Nextcloud version (eg, 10.0.2): 12.0.3
Operating system and version (eg, Ubuntu 16.04): Ubuntu 16.04
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.18 (Ubuntu)
PHP version (eg, 5.6): 7.0.22-0ubuntu0.16.04.1
Is this the first time you’ve seen this error?: Yes
Can you reliably replicate it? (If so, please outline steps):
Yes. Load main site page (https://cloud[dot]domain[dot]org)
The issue you are facing:
Image on main login page is showing as if it were from our internal network (https://192.168.[3rd octet].[4th octet]) instead of from the domain. Because the site is HTTPS, then the image doesn’t appear since it isn’t part of the SSL certificate. We are behind an IIS proxy that is not handling SSL offloading.
UPDATE: The server is pushing out the local IP address for the Circles app as well.
The output of your Nextcloud log in Admin > Logging:
None
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '[redacted]',
'secret' => '[redacted]',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'nextcloud',
2 => '192.168.[local].[address]',
3 => 'cloud.[our].[domain]',
),
'datadirectory' => '/var/ncdata',
'overwrite.cli.url' => 'https://cloud.[our].[domain]/nextcloud',
'overwriteprotocol' => 'https',
'overwritehost' => '',
'dbtype' => 'mysql',
'version' => '12.0.3.3',
'dbname' => '[redacted]',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '[redacted]',
'dbpassword' => '[redacted]',
'installed' => true,
'instanceid' => '[redacted]',
'maintenance' => false,
'mail_smtpmode' => 'smtp',
'log_rotate_size' => '10485760',
'memcache.local' => '\\OC\\Memcache\\Redis',
'filelocking.enabled' => true,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0,
'dbindex' => 0,
'password' => '[redacted]',
),
'htaccess.RewriteBase' => '/',
'loglevel' => '2',
'log_type' => 'file',
'logfile' => '/var/ncdata/nextcloud.log',
'logtimezone' => 'America/Chicago',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
);
The output of your Apache/nginx/system log in /var/log/____
:
::1 - - [24/Oct/2017:18:11:14 -0500] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g (internal dummy connection)"
::1 - - [24/Oct/2017:18:11:15 -0500] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g (internal dummy connection)"
::1 - - [24/Oct/2017:18:11:16 -0500] "OPTIONS * HTTP/1.0" 200 126 "-" "Apache/2.4.18 (Ubuntu) OpenSSL/1.0.2g (internal dummy connection)"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:02 -0500] "GET / HTTP/1.1" 200 7474 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php HTTP/1.1" 302 925 "http://cloud.[our].[domain]/nextcloud/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/login HTTP/1.1" 200 8370 "http://cloud.[our].[domain]/nextcloud/" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/vendor/select2/select2.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 17995 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/vendor/jquery-ui/themes/base/jquery-ui.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 32578 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/apps/files_videoplayer/css/style.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 7781 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/apps/files_versions/css/versions.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 1515 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/apps/files_pdfviewer/css/style.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 445 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/css/jquery.ocdialog.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 1798 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/css/jquery-ui-fixes.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 3919 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/css/guest.css?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 16599 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/vendor/core.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 1037989 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/search/js/search.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 12386 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/core/js/oc.js?v=fa9615de05db01eb844c8db5b5eda3c4 HTTP/1.1" 200 4397 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/apps/files_pdfviewer/js/previewplugin.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 5350 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/apps/files_videoplayer/js/viewer.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 3939 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/js/jquery-ui-fixes.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 580 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/js/files/fileinfo.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 2462 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/js/files/client.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 20623 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/js/contactsmenu.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 13289 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/core/vendor/jsTimezoneDetect/jstz.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 14888 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/js/core/merged-share-backend.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 105663 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/js/core/merged-template-prepend.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 144919 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/js/core/merged-login.js?v=fa9615de05db01eb844c8db5b5eda3c4-0 HTTP/1.1" 200 6275 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"
192.168.[proxy].[server] - - [24/Oct/2017:18:15:24 -0500] "GET /nextcloud/index.php/apps/theming/js/theming?v=0 HTTP/1.1" 200 973 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 OPR/48.0.2685.50"