-
Nextcloud version (eg, 20.0.5):
Nextcloud Hub 4 (26.0.3) -
Operating system and version (eg, Ubuntu 20.04):
Ubuntu 22.04.2 LTS -
Apache or nginx version (eg, Apache 2.4.25):
Apache/2.4.52 (Ubuntu) -
PHP version (eg, 7.4):
PHP 8.1.2-1ubuntu2.13 (cli), Zend Engine v4.1.2 -
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- Install NC snap.
- Configure Apache to work with snap in parallel to existing webserver.
- Install Nextcloud Office.
- Watch the blank screen when opening an office document.
The output of your Nextcloud log in Admin > Logging:
-
Nextcloud - Pastebin.com
Note: pastebin maxed out at 512kb so only about 15% of the total log is here.
Hi everyone. Thanks in advance for all your help. I’ve been struggling for weeks trying to get this working for our small organization. I’m trying to run Nextcloud on a VPS-like configuration (I installed Ubuntu Server LTS on it). I have an Apache webserver running a WordPress site conventionally. After many failures trying a regular install of Nextcloud, I tried Docker and that had problems, and now I’m using the Snap version of Nextcloud which has made significant improvements. At least Nextcloud runs now. Unfortunately this is all beyond my level of knowledge and none of the guides online seem to address the issue in a way I can understand.
But I cannot get Nextcloud Office working, which is an absolute requirement.
The Problem:
When an office document is clicked on for editing, the Office editor never appears. An inspection of the document reveals a possible root cause of mixed domains being served by NextCloud Office (http) even though the main part of Nextcloud is https.
Depending on the random thing I try, I get the following general categories of problems in the browser’s console which results in a black screen when loading any office document:
A) xhr.js:220 GET https://nextcloud.foo.com/index.php/apps/files/api/v1/stats net::ERR_TOO_MANY_REDIRECTS
B) ConsoleLogger.js:59 [ERROR] files: Could not refresh storage stats {app: ‘files’, uid: ‘trogdor’, level: 2, error: i}
C) core-common.js?v=436578ce-1:2 Refused to connect to ‘http://nextcloud.foo.com/extra-apps/richdocumentscode/proxy.php?status’ because it violates the following Content Security Policy directive: “connect-src ‘self’”.
D) core-common.js?v=436578ce-1:2 Mixed Content: The page at ‘https://nextcloud.foo.com/index.php/apps/files/?dir=/Board%20Documents&openfile=2305’ was loaded over a secure connection, but contains a form that targets an insecure endpoint ‘http://nextcloud.foo.com/extra-apps/richdocumentscode/proxy.php?req=/browser/10deb70/cool.html?WOPISrc=https%3A%2F%2Fnextcloud.foo.com%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F2305_ocy3e1cpaznr&title=Trogdor%20notes%20(do%20not%20share).odt&lang=en&closebutton=1&revisionhistory=1’. This endpoint should be made available over a secure connection.
Computer Configuration
Server
Apache web server
--> Wordpress
--> Nextcloud Snap
Server IP & domain
Domain and IP have been changed for privacy but:
- server IP = 123.123.123.123
- domain = nextcloud.foo.com
Note: Apache / MySQL / PHP WordPress site running on https://foo.com
Ports
Snap is configured to use port 8080 and 8443, since it would otherwise conflict with Apache.
- sudo snap set nextcloud ports.http=8080
- sudo snap set nextcloud ports.https=8443
Trusted Proxy
sudo nextcloud.occ config:system:set trusted_proxies 1 --value=123.123.123.123
Certificates
- Using proxy to get SSL certificates.
/etc/apache2/sites-available/nextcloud.foo.com.conf
<VirtualHost *:80>
Header always set Strict-Transport-Security "max-age=31536000; includeS>
ServerName nextcloud.foo.com
ErrorLog ${APACHE_LOG_DIR}/nextcloud-error.log
CustomLog ${APACHE_LOG_DIR}/nextcloud-access.log combined
ProxyPreserveHost On
ProxyPass / http://127.0.0.1:8080/
ProxyPassReverse / http://127.0.0.1:8080/
RewriteEngine on
#RewriteCond %{SERVER_NAME} =nextcloud.foo.com
#RewriteRule ^ https://%{SERVER_NAME}%{REQUEST_URI} [END,QSA,R=permanen>
RewriteRule ^/\.well-known/carddav http://%{SERVER_NAME}/remote.php/dav>
RewriteRule ^/\.well-known/caldav http://%{SERVER_NAME}/remote.php/dav/
</VirtualHost>
/etc/apache2/sites-available/nextcloud.foo.com-le-ssl.conf
<VirtualHost *:443>
Header always set Strict-Transport-Security "max-age=31536000; includeSubDomain>
ServerName nextcloud.foo.com
SSLProxyEngine On
SSLProxyVerify None
SSLProxyCheckPeerCN Off
SSLProxyCheckPeerExpire Off
SSLProxyCheckPeerName off
SSLVerifyClient none
ProxyRequests Off
ProxyPreserveHost On
SSLCertificateFile /etc/letsencrypt/live/nextcloud.foo.com/full>
SSLCertificateKeyFile /etc/letsencrypt/live/nextcloud.foo.com/p>
# listens on ports 8080 and 8443
ProxyPass / http://nextcloud.foo.com:8080/
#ProxyPass / http://127.0.0.1:8080/
ProxyPassReverse / https://nextcloud.foo.com/
#ProxyPassReverse / http://127.0.0.1/
RewriteEngine On
RewriteRule ^/\.well-known/carddav https://%{SERVER_NAME}/remote.php/da>
RewriteRule ^/\.well-known/caldav https://%{SERVER_NAME}/remote.php/dav>
</VirtualHost>
/var/snap/nextcloud/current/nextcloud/config/config.php
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'log_type' => 'file',
'logfile' => '/var/snap/nextcloud/current/logs/nextcloud.log',
'logfilemode' => 416,
'passwordsalt' => 'xxxxxxxxxxxxxxx',
'secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxx',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'nextcloud.foo.com',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '26.0.3.2',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'xxxxxxxxxxxxxxxxxxxxxxx>
'installed' => true,
'instanceid' => 'ocy3e1cpaznr',
'maintenance' => false,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'nextcloud',
'mail_domain' => 'foo.com',
'mail_smtphost' => 'mail.foo.com',
'mail_smtpport' => '465',
'mail_smtpauth' => 1,
'default_phone_region' => 'US',
'overwritehost' => 'nextcloud.foo.com',
'overwriteprotocol' => 'https',
'mail_smtpname' => 'nextcloud@foo.com',
'mail_smtppassword' => 'xxxxxxxxxxxxxxxxxxxx',
'trusted_proxies' =>
array (
1 => '123.123.123.123',
),
);
EDIT: cross referencing to a similar thread… possibly the exact same problem. Nextcloud Office showing only Loading - #15 by Adam42