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Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
I am having issues accessing Next Cloud Pi after installation. I get the error "{"message":"CORS requires basic auth"}" when I hit the button labeled "Next Cloud Pi". Could someone please help me fix this?
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): `replace me
Raspberry pi 2
The issue you are facing:
I am having issues accessing Next Cloud Pi after installation. I get the error “{“message”:“CORS requires basic auth”}” when I hit the button labeled “Next Cloud Pi”. Could someone please help me fix this?
Is this the first time you’ve seen this error? (Y/N): y
Steps to replicate it:
- Install Next Cloud on rpi
- Setup user name and password
- Shut the rpi off.
- Turn it back on
- Type the ip address of the website into the search bar
- Login
- Hit the Next Cloud Pi button
The output of your Nextcloud log in Admin > Logging:
The initial login screen with the several buttons at the top, among them is the "Next Cloud Pi" button.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
PASTE HERE