Hi,
Please help. Nextcloud version 20.0
I have installed the Mail app (Version 1.6) and I have tried to add the mail accounts but I get the error “Unexpected error during account creation.” Activated logs and this is the raw log below. I have sanitised the data by putting **:
[/details]
Nextcloud version (eg, 20.0.0):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The output of your Nextcloud log in Admin > Logging:
{“reqId”:“X6sB0hFZCBcDq-E0D25NKwAATA8”,“level”:3,“time”:“2020-11-10T21:10:43+00:00”,“remoteAddr”:“4*.8*..”,“user”:“s",“app”:“mail”,“method”:“GET”,“url”:"/index.php/apps/mail/",“message”:{“Exception”:“OCA\Mail\Exception\ServiceException”,“Message”:“IMAP error: Error connecting to mail server.”,“Code”:11,“Trace”:[{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/Service/MailManager.php",“line”:127,“function”:“sync”,“class”:“OCA\Mail\IMAP\MailboxSync”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“class”:“OC\AppFramework\ScopedPsrLogger”}]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/Controller/PageController.php",“line”:119,“function”:“getMailboxes”,“class”:“OCA\Mail\Service\MailManager”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”}]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/Http/Dispatcher.php",“line”:169,“function”:“index”,“class”:“OCA\Mail\Controller\PageController”,“type”:"->",“args”:[]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/Http/Dispatcher.php",“line”:100,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\PageController”},“index”]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/App.php",“line”:152,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\PageController”},“index”]},{“file”:"/home//public_html/checkmail.f.world/lib/private/Route/Router.php",“line”:308,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OCA\Mail\Controller\PageController”,“index”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“action”:null,"_route":“mail.page.index”}]},{“file”:"/home//public_html/checkmail.f.world/lib/base.php",“line”:1009,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/apps/mail/"]},{“file”:"/home//public_html/checkmail.f.world/index.php",“line”:37,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/home//public_html/checkmail.f.world/apps/mail/lib/IMAP/MailboxSync.php",“Line”:106,“Previous”:{“Exception”:“Horde_Imap_Client_Exception”,“Message”:“Error connecting to mail server.”,“Code”:11,“Trace”:[{“file”:"/home//public_html/checkmail.f.world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php",“line”:375,“function”:"_connect",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:[]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:838,“function”:"_login",“class”:“Horde_Imap_Client_Socket”,“type”:"->",“args”:["** sensitive parameters replaced "]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php",“line”:1389,“function”:“login”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:["** sensitive parameters replaced "]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/IMAP/FolderMapper.php",“line”:60,“function”:“listMailboxes”,“class”:“Horde_Imap_Client_Base”,“type”:"->",“args”:["*",5,{“delimiter”:true,“attributes”:true,“special_use”:true}]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/IMAP/MailboxSync.php",“line”:103,“function”:“getFolders”,“class”:“OCA\Mail\IMAP\FolderMapper”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“cacheFields”:{“1”:“HICstruct”,“8”:“HIChdrs”,“9”:“HICenv”,“10”:“HICflags”,“11”:“HICdate”,“12”:“HICsize”},“changed”:true,“statuscache”:true,“class”:“Horde_Imap_Client_Socket”}]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/Service/MailManager.php",“line”:127,“function”:“sync”,“class”:“OCA\Mail\IMAP\MailboxSync”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”},{“class”:“OC\AppFramework\ScopedPsrLogger”}]},{“file”:"/home//public_html/checkmail.f.world/apps/mail/lib/Controller/PageController.php",“line”:119,“function”:“getMailboxes”,“class”:“OCA\Mail\Service\MailManager”,“type”:"->",“args”:[{“class”:“OCA\Mail\Account”}]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/Http/Dispatcher.php",“line”:169,“function”:“index”,“class”:“OCA\Mail\Controller\PageController”,“type”:"->",“args”:[]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/Http/Dispatcher.php",“line”:100,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\PageController”},“index”]},{“file”:"/home//public_html/checkmail.f.world/lib/private/AppFramework/App.php",“line”:152,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OCA\Mail\Controller\PageController”},“index”]},{“file”:"/home//public_html/checkmail.f.world/lib/private/Route/Router.php",“line”:308,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OCA\Mail\Controller\PageController”,“index”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“action”:null,"_route":“mail.page.index”}]},{“file”:"/home//public_html/checkmail.f.world/lib/base.php",“line”:1009,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/apps/mail/"]},{“file”:"/home//public_html/checkmail.f.world/index.php",“line”:37,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/home/*/public_html/checkmail.f.world/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php”,“Line”:605},“CustomMessage”:“Could not load account mailboxes: IMAP error: Error connecting to mail server.”},“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36”,“version”:“20.0.0.9”,“id”:“5fab035498532”}