\MP3), Object(OC\\\\Files\\\\Node\\\\File), 2048, 2048)\\n#16 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(108): OC\\\\Preview\\\\Generator->getMaxPreview(Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder), Object(OC\\\\Files\\\\Node\\\\File), 'audio\\\/mpeg')\\n#17 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/PreviewManager.php(182): OC\\\\Preview\\\\Generator->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true, 'fill', 'audio\\\/mpeg')\\n#18 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(167): OC\\\\PreviewManager->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true)\\n#19 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(155): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFile(Object(OC\\\\Files\\\\Node\\\\File))\\n#20 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#21 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#22 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#23 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#24 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#25 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(142): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#26 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(96): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->generateUserPreviews(Object(OC\\\\User\\\\User))\\n#27 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/User\\\/Manager.php(410): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->OCA\\\\PreviewGenerator\\\\Command\\\\{closure}(Object(OC\\\\User\\\\User))\\n#28 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(97): OC\\\\User\\\\Manager->callForSeenUsers(Object(Closure))\\n#29 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Command\\\/Command.php(256): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->execute(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#30 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(818): Symfony\\\\Component\\\\Console\\\\Command\\\\Command->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#31 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(186): Symfony\\\\Component\\\\Console\\\\Application->doRunCommand(Object(OCA\\\\PreviewGenerator\\\\Command\\\\Generate), Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#32 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(117): Symfony\\\\Component\\\\Console\\\\Application->doRun(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#33 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Console\\\/Application.php(169): Symfony\\\\Component\\\\Console\\\\Application->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#34 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/console.php(90): OC\\\\Console\\\\Application->run()\\n#35 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/occ(11): require_once('\\\/var\\\/www\\\/client...')\\n#36 {main}\",\"File\":\"\\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/Root.php\",\"Line\":366}","level":3,"time":"2017-01-30T02:12:37+00:00","method":"--","url":"--","user":"--","version":"11.0.1.2"}
{"reqId":"H59fJJ+USGx7MaHFmW6g","remoteAddr":"","app":"files","message":"Backends provided no user object for ","level":3,"time":"2017-01-30T02:12:37+00:00","method":"--","url":"--","user":"--","version":"11.0.1.2"}
{"reqId":"H59fJJ+USGx7MaHFmW6g","remoteAddr":"","app":"no app in context","message":"Exception: {\"Exception\":\"OC\\\\User\\\\NoUserException\",\"Message\":\"Backends provided no user object\",\"Code\":0,\"Trace\":\"#0 [internal function]: OC\\\\Files\\\\Node\\\\Root->getUserFolder(NULL)\\n#1 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(65): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(282): OC\\\\Files\\\\Node\\\\LazyRoot->__call('getUserFolder', Array)\\n#3 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(141): OC\\\\Files\\\\Node\\\\LazyRoot->getUserFolder(NULL)\\n#4 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(77): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->getSourcePathAndOwner('\\\/Archiv\\\/Kamera-...')\\n#5 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/AppInfo\\\/Application.php(47): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->readFile('\\\/Archiv\\\/Kamera-...')\\n#6 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/legacy\\\/hook.php(106): OCA\\\\FilesDownloadActivity\\\\AppInfo\\\\Application->listenReadFile(Array)\\n#7 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1243): OC_Hook::emit('OC_Filesystem', 'read', Array)\\n#8 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1113): OC\\\\Files\\\\View->runHooks(Array, '\\\/Archiv\\\/Kamera-...')\\n#9 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(967): OC\\\\Files\\\\View->basicOperation('fopen', '\\\/files\\\/Archiv\\\/K...', Array, 'r')\\n#10 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(978): OC\\\\Files\\\\View->fopen('\\\/files\\\/Archiv\\\/K...', 'r')\\n#11 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/MP3.php(45): OC\\\\Files\\\\View->toTmpFile('\\\/files\\\/Archiv\\\/K...')\\n#12 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/GeneratorHelper.php(54): OC\\\\Preview\\\\MP3->getThumbnail('\\\/files\\\/Archiv\\\/K...', 2048, 2048, false, Object(OC\\\\Files\\\\View))\\n#13 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(155): OC\\\\Preview\\\\GeneratorHelper->getThumbnail(Object(OC\\\\Preview\\\\MP3), Object(OC\\\\Files\\\\Node\\\\File), 2048, 2048)\\n#14 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(108): OC\\\\Preview\\\\Generator->getMaxPreview(Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder), Object(OC\\\\Files\\\\Node\\\\File), 'audio\\\/mpeg')\\n#15 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/PreviewManager.php(182): OC\\\\Preview\\\\Generator->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true, 'fill', 'audio\\\/mpeg')\\n#16 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(167): OC\\\\PreviewManager->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true)\\n#17 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(155): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFile(Object(OC\\\\Files\\\\Node\\\\File))\\n#18 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#19 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#20 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#21 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#22 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#23 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(142): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#24 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(96): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->generateUserPreviews(Object(OC\\\\User\\\\User))\\n#25 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/User\\\/Manager.php(410): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->OCA\\\\PreviewGenerator\\\\Command\\\\{closure}(Object(OC\\\\User\\\\User))\\n#26 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(97): OC\\\\User\\\\Manager->callForSeenUsers(Object(Closure))\\n#27 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Command\\\/Command.php(256): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->execute(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#28 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(818): Symfony\\\\Component\\\\Console\\\\Command\\\\Command->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#29 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(186): Symfony\\\\Component\\\\Console\\\\Application->doRunCommand(Object(OCA\\\\PreviewGenerator\\\\Command\\\\Generate), Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#30 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(117): Symfony\\\\Component\\\\Console\\\\Application->doRun(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#31 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Console\\\/Application.php(169): Symfony\\\\Component\\\\Console\\\\Application->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#32 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/console.php(90): OC\\\\Console\\\\Application->run()\\n#33 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/occ(11): require_once('\\\/var\\\/www\\\/client...')\\n#34 {main}\",\"File\":\"\\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/Root.php\",\"Line\":366}","level":3,"time":"2017-01-30T02:12:37+00:00","method":"--","url":"--","user":"--","version":"11.0.1.2"}
{"reqId":"H59fJJ+USGx7MaHFmW6g","remoteAddr":"","app":"files","message":"Backends provided no user object for ","level":3,"time":"2017-01-30T02:12:37+00:00","method":"--","url":"--","user":"--","version":"11.0.1.2"}
{"reqId":"H59fJJ+USGx7MaHFmW6g","remoteAddr":"","app":"no app in context","message":"Exception: {\"Exception\":\"OC\\\\User\\\\NoUserException\",\"Message\":\"Backends provided no user object\",\"Code\":0,\"Trace\":\"#0 [internal function]: OC\\\\Files\\\\Node\\\\Root->getUserFolder(NULL)\\n#1 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(65): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/LazyRoot.php(282): OC\\\\Files\\\\Node\\\\LazyRoot->__call('getUserFolder', Array)\\n#3 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(141): OC\\\\Files\\\\Node\\\\LazyRoot->getUserFolder(NULL)\\n#4 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/Activity\\\/Listener.php(77): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->getSourcePathAndOwner('\\\/var\\\/www\\\/client...')\\n#5 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/files_downloadactivity\\\/lib\\\/AppInfo\\\/Application.php(47): OCA\\\\FilesDownloadActivity\\\\Activity\\\\Listener->readFile('\\\/var\\\/www\\\/client...')\\n#6 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/legacy\\\/hook.php(106): OCA\\\\FilesDownloadActivity\\\\AppInfo\\\\Application->listenReadFile(Array)\\n#7 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1243): OC_Hook::emit('OC_Filesystem', 'read', Array)\\n#8 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(1113): OC\\\\Files\\\\View->runHooks(Array, '\\\/var\\\/www\\\/client...')\\n#9 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/View.php(577): OC\\\\Files\\\\View->basicOperation('file_get_conten...', '\\\/var\\\/www\\\/client...', Array)\\n#10 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Filesystem.php(719): OC\\\\Files\\\\View->file_get_contents('\\\/var\\\/www\\\/client...')\\n#11 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/legacy\\\/image.php(597): OC\\\\Files\\\\Filesystem::file_get_contents('\\\/var\\\/www\\\/client...')\\n#12 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/MP3.php(80): OC_Image->loadFromFile('\\\/var\\\/www\\\/client...')\\n#13 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/MP3.php(64): OC\\\\Preview\\\\MP3->getNoCoverThumbnail()\\n#14 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/GeneratorHelper.php(54): OC\\\\Preview\\\\MP3->getThumbnail('\\\/files\\\/Archiv\\\/K...', 2048, 2048, false, Object(OC\\\\Files\\\\View))\\n#15 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(155): OC\\\\Preview\\\\GeneratorHelper->getThumbnail(Object(OC\\\\Preview\\\\MP3), Object(OC\\\\Files\\\\Node\\\\File), 2048, 2048)\\n#16 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Preview\\\/Generator.php(108): OC\\\\Preview\\\\Generator->getMaxPreview(Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder), Object(OC\\\\Files\\\\Node\\\\File), 'audio\\\/mpeg')\\n#17 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/PreviewManager.php(182): OC\\\\Preview\\\\Generator->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true, 'fill', 'audio\\\/mpeg')\\n#18 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(167): OC\\\\PreviewManager->getPreview(Object(OC\\\\Files\\\\Node\\\\File), 32, 32, true)\\n#19 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(155): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFile(Object(OC\\\\Files\\\\Node\\\\File))\\n#20 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#21 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#22 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#23 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#24 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(153): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#25 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(142): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->parseFolder(Object(OC\\\\Files\\\\Node\\\\Folder))\\n#26 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(96): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->generateUserPreviews(Object(OC\\\\User\\\\User))\\n#27 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/User\\\/Manager.php(410): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->OCA\\\\PreviewGenerator\\\\Command\\\\{closure}(Object(OC\\\\User\\\\User))\\n#28 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/apps\\\/previewgenerator\\\/lib\\\/Command\\\/Generate.php(97): OC\\\\User\\\\Manager->callForSeenUsers(Object(Closure))\\n#29 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Command\\\/Command.php(256): OCA\\\\PreviewGenerator\\\\Command\\\\Generate->execute(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#30 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(818): Symfony\\\\Component\\\\Console\\\\Command\\\\Command->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#31 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(186): Symfony\\\\Component\\\\Console\\\\Application->doRunCommand(Object(OCA\\\\PreviewGenerator\\\\Command\\\\Generate), Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#32 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/3rdparty\\\/symfony\\\/console\\\/Application.php(117): Symfony\\\\Component\\\\Console\\\\Application->doRun(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#33 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Console\\\/Application.php(169): Symfony\\\\Component\\\\Console\\\\Application->run(Object(Symfony\\\\Component\\\\Console\\\\Input\\\\ArgvInput), Object(Symfony\\\\Component\\\\Console\\\\Output\\\\ConsoleOutput))\\n#34 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/console.php(90): OC\\\\Console\\\\Application->run()\\n#35 \\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/occ(11): require_once('\\\/var\\\/www\\\/client...')\\n#36 {main}\",\"File\":\"\\\/var\\\/www\\\/clients\\\/client3\\\/web12\\\/web\\\/lib\\\/private\\\/Files\\\/Node\\\/Root.php\",\"Line\":366}","level":3,"time":"2017-01-30T02:12:37+00:00","method":"--","url":"--","user":"--","version":"11.0.1.2"}

As you can see, the filename is truncated:

MP3->getThumbnail(’\/files\/Archiv\/K…’, 2048, 2048, false, O

So, how can i gather useful debug information?

Sanook · February 1, 2017, 3:28am

The verbose option is doing nothing. Neither in the Nextcloud log nor on the terminal.

In my opinion, the verbose option is for the file command only, but please correct me if i am wrong @tflidd .

https://docs.nextcloud.com/server/11/admin_manual/configuration_server/occ_command.html#file-operations-label

Sanook · February 4, 2017, 1:57pm

A mp3 file without an image embedded causes that error.

How can i avoid that behavior?

Most of my mp3 files have an image, only a few don’t have one. Do i have to filter them out?

Thank you.

MichaIng · February 4, 2017, 3:53pm

There is an error with mp3 previews containing svg cover: Error with previews while browsing music files
Github issue: https://github.com/nextcloud/server/issues/2739

As far as I know there is no way to exclude specific mp3 files, but to exclude all of them. So it’s too choose between no mp3 previews and no log error entries .

Sanook · February 5, 2017, 9:53am

A PDF file causes the app to run Ghostscript forever.

More info:

MichaIng · February 5, 2017, 3:21pm

Oh, okay this is more problematic than some missing mp3 previews…

Year, some error log should be done by the app and maybe some mechanism to stop on a file after a certain time, log it, and move on to the next.

Also I just recognized that previews for the activity app are not pre-generated. They also have a slightly different size than the one for files app. Don’t know if activities actually already uses iPreviews or not ;).

Sanook · February 5, 2017, 5:16pm

Well, i don’t care about log entries about mp3 files. Of course except of the truncated filename of the mp3 file in question.

The app crashes, that’s the point. And there is no chance to debug it.

Sanook · February 6, 2017, 9:03am

###Bug List Of Preview Generator App 1.0.1

####Truncated filenames in nextcloud.log

####Does not display filename in case of warning

####A mp3 file without an image embedded

####Certain PDF file causes the app to run Ghostscript forever

####JPG too big → “getötet”