Hi I believe the error is in the nextcloud connector which is in version 8.2 I recommend you uninstall and download an older version
I tried with 8.1
But got same error
When using tiotimolin 7.4.01, it’s working
Dicker-compose.yaml
“””
version: “3.7”
services:
documentserver:
container_name: document-server
image: thomisus/onlyoffice-documentserver-unlimited:latest
stdin_open: true
tty: true
restart: unless-stopped
ports:
- 8443:443
volumes:
- /var/log/onlyoffice:/var/log/onlyoffice
- /var/next/docker/onlyoffice/data:/var/www/onlyoffice/Data
- /var/next/docker/onlyoffice/lib:/var/lib/onlyoffice
- /var/next/docker/onlyoffice/rabbitmq:/var/lib/rabbitmq
- /var/next/docker/onlyoffice/redis:/var/lib/redis
- /var/next/docker/onlyoffice/db:/var/lib/postgresql
environment:
- JWT_ENABLED=true
- JWT_SECRET=AMD@2023
“””
titomolin/ds 7.4.1 is working
i tried titomolin/ds and thomisus both 7.4.1
with portainer as stack both both, unable to connect with onlyoofice connector app and also get error cant download documents erro.
with docker run command able to install both but cant connect thomisus’s verstion with app
while able to connect titomolin’s version with app
please somebody guide
whats mistake?
cant make it connect with onlyoffice app if installed with docker-compose or portainer.
Please guide
Which versions of NC and Connector are you using?
I tried both onlyoffice connector 8.1 and 8.2
Onlyoffice version 7.4.01 and 7.4.1
I am using v.7.9.0 of NC 26.0.5. It works fine in my case.
Hi, onlyoffice 7.5.0 released… I was checking the changelogs and i see they introduced this constant below connection limits.
exports.LICENSE_CONNECTIONS = 20;
exports.LICENSE_USERS = 3;
I’m checking what is it for.
My build will be ready in a few days.
Best regards
3 Likes
Thanks for providing updated version
Hi Thomisus! Would you be so kind to rebuild v.7.5.1. It was released yesterday and contains a lot of bug fixes. Thanks as usual 
Updated to 7.5.1 … please check everything works
4 Likes
Thanks! It works like a charm
1 Like
@thomisus
today i make documentserver work by installing with portainer.
i am not so techy
i made changes in network, i have deleted network created by document server and join bridge.
and it worked
thanks for your guidance
please keep on guiding
Hi thomisus, I tried to use deb file on ubuntu 22.04, everything loads fine, but at the time of editor loading it shows error 502 bad gateway. I am using docker version which works perfectly. Pls help me with the deb issue
Regards
Hey. I’m not really sure how to use this one. I used the official docker image with the following command and just tried to change the repo name to nemskiller007/officeunleashed. It starts but it doesn’t seem to do anything. I even can’t reach its webserver.
sudo docker run -i -t -d -p 127.0.0.1:3852:80 --restart=always -v /app/onlyoffice/DocumentServer/logs:/var/log/onlyoffice -e JWT_SECRET=Blablabla onlyoffice/documentserver
Any idea what I do or understand wrong?
Why use a repo that’s 3 years old?
Use my repo that’s up to date
1 Like
Oh, sorry, missed that! Will try it, thank you.
Can you maybe update that in your main post, so others will not confuse like me? xD Oh, that’s not your thread. You just maintain your own repo because the original author doesn’t anymore. Now I got it. Sorry.
Thanks to Thomisus for your great work!
Unfortunately, the combination of Nextcloud 28 and Onlyoffice 7.5 is not stable for me. Every few hours I get an error message that the Onlyoffice server cannot be reached. Nextcloud then permanently deactivates the connection to Onlyoffice. I haven’t discovered the cause yet, so I reactivated the old 7.4 container.
Does anybody have the same Problem?
1 Like
Perhaps share the exact error or your logs.
OK, here are my OO Log. In /var/log/apache2/… there isn’t anysthing suspicious…
Flushing stats at Mon Jan 01 2024 17:54:02 GMT+0000 (Coordinated Universal Time)
{
counters: {
'statsd.bad_lines_seen': 0,
'statsd.packets_received': 0,
'statsd.metrics_received': 0
},
timers: {},
gauges: { 'statsd.timestamp_lag': 0 },
timer_data: {},
counter_rates: {
'statsd.bad_lines_seen': 0,
'statsd.packets_received': 0,
'statsd.metrics_received': 0
},
sets: {},
pctThreshold: [ 90 ]
}
==> /var/log/onlyoffice/documentserver/converter/out.log <==
[2024-01-01T17:55:05.067] [ERROR] [localhost] [conv_check_767709941_docx] [userId] nodeJS - error downloadFile:url=https://myserver.de/nextcloud/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.8HlucZ9-HMlxRx9BUrlnjxvYOlhtZKxr-Xfi0xks_j8;attempt=1;code:null;connect:null Error: Error response: statusCode:404; headers:{"date":"Mon, 01 Jan 2024 17:55:05 GMT","server":"Apache/2.4.56 (Debian)","content-length":"289","keep-alive":"timeout=5, max=100","connection":"Keep-Alive","content-type":"text/html; charset=iso-8859-1"};
at Request.fResponse (/snapshot/server/build/server/Common/sources/utils.js)
at Request.emit (events.js:400:28)
at Request.onRequestResponse (/snapshot/server/build/server/Common/node_modules/request/request.js:1066:10)
at ClientRequest.emit (events.js:400:28)
at HTTPParser.parserOnIncomingClient (_http_client.js:647:27)
at HTTPParser.parserOnHeadersComplete (_http_common.js:127:17)
at TLSSocket.socketOnData (_http_client.js:515:22)
at TLSSocket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at TLSSocket.Readable.push (internal/streams/readable.js:206:10)
at TLSWrap.onStreamRead (internal/stream_base_commons.js:188:23)
My nextcloud instance is reacheable via nextcloud.myserver.de an not as seen in the log via myserver.de/nextcloud… but i don’t know how to chance that nor that i put in this wrong adress anywhere.
Whats also wired… this error occurs every day between 18:30-18:50 UTC