Issue installing Collabora following official guide

MikeLupe · October 4, 2016, 9:32am

Hi Mejo,

thanks for the suggestion. I already had escaped even in the form of -e “domain=www\.domain\.tld” and your hint made me think it was maybe too much, so I removed the “” escaping. But unfortunately still no go 1.1.6 app used.

I hope we’ll find a solution.

regards

mejo · October 4, 2016, 10:00am

Hi Mike, your escaping in the domain name were right. I didn’t check the result of my post, apparently backslashes need to be escaped when writing here Fixed my reply now.

Where exactly do you get your ‘unexpected connection error’? Is it a log from dockerized Collabora Online or do you see it in the Nextcloud webinterface? Did you check the Collabora logs? You can do so by running docker logs -f <container-id>. If the Nextcloud Richtdocuments App connects to your Collabora Online instance at all, you’ll see corresponding logs there. If no logs appear while trying to connect, then Nextcloud doesn’t access Collabora Online at all.

MikeLupe · October 4, 2016, 10:21am

Yeah @mejo , I know, I saw the missing escaping in my preview

I checked the logs again, and I again realize there must be something wrong with my Proxy settings for WS.

Log entries:
wsd-00024-04 00:00:52.801183 [ client_ws_0001 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.

wsd-00024-04 00:00:52.801237 [ client_ws_0001 ] Thread finished.

I really don’t know what I’m doing - I’m looking at my apache virtual host (NameVirtualHost) configuration for office.domain.tld:443 and intuitively don’t understand a single thing about those ProxyPass rules. Ports are correct, SSL Cert Let’s encryp activated etc.

Anyway - did you manage to solve the problem on your side?

edit: “Connection error try again” comes in the webui

mejo · October 4, 2016, 10:55am

Hi @MikeLupe, I’m still stuck with the issue described in comment comment #177. But at least it seems like I got further than you so far My VirtualHost configuration is basically the one from the official documentation. I have Nextcloud at vhost-name.example.org and Collabora Online at office.vhost-name.example.org. Maybe you should describe your setup and VirtualHost configuration somewhere in detail (e.g. in a pastebin) in order to make it more comprehensible. I then could compare it to my setup and tell you about the differences.

MikeLupe · October 4, 2016, 11:15am

@mejo I didn’t place the SSLCipherSuite in the .conf file, so maybe (almost for sure) there lies the problem.

Anyway, I got another problem now with my apache, so I’ll try to do some investigation. I hope to soon be able to catch up with you

mejo · October 4, 2016, 11:24am

@MikeLupe why don’t you use the LetsEncrypt include file in your VirtualHost config? Like here:

<VirtualHost *:443>
        [...]
        # Include letsencrypt SSL configuration defaults
        Include /etc/letsencrypt/options-ssl-apache.conf

        #   SSL Engine Switch:
        SSLEngine on
        SSLCertificateFile    /etc/letsencrypt/live/office.test-vm.example.org/fullchain.pem
        SSLCertificateKeyFile /etc/letsencrypt/live/office.test-vm.example.org/privkey.pem
</VirtualHost>

MikeLupe · October 4, 2016, 11:52am

Great idea @mejo , thanks! One can see I’m not that used to apache config…

Still same error. Not yet there, but getting closer (I guess)

fabian · October 4, 2016, 12:14pm

@MikeLupe
make sure to enable the ws proxy module for the apache.
eg
a2enmod proxy_wstunnel

MikeLupe · October 4, 2016, 12:15pm

@fabian thanks, it already is enabled.

dagnotland · October 4, 2016, 1:30pm

also make sure you haven’t restricted the app to any groups, as soon as you do it fails…

it works on new documents for me now, but when opening existing documents I get no error, it just gets stuck on connecting…

MikeLupe · October 4, 2016, 1:40pm

@dagnotland I haven’t restricted the app for my user, thanks for the hint.

The funny thing is: When I create a new document, I get the error message in English: “We are sorry, this is an unexpected connection error. Please try again.”

When trying to open a document, it’s in German: “Ein unerwarteter Verbindungsfehler ist aufgetreten. Bitte versuchen Sie es erneut.”

That’s quite cool, isn’t it?

dagnotland · October 4, 2016, 1:42pm

@bottom of page on left side it says, viewing or view.

try to click that area/box when it’s loading and see if it helps.

MikeLupe · October 4, 2016, 1:45pm

Same error message. As I open a document it’s in German

edit: btw it’s bottom right side “Ansicht”, that’s what you meant, didn’t you?

dagnotland · October 4, 2016, 2:07pm

it’s on the left side of the up and down arrow on the bottom right of the document when you try to open it and it starts to load, and if I wait too long to click it the error message appears.

this works for me, it’s like it fails to view the file, but if I lock the file with that button it starts loading the document.

fyi: I use nginx, and I set https://collabora-domain.com (without port, but pointed to my collabora url in https)in the connector app.

MikeLupe · October 4, 2016, 5:23pm

Thanks for dubbing on that one - no, unfortunately same error.

Ccandreva · October 6, 2016, 3:53pm

I’m having the same error on a Red Hat Enterprise Linux 7 server, with docker installed from main docker repo.

wsd-00022-02 00:15:39.237302 [ client_ws_0004 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.

SELinux is off. No errors on the symlink lines. Nothing that says where the problem is that I can tell.

Generating RSA private key, 2048 bit long modulus
.................+++
...............................................+++
e is 65537 (0x10001)
Generating RSA private key, 2048 bit long modulus
................................................................+++
..........................................................+++
e is 65537 (0x10001)
Signature ok
subject=/C=DE/ST=BW/L=Stuttgart/O=Dummy Authority/CN=localhost
Getting CA Private Key
wsd-00022-00 00:00:00.000720 [ loolwsd ] Initializing wsd
wsd-00022-00 00:00:00.000847 [ loolwsd ] Log level is [8].
wsd-00022-00 00:00:00.002100 [ loolwsd ] SSL support: SSL is enabled.
wsd-00022-00 00:00:00.002239 [ loolwsd ] Launch this in your browser:
wsd-00022-00 00:00:00.002295 [ loolwsd ]     https://localhost:9980/loleaflet/1.8.3/loleaflet.html?file_path=file:///usr/bin/test/data/hello-world.odt
wsd-00022-00 00:00:00.002338 [ loolwsd ] Open Documents Limit: 10
wsd-00022-00 00:00:00.002368 [ loolwsd ] Client Connections Limit: 20
wsd-00022-00 00:00:00.002434 [ loolwsd ] Adding trusted WOPI host: [collabora.foo.com|nextcloud.foo.com].
wsd-00022-00 00:00:00.002476 [ loolwsd ] Adding trusted WOPI host: [10\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}].
wsd-00022-00 00:00:00.002510 [ loolwsd ] Adding trusted WOPI host: [172\.1[6789]\.[0-9]{1,3}\.[0-9]{1,3}].
wsd-00022-00 00:00:00.002544 [ loolwsd ] Adding trusted WOPI host: [172\.2[0-9]\.[0-9]{1,3}\.[0-9]{1,3}].
wsd-00022-00 00:00:00.002577 [ loolwsd ] Adding trusted WOPI host: [172\.3[01]\.[0-9]{1,3}\.[0-9]{1,3}].
wsd-00022-00 00:00:00.002610 [ loolwsd ] Adding trusted WOPI host: [192\.168\.[0-9]{1,3}\.[0-9]{1,3}].
wsd-00022-00 00:00:00.002642 [ loolwsd ] Adding blocked WOPI host: [192\.168\.1\.1].
loolwsd 1.8.3 - 1.8.3
wsd-00022-00 00:00:00.002871 [ loolwsd ] SSL Cert file: /etc/loolwsd/cert.pem
wsd-00022-00 00:00:00.002907 [ loolwsd ] SSL Key file: /etc/loolwsd/key.pem
wsd-00022-00 00:00:00.003008 [ loolwsd ] SSL CA file: /etc/loolwsd/ca-chain.cert.pem
wsd-00022-00 00:00:00.015202 [ loolwsd ] FileServerRoot: /usr/share/loolwsd
wsd-00022-00 00:00:00.015705 [ loolwsd ] mkfifo(/opt/lool/child-roots/pipe/loolwsdfifo)
wsd-00022-00 00:00:00.015818 [ loolwsd ] File server ctor.
wsd-00022-00 00:00:00.017161 [ loolwsd ] Starting master server listening on 9980
wsd-00022-00 00:00:00.017324 [ loolwsd ] Starting prisoner server listening on 9981
wsd-00022-00 00:00:00.017495 [ loolwsd ] Launching forkit process: /usr/bin/loolforkit --losubpath=lo --systemplate=/opt/lool/systemplate --lotemplate=/opt/collaboraoffice5.1 --childroot=/opt/lool/child-roots/ --clientport=9980 --version
frk-00031-00 00:00:00.001047 [ loolforkit ] Initializing frk
frk-00031-00 00:00:00.001164 [ loolforkit ] Log level is [8].
loolforkit 1.8.3 - 1.8.3
frk-00031-00 00:00:00.001270 [ loolforkit ] Note: LD_BIND_NOW is not set.
frk-00031-00 00:00:00.001294 [ loolforkit ] Note: LOK_VIEW_CALLBACK is not set.
frk-00031-00 00:00:00.001411 [ loolforkit ] open(/opt/lool/child-roots/pipe/loolwsdfifo, RDONLY) = 4
wsd-00022-00 00:00:00.092988 [ loolwsd ] open(/opt/lool/child-roots/pipe/loolwsdfifo, WRONLY) = 6
wsd-00022-00 00:00:00.093105 [ loolwsd ] AdminModel ctor.
wsd-00022-00 00:00:00.093327 [ loolwsd ] Admin ctor.
wsd-00022-00 00:00:00.093369 [ loolwsd ] Memory stat ctor
wsd-00022-00 00:00:00.093459 [ loolwsd ] Cpu stat ctor
frk-00031-00 00:00:03.975801 [ loolforkit ] Preinit stage OK.
frk-00031-00 00:00:03.975943 [ loolforkit ] Forking a loolkit process.
frk-00031-00 00:00:03.979168 [ loolforkit ] Forked kit [35].
frk-00031-00 00:00:03.979269 [ loolforkit ] ForKit process is ready.
kit-00035-00 00:00:03.979789 [ loolforkit ] Initializing kit
kit-00035-00 00:00:03.979916 [ loolforkit ] Log level is [8].
kit-00035-00 00:00:03.980085 [ loolkit ] Process started.
kit-00035-00 00:00:03.980288 [ loolkit ] Jail path: /opt/lool/child-roots/35/
kit-00035-00 00:00:03.987024 [ loolkit ] symlink("../lo","/opt/lool/child-roots/35/opt/collaboraoffice5.1")
wsd-00022-00 00:00:04.094386 [ loolwsd ] MasterToForKit: spawn 1
wsd-00022-00 00:00:04.096824 [ loolwsd ] Writing to pipe. Data: [spawn 1].
frk-00031-00 00:00:04.005924 [ loolforkit ] readFIFO for pipe: wsd_pipe_rd returned: 8
frk-00031-00 00:00:04.006011 [ loolforkit ] Read line from pipe: wsd_pipe_rd, line: [spawn 1], data: [].
frk-00031-00 00:00:04.006039 [ loolforkit ] ForKit command: [spawn 1].
frk-00031-00 00:00:04.007825 [ loolforkit ] Spawning 1 child per request.
frk-00031-00 00:00:04.007898 [ loolforkit ] Creating 1 new child.
frk-00031-00 00:00:04.007924 [ loolforkit ] Forking a loolkit process.
frk-00031-00 00:00:04.012164 [ loolforkit ] Forked kit [36].
kit-00036-00 00:00:04.013044 [ loolforkit ] Initializing kit
kit-00036-00 00:00:04.013158 [ loolforkit ] Log level is [8].
kit-00036-00 00:00:04.013292 [ loolkit ] Process started.
kit-00036-00 00:00:04.013462 [ loolkit ] Jail path: /opt/lool/child-roots/36/
kit-00036-00 00:00:04.013838 [ loolkit ] symlink("../lo","/opt/lool/child-roots/36/opt/collaboraoffice5.1")
kit-00035-00 00:00:04.255728 [ loolkit ] skip redundant paths program/wizards
kit-00035-00 00:00:04.256252 [ loolkit ] skip redundant paths share/Scripts
kit-00036-00 00:00:04.257419 [ loolkit ] skip redundant paths program/wizards
kit-00036-00 00:00:04.257836 [ loolkit ] skip redundant paths share/Scripts
kit-00035-00 00:00:04.263405 [ loolkit ] skip redundant paths share/basic
kit-00036-00 00:00:04.265251 [ loolkit ] skip redundant paths share/basic
kit-00035-00 00:00:04.415800 [ loolkit ] skip redundant paths share/config/wizard
kit-00036-00 00:00:04.416588 [ loolkit ] skip redundant paths share/config/wizard
kit-00036-00 00:00:04.713574 [ loolkit ] skip redundant paths share/gallery
kit-00036-00 00:00:04.726747 [ loolkit ] skip redundant paths share/template
kit-00035-00 00:00:04.735235 [ loolkit ] skip redundant paths share/gallery
kit-00035-00 00:00:04.740385 [ loolkit ] skip redundant paths share/template
kit-00036-00 00:00:04.848305 [ loolkit ] Initialized jail files.
kit-00036-00 00:00:04.848550 [ loolkit ] chroot("/opt/lool/child-roots/36/")
kit-00036-00 00:00:04.850249 [ loolkit ] Capabilities first: = cap_fowner,cap_sys_chroot,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850318 [ loolkit ] Capabilities now: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850356 [ loolkit ] Capabilities first: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850390 [ loolkit ] Capabilities now: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850423 [ loolkit ] Capabilities first: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850454 [ loolkit ] Capabilities now: = cap_chown,cap_dac_override,cap_fowner,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00036-00 00:00:04.850474 [ loolkit ] Initialized jail nodes, dropped caps.
kit-00035-00 00:00:04.874697 [ loolkit ] Initialized jail files.
kit-00035-00 00:00:04.875042 [ loolkit ] chroot("/opt/lool/child-roots/35/")
kit-00035-00 00:00:04.875172 [ loolkit ] Capabilities first: = cap_fowner,cap_sys_chroot,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875242 [ loolkit ] Capabilities now: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875277 [ loolkit ] Capabilities first: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875311 [ loolkit ] Capabilities now: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875343 [ loolkit ] Capabilities first: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875374 [ loolkit ] Capabilities now: = cap_chown,cap_dac_override,cap_fowner,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-00035-00 00:00:04.875395 [ loolkit ] Initialized jail nodes, dropped caps.
wsd-00022-10 00:00:05.199114 [ loolwsd ] Total memory used: 111068
kit-00036-00 00:00:06.176752 [ loolkit ] Process is ready.
wsd-00022-02 00:00:06.272672 [ prsnr_req_hdl ] Request from 127.0.0.1:55748: GET /loolws/newchild?pid=36 HTTP/1.0 / Connection: Upgrade / Upgrade: websocket / Sec-WebSocket-Version: 13 / Sec-WebSocket-Key: JyfeEF5RvwvLNP4I0JoaDw== / Host: 127.0.0.1:9981
wsd-00022-02 00:00:06.272764 [ prison_ws ] Child connection with URI [/loolws/newchild?pid=36].
wsd-00022-02 00:00:06.272871 [ prison_ws ] New child [36].
kit-00036-00 00:00:06.182449 [ loolkit ] SocketProcessor starting.
wsd-00022-02 00:00:06.279916 [ prison_ws ] ChildProcess ctor [36].
wsd-00022-02 00:00:06.279992 [ prison_ws ] Have 1 child.
wsd-00022-00 00:00:06.281972 [ prison_ws ] SocketProcessor starting.
kit-00035-00 00:00:06.199733 [ loolkit ] Process is ready.
wsd-00022-02 00:00:06.292764 [ prsnr_req_hdl ] Request from 127.0.0.1:55750: GET /loolws/newchild?pid=35&version=%7B%20%22ProductName%22:%20%22Collabora%20Office%22,%20%22ProductVersion%22:%20%225.1%22,%20%22ProductExtension%22:%20%22.10.5%22,%20%22BuildId%22:%20%22455b38e175b6a617f60107c79dcfb50ad7f1c1ce%22%20%7D HTTP/1.0 / Connection: Upgrade / Upgrade: websocket / Sec-WebSocket-Version: 13 / Sec-WebSocket-Key: JyfeEF5RvwvLNP4I0JoaDw== / Host: 127.0.0.1:9981
wsd-00022-02 00:00:06.292875 [ prison_ws ] Child connection with URI [/loolws/newchild?pid=35&version=%7B%20%22ProductName%22:%20%22Collabora%20Office%22,%20%22ProductVersion%22:%20%225.1%22,%20%22ProductExtension%22:%20%22.10.5%22,%20%22BuildId%22:%20%22455b38e175b6a617f60107c79dcfb50ad7f1c1ce%22%20%7D].
wsd-00022-02 00:00:06.292938 [ prison_ws ] New child [35].
wsd-00022-02 00:00:06.293193 [ prison_ws ] ChildProcess ctor [35].
wsd-00022-02 00:00:06.293236 [ prison_ws ] Have 2 children.
wsd-00022-00 00:00:06.293297 [ prison_ws ] SocketProcessor starting.
kit-00035-00 00:00:06.202371 [ loolkit ] SocketProcessor starting.
wsd-00022-10 00:00:10.203557 [ loolwsd ] Total memory used: 111080
wsd-00022-10 00:00:20.224441 [ loolwsd ] Total memory used: 111308
wsd-00022-10 00:00:30.247239 [ loolwsd ] Total memory used: 111524
wsd-00022-10 00:00:55.307606 [ loolwsd ] Total memory used: 111588
wsd-00022-10 00:01:55.449540 [ loolwsd ] Total memory used: 111592
wsd-00022-10 00:02:15.493758 [ loolwsd ] Total memory used: 111612
wsd-00022-10 00:02:40.549186 [ loolwsd ] Total memory used: 111616
wsd-00022-10 00:03:50.702262 [ loolwsd ] Total memory used: 111620
wsd-00022-02 00:08:13.495640 [ client_req_hdl ] Request from 172.17.0.1:43276: POST /loleaflet/1.8.3/loleaflet.html?WOPISrc=http%3A%2F%2Fnextcloud.foo.com%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F39733&title=Replacement%20project%20Expenses.xlsx&lang=en&closebutton=1&revisionhistory=1 HTTP/1.1 / Host: collabora.foo.com / User-Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0 / Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 / Accept-Language: en-US,en;q=0.5 / Accept-Encoding: gzip, deflate, br / Cookie: __utma=246238338.145617497.1462292449.1462292449.1474487976.2; __utmz=246238338.1474487976.2.2.utmcsr=cww.foo.com|utmccn=(referral)|utmcmd=referral|utmcct=/cww/index.php; _ga=GA1.2.145617497.1462292449; __utmc=246238338 / Upgrade-Insecure-Requests: 1 / Content-Type: application/x-www-form-urlencoded / X-Forwarded-For: 10.16.12.58 / X-Forwarded-Host: collabora.foo.com / X-Forwarded-Server: collabora.foo.com / Connection: Keep-Alive / Content-Length: 45
wsd-00022-02 00:08:13.496111 [ client_req_hdl ] Preprocessing file: /usr/share/loolwsd//loleaflet/dist/loleaflet.html
wsd-00022-04 00:08:16.085459 [ client_req_hdl ] Request from 172.17.0.1:43280: GET /lool/ws/http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb HTTP/1.1 / Host: collabora.foo.com / User-Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0 / Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 / Accept-Language: en-US,en;q=0.5 / Accept-Encoding: gzip, deflate, br / Sec-WebSocket-Version: 13 / Origin: https://collabora.foo.com / Sec-WebSocket-Extensions: permessage-deflate / Sec-WebSocket-Key: oMQrXb8Tpn9CrxhzO/HLWg== / Cookie: __utma=246238338.145617497.1462292449.1462292449.1474487976.2; __utmz=246238338.1474487976.2.2.utmcsr=cww.foo.com|utmccn=(referral)|utmcmd=referral|utmcct=/cww/index.php; _ga=GA1.2.145617497.1462292449; __utmc=246238338 / Pragma: no-cache / Cache-Control: no-cache / X-Forwarded-For: 10.16.12.58 / X-Forwarded-Host: collabora.foo.com / X-Forwarded-Server: collabora.foo.com / Upgrade: WebSocket / Connection: Upgrade
wsd-00022-04 00:08:16.085636 [ client_ws_0001 ] Thread started.
wsd-00022-04 00:08:16.085974 [ client_ws_0001 ] Starting GET request handler for session [0001].
wsd-00022-04 00:08:16.086018 [ client_ws_0001 ] Sending to Client [statusindicator: find].
wsd-00022-04 00:08:16.086206 [ client_ws_0001 ] getNewChild: Have 2 children, forking 0
wsd-00022-04 00:08:16.086294 [ client_ws_0001 ] getNewChild: Returning new child [35].
wsd-00022-04 00:08:16.086322 [ client_ws_0001 ] New DocumentBroker for docKey [nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733].
wsd-00022-04 00:08:16.086412 [ client_ws_0001 ] DocumentBroker [http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb] created. DocKey: [nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733]
wsd-00022-04 00:08:16.086482 [ client_ws_0001 ] Validating: http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb
wsd-00022-04 00:08:16.086523 [ client_ws_0001 ] Public URI [http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb] considered WOPI.
wsd-00022-04 00:08:16.086738 [ client_ws_0001 ] Storage ctor: http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb
wsd-00022-04 00:08:16.086810 [ client_ws_0001 ] WopiStorage ctor with localStorePath: [], jailPath: [], uri: [http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb].
wsd-00022-04 00:08:16.086866 [ client_ws_0001 ] Getting info for wopi uri [http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb].
wsd-00022-04 00:08:16.093428 [ client_ws_0001 ] ~DocumentBroker [http://nextcloud.foo.com/index.php/apps/richdocuments/wopi/files/39733?access_token=TSHtwND68pfEGoeHQgIWLSuWmaJqcuBb] destroyed with 0 sessions left.
wsd-00022-04 00:08:16.093489 [ client_ws_0001 ] ~ChildProcess dtor [35].
kit-00035-00 00:08:16.002453 [ loolkit ] Connection closed.
kit-00035-00 00:08:16.002625 [ loolkit ] SocketProcessor finishing. TerminationFlag: 0, n: 2, payload size: 2, flags: 88
kit-00035-00 00:08:16.002688 [ loolkit ] SocketProcessor finished.
kit-00035-00 00:08:16.002718 [ loolkit ] Removing '/lo'
kit-00035-00 00:08:16.161347 [ loolkit ] Removing '/user/docs/'
wsd-00022-00 00:08:16.253059 [ prison_ws ] Connection closed.
wsd-00022-00 00:08:16.253158 [ prison_ws ] SocketProcessor finishing. TerminationFlag: 0, n: 0, payload size: 0, flags: 0
wsd-00022-00 00:08:16.253257 [ prison_ws ] SocketProcessor finished.
wsd-00022-04 00:08:16.253512 [ client_ws_0001 ] Closing child [35].
wsd-00022-04 00:08:16.253593 [ client_ws_0001 ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.
wsd-00022-04 00:08:16.253633 [ client_ws_0001 ] Thread finished.
wsd-00022-10 00:08:16.319079 [ loolwsd ] Total memory used: 112416
kit-00035-00 00:08:17.162048 [ loolkit ] Process finished.
frk-00031-00 00:08:17.578906 [ loolforkit ] Child 35 has exited, removing its jail '/opt/lool/child-roots/35'
wsd-00022-10 00:08:31.342703 [ loolwsd ] Total memory used: 112580
wsd-00022-10 00:09:46.506281 [ loolwsd ] Total memory used: 112608

Ccandreva · October 6, 2016, 4:05pm

Well I solved my problem at least by enabling redirect of http to https in both the Nextcloud and Collabora Office vhosts in apache. I have the editor working now. I hope this helps someone else !

faisalna · October 10, 2016, 10:10am

I tried that but still no luck

faisalna · October 10, 2016, 10:12am

Still having the same issues … Can anyone help pleaseeeeeeee

We are sorry, this is an unexpected connection error. Please try again.

Docker Logs …
kit-03453-00 01:10:28.658117 [ loolkit ] chroot("/opt/lool/child-roots/3453/")
kit-03453-00 01:10:28.658193 [ loolkit ] Capabilities first: = cap_fowner,cap_sys_chroot,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658218 [ loolkit ] Capabilities now: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658233 [ loolkit ] Capabilities first: = cap_fowner,cap_mknod+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658254 [ loolkit ] Capabilities now: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658273 [ loolkit ] Capabilities first: = cap_fowner+eip cap_chown,cap_dac_override,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658292 [ loolkit ] Capabilities now: = cap_chown,cap_dac_override,cap_fowner,cap_fsetid,cap_kill,cap_setgid,cap_setuid,cap_setpcap,cap_net_bind_service,cap_net_raw,cap_sys_chroot,cap_mknod,cap_audit_write,cap_setfcap+i
kit-03453-00 01:10:28.658305 [ loolkit ] Initialized jail nodes, dropped caps.
kit-03229-00 01:10:28.684855 [ loolkit ] Removing '/user/docs/'
wsd-00024-00 01:10:28.724749 [ prison_ws ] Connection closed.
wsd-00024-00 01:10:28.724806 [ prison_ws ] SocketProcessor finishing. TerminationFlag: 0, n: 0, payload size: 0, flags: 0
wsd-00024-00 01:10:28.724837 [ prison_ws ] SocketProcessor finished.
wsd-00024-05 01:10:28.724937 [ client_ws_000b ] Closing child [3229].
wsd-00024-05 01:10:28.725030 [ client_ws_000b ] ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied.
wsd-00024-05 01:10:28.725095 [ client_ws_000b ] Thread finished.
kit-03453-00 01:10:28.961789 [ loolkit ] Process is ready.
wsd-00024-03 01:10:29.002159 [ prsnr_req_hdl ] Request from 127.0.0.1:54372: GET /loolws/newchild?pid=3453 HTTP/1.0 / Connection: Upgrade / Upgrade: websocket / Sec-WebSocket-Version: 13 / Sec-WebSocket-Key: jafUIv4qyBuFhQ0F9oWwOg== / Host: 127.0.0.1:9981
wsd-00024-03 01:10:29.002199 [ prison_ws ] Child connection with URI [/loolws/newchild?pid=3453].
wsd-00024-03 01:10:29.002262 [ prison_ws ] New child [3453].

faisalna · October 10, 2016, 10:56am

All my configuration is correct but still getting URI errror

ClientRequestHandler::handleRequest: BadRequestException: Invalid URI or access denied