I can't rename files...(Não consigo renomear arquivos) Help me please!

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1

Hello, I have a problem that every time I try to rename a file (even being an administrator) the error occurs in the log below:
*Note: This problem started out of nowhere.

How to solve? Can someone tell me? Please!

Portuguese: Olá, estou com um problema que toda vez que tento renomear qualquer arquivo (mesmo sendo administrador) ocorre o erro do log abaixo:
*Observação: Começou este problema de um dia para o outro.

Como resolver? Alguém consegue me dizer?

Error:

OCP\Lock\LockedException: “Comercial/Atualização Dos Leads.xlsx” is locked

/var/www/nextcloud/lib/private/Files/View.php - line 803:

OC\Files\View->changeLock()

/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Node.php - line 140:

OC\Files\View->rename()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php - line 153:

OCA\DAV\Connector\Sabre\Node->setName()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 612:

Sabre\DAV\Tree->move()

/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php - line 89:

Sabre\DAV\CorePlugin->httpMove()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 472:

Sabre\DAV\Server->emit()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 253:

Sabre\DAV\Server->invokeMethod()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 321:

Sabre\DAV\Server->start()

/var/www/nextcloud/apps/dav/lib/Server.php - line 339:

Sabre\DAV\Server->exec()

/var/www/nextcloud/apps/dav/appinfo/v2/remote.php - line 35:

OCA\DAV\Server->exec()

/var/www/nextcloud/remote.php - line 166:

require_once("/var/www/ne ... p")

Causado por OCP\Lock\LockedException: “files/78b71508eb1ee481f4031f48d3363985” is locked

/var/www/nextcloud/lib/private/Files/Storage/Common.php - line 817:

OC\Lock\DBLockingProvider->changeLock()

/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 632:

OC\Files\Storage\Common->changeLock()

/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 632:

OC\Files\Storage\Wrapper\Wrapper->changeLock()

/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 632:

OC\Files\Storage\Wrapper\Wrapper->changeLock()

/var/www/nextcloud/apps/files_sharing/lib/SharedStorage.php - line 476:

OC\Files\Storage\Wrapper\Wrapper->changeLock()

/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php - line 632:

OCA\Files_Sharing\SharedStorage->changeLock()

/var/www/nextcloud/lib/private/Files/View.php - line 2006:

OC\Files\Storage\Wrapper\Wrapper->changeLock()

/var/www/nextcloud/lib/private/Files/View.php - line 803:

OC\Files\View->changeLock()

/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Node.php - line 140:

OC\Files\View->rename()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php - line 153:

OCA\DAV\Connector\Sabre\Node->setName()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 612:

Sabre\DAV\Tree->move()

/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php - line 89:

Sabre\DAV\CorePlugin->httpMove()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 472:

Sabre\DAV\Server->emit()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 253:

Sabre\DAV\Server->invokeMethod()

/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 321:

Sabre\DAV\Server->start()

/var/www/nextcloud/apps/dav/lib/Server.php - line 339:

Sabre\DAV\Server->exec()

/var/www/nextcloud/apps/dav/appinfo/v2/remote.php - line 35:

OCA\DAV\Server->exec()

/var/www/nextcloud/remote.php - line 166:

require_once("/var/www/ne ... p")
2

Hello,

Could you provide some more info?

What version of NC?
Is Redis enabled?
When did your last cronjob run ?
share your config.php ( remove sensitive parts )

HOW TO unlock files → File is locked - how to unlock

3

Definitely a right management for the folder data …

Check user:group and files access 0640 for data folder

4

Hello,

Version: Nextcloud Hub II 23.0.2

Redis is not activated, I didn’t know I needed it… I’ll research more, just install it?

I did the procedure yesterday in Mysql: DELETE FROM oc_file_locks WHERE 1

It worked! But today the problem came back… Is it because mine is in AJAX? Just switch to cron?

5

Hello,

I did the procedure yesterday in Mysql: DELETE FROM oc_file_locks WHERE 1

It worked! But today the problem came back… Is it because mine is in AJAX? Just switch to cron?

6

Cron has defintly got precedence over AJAX and useses less resources. Enabling Redis will most likely solve your issue.

7

Understood. I have activated cron and I will check how to activate Redis.

At the moment I just made an Event in Mysql that every 4 minutes activates this rule and is solving the problem.

I will check how to configure Redis, thanks!

8

Just to leave it as a record, Redis was already activated (I didn’t remember that I had already done the procedure) and putting it as cron made all users continue synchronizing directly without needing the files giving other errors. So I went back to AJAX and kept the Event inside Mysql by activating the rule I reported above every 4 minutes.

I made something that here in Brazil we call “gambiarra” lol

Thank you all…