Nextcloud Office Document loading failed

Hello together,

I have upgraded to Nextcloud 23 and I have an issue with Nextcloud Office.

I have installed a separate VM with Ubuntu 20.04 and collabora docker. My Nextclouds settings tell me, that the Collabora Online Server is reachable.

When trying to create a .odt-file, the error message “Document loading failed” appears.

When looking to the docker logs, i found the following message:

wsd-00001-00040 2021-12-23 16:05:02.354979 +0000 [ websrv_poll ] WRN convert-to: Requesting address is denied: ...| wsd/COOLWSD.cpp:2627

On my firewall i didn’t see any blocks.

Can anyone tell me how to fix the issue?

best regards

Unfortunatelly you did anonymize the most important information: the network address.

You might find the solution here (Google found it with the search string above):

Same topic in this forum:


thank you very much for your response. I have allready seen this posts before, but i didn’t the solution :-/

What I am wondering about is, that i didn’t found a xml file for coolwsd configratuion. There is no path in the container or I didn’t found it.

Im sorry for anonymizing the ip address, but this is my public ip address :slight_smile:

best regards