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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
I got an update alert for Nextcloud 19.0.6 version, but when I try to update, the updater says there is no update Available. I Tried to update via OCC commands, but with the same result.
Some or all of the below information will be requested if it isn't supplied; for fastest response please provide as much as you can :heart:
Nextcloud version (eg, 18.0.2): 19.0.3
Operating system and version (eg, Ubuntu 20.04): Ubuntu 18.04
Apache or nginx version (eg, Apache 2.4.25): Apache
PHP version (eg, 7.1): PHP 7.4
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Open Nextcloud
- Go to settings
- Clic on updater button
- No update available
- Try using ssh to upgrade with sudo -u www-data php updater/updater.phar and sudo -u www-data php occ upgrade but same result
The output of your Nextcloud log in Admin > Logging:
There is no log error here
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'forcessl' => true,
'forceSSLforSubdomains' => true,
'default_language' => 'eu',
'instanceid' => 'oc37cbfd731d',
'passwordsalt' => 'passworsalt',
'secret' => 'secret',
'trusted_domains' =>
array (
0 => 'my.nextcloud.site',
1 => '192.168.1.200',
2 => 'office.nextcloud.site',
),
'datadirectory' => '/var/www/owncloud/data',
'overwrite.cli.url' => 'http://my.nextcloud.site',
'dbtype' => 'mysql',
'version' => '19.0.3.1',
'dbname' => 'owncloud',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_admin',
'dbpassword' => 'dbpassword',
'installed' => true,
'logtimezone' => 'Europe/Berlin',
'log_type' => 'owncloud',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'loglevel' => 3,
'logdateformat' => 'F d, Y H:i:s',
'log_authfailip' => true,
'mail_smtpmode' => 'sendmail',
'mail_smtpsecure' => 'tls',
'theme' => '',
'maintenance' => false,
'trashbin_retention_obligation' => 'auto',
'mail_smtpauthtype' => 'PLAIN',
'mail_smtpauth' => 1,
'mysql.utf8mb4' => true,
'mail_smtphost' => 'my.mail.host',
'mail_smtpport' => '587',
'mail_smtpname' => 'my@mail.com',
'mail_smtppassword' => 'smtppassword',
'mail_from_address' => 'admin',
'mail_domain' => 'my.nextcloud.site',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'has_rebuilt_cache' => true,
'updater.release.channel' => 'stable',
'updater.secret' => 'updater.secret',
);
The output of your Apache/nginx/system log in /var/log/____:
No errors here
I got an alert for update version to 19.0.6, but when I use the web updater button, at updater website says that there is no update available. When I try to update from server using OCC commands, i got the same message.
