[Help Needed] Desktop 3.0.3 (Windows) update fails due to a number of errors

[just]

Continuing the discussion from Desktop Client 3.0.3 is here with over a dozen fixes:

Following guided steps to uninstall previous client, then install new client on Windows 8 (64-bit). A series of many errors pops up. I had to abort the process because there are so many errors. Any assistance apprecated.

Details of Client Update Log

Output folder: C:\Program Files (x86)\Nextcloud
Extract: D3Dcompiler_47.dll
Extract: Qt5RemoteObjects.dll… 100%
Extract: Qt5SerialPort.dll
Extract: QtWebEngineProcess.exe… 100%
Extract: concrt140.dll
Extract: msvcp140_1.dll
Extract: msvcp140_2.dll
Extract: msvcp140_codecvt_ids.dll
Extract: nextcloud.VisualElementsManifest.xml
Extract: nextcloud.ico
Extract: nextcloudcmd.exe
Extract: opengl32sw.dll… 100%
Extract: qt.conf
Extract: sync-exclude.lst
Extract: vccorlib140.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtGraphicalEffects
Extract: Blend.qml
Extract: BrightnessContrast.qml
Extract: ColorOverlay.qml
Extract: Colorize.qml
Extract: ConicalGradient.qml
Extract: Desaturate.qml
Extract: DirectionalBlur.qml
Extract: Displace.qml
Extract: DropShadow.qml
Extract: FastBlur.qml
Extract: GammaAdjust.qml
Extract: GaussianBlur.qml
Extract: Glow.qml
Extract: HueSaturation.qml
Extract: InnerShadow.qml
Extract: LevelAdjust.qml
Extract: LinearGradient.qml
Extract: MaskedBlur.qml
Extract: OpacityMask.qml
Extract: RadialBlur.qml
Extract: RadialGradient.qml
Extract: RectangularGlow.qml
Extract: RecursiveBlur.qml
Extract: ThresholdMask.qml
Extract: ZoomBlur.qml
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtGraphicalEffects\private
Extract: DropShadowBase.qml
Extract: DropShadowBase.qmlc
Extract: FastGlow.qml
Extract: FastGlow.qmlc
Extract: FastInnerShadow.qml
Extract: FastInnerShadow.qmlc
Extract: FastMaskedBlur.qml
Extract: FastMaskedBlur.qmlc
Extract: GaussianDirectionalBlur.qml
Extract: GaussianDirectionalBlur.qmlc
Extract: GaussianGlow.qml
Extract: GaussianGlow.qmlc
Extract: GaussianInnerShadow.qml
Extract: GaussianInnerShadow.qmlc
Extract: GaussianMaskedBlur.qml
Extract: GaussianMaskedBlur.qmlc
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQml
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQml\Models.2
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQml\RemoteObjects
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtqmlremoteobjects.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQml\StateMachine
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtqmlstatemachine.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Controls.2
Extract: AbstractButton.qml
Extract: Action.qml
Extract: ActionGroup.qml
Extract: ApplicationWindow.qml
Extract: BusyIndicator.qml
Extract: Button.qml
Extract: ButtonGroup.qml
Extract: CheckBox.qml
Extract: CheckDelegate.qml
Extract: ComboBox.qml
Extract: Container.qml
Extract: Control.qml
Extract: DelayButton.qml
Extract: Dial.qml
Extract: Dialog.qml
Extract: DialogButtonBox.qml
Extract: Drawer.qml
Extract: Frame.qml
Extract: GroupBox.qml
Extract: ItemDelegate.qml
Extract: Label.qml
Extract: Menu.qml
Extract: MenuBar.qml
Extract: MenuBarItem.qml
Extract: MenuItem.qml
Extract: MenuSeparator.qml
Extract: Page.qml
Extract: PageIndicator.qml
Extract: Pane.qml
Extract: Popup.qml
Extract: ProgressBar.qml
Extract: RadioButton.qml
Extract: RadioDelegate.qml
Extract: RangeSlider.qml
Extract: RoundButton.qml
Extract: ScrollBar.qml
Extract: ScrollIndicator.qml
Extract: ScrollView.qml
Extract: Slider.qml
Extract: SpinBox.qml
Extract: StackView.qml
Extract: SwipeDelegate.qml
Extract: SwipeView.qml
Extract: Switch.qml
Extract: SwitchDelegate.qml
Extract: TabBar.qml
Extract: TabButton.qml
Extract: TextArea.qml
Extract: TextField.qml
Extract: ToolBar.qml
Extract: ToolButton.qml
Extract: ToolSeparator.qml
Extract: ToolTip.qml
Extract: Tumbler.qml
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Controls.2\Fusion
Extract: ApplicationWindow.qml
Extract: BusyIndicator.qml
Extract: Button.qml
Extract: ButtonPanel.qml
Extract: CheckBox.qml
Extract: CheckDelegate.qml
Extract: CheckIndicator.qml
Extract: ComboBox.qml
Extract: DelayButton.qml
Extract: Dial.qml
Extract: Dialog.qml
Extract: DialogButtonBox.qml
Extract: Drawer.qml
Extract: Frame.qml
Extract: GroupBox.qml
Extract: ItemDelegate.qml
Extract: Label.qml
Extract: Menu.qml
Extract: MenuBar.qml
Extract: MenuBarItem.qml
Extract: MenuItem.qml
Extract: MenuSeparator.qml
Extract: Page.qml
Extract: PageIndicator.qml
Extract: Pane.qml
Extract: Popup.qml
Extract: ProgressBar.qml
Extract: RadioButton.qml
Extract: RadioDelegate.qml
Extract: RadioIndicator.qml
Extract: RangeSlider.qml
Extract: RoundButton.qml
Extract: ScrollBar.qml
Extract: ScrollIndicator.qml
Extract: Slider.qml
Extract: SliderGroove.qml
Extract: SliderHandle.qml
Extract: SpinBox.qml
Extract: SwipeDelegate.qml
Extract: Switch.qml
Extract: SwitchDelegate.qml
Extract: SwitchIndicator.qml
Extract: TabBar.qml
Extract: TabButton.qml
Extract: TextArea.qml
Extract: TextField.qml
Extract: ToolBar.qml
Extract: ToolButton.qml
Extract: ToolSeparator.qml
Extract: ToolTip.qml
Extract: Tumbler.qml
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtquickcontrols2fusionstyleplugin.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Controls.2\Imagine
Extract: ApplicationWindow.qml
Extract: BusyIndicator.qml
Extract: Button.qml
Extract: CheckBox.qml
Extract: CheckDelegate.qml
Extract: ComboBox.qml
Extract: DelayButton.qml
Extract: Dial.qml
Extract: Dialog.qml
Extract: DialogButtonBox.qml
Extract: Drawer.qml
Extract: Frame.qml
Extract: GroupBox.qml
Extract: ItemDelegate.qml
Extract: Label.qml
Extract: Menu.qml
Extract: MenuItem.qml
Extract: MenuSeparator.qml
Extract: Page.qml
Extract: PageIndicator.qml
Extract: Pane.qml
Extract: Popup.qml
Extract: ProgressBar.qml
Extract: RadioButton.qml
Extract: RadioDelegate.qml
Extract: RangeSlider.qml
Extract: RoundButton.qml
Extract: ScrollBar.qml
Extract: ScrollIndicator.qml
Extract: Slider.qml
Extract: SpinBox.qml
Extract: StackView.qml
Extract: SwipeDelegate.qml
Extract: SwipeView.qml
Extract: Switch.qml
Extract: SwitchDelegate.qml
Extract: TabBar.qml
Extract: TabButton.qml
Extract: TextArea.qml
Extract: TextField.qml
Extract: ToolBar.qml
Extract: ToolButton.qml
Extract: ToolSeparator.qml
Extract: ToolTip.qml
Extract: Tumbler.qml
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtquickcontrols2imaginestyleplugin.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Controls.2\Material
Extract: ApplicationWindow.qml
Extract: BoxShadow.qml
Extract: BusyIndicator.qml
Extract: Button.qml
Extract: CheckBox.qml
Extract: CheckDelegate.qml
Extract: CheckIndicator.qml
Extract: ComboBox.qml
Extract: CursorDelegate.qml
Extract: DelayButton.qml
Extract: Dial.qml
Extract: Dialog.qml
Extract: DialogButtonBox.qml
Extract: Drawer.qml
Extract: ElevationEffect.qml
Extract: Frame.qml
Extract: GroupBox.qml
Extract: ItemDelegate.qml
Extract: Label.qml
Extract: Menu.qml
Extract: MenuBar.qml
Extract: MenuBarItem.qml
Extract: MenuItem.qml
Extract: MenuSeparator.qml
Extract: Page.qml
Extract: PageIndicator.qml
Extract: Pane.qml
Extract: Popup.qml
Extract: ProgressBar.qml
Extract: RadioButton.qml
Extract: RadioDelegate.qml
Extract: RadioIndicator.qml
Extract: RangeSlider.qml
Extract: RectangularGlow.qml
Extract: RoundButton.qml
Extract: ScrollBar.qml
Extract: ScrollIndicator.qml
Extract: Slider.qml
Extract: SliderHandle.qml
Extract: SpinBox.qml
Extract: StackView.qml
Extract: SwipeDelegate.qml
Extract: SwipeView.qml
Extract: Switch.qml
Extract: SwitchDelegate.qml
Extract: SwitchIndicator.qml
Extract: TabBar.qml
Extract: TabButton.qml
Extract: TextArea.qml
Extract: TextField.qml
Extract: ToolBar.qml
Extract: ToolButton.qml
Extract: ToolSeparator.qml
Extract: ToolTip.qml
Extract: Tumbler.qml
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtquickcontrols2materialstyleplugin.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Controls.2\Universal
Extract: ApplicationWindow.qml
Extract: BusyIndicator.qml
Extract: Button.qml
Extract: CheckBox.qml
Extract: CheckDelegate.qml
Extract: CheckIndicator.qml
Extract: ComboBox.qml
Extract: DelayButton.qml
Extract: Dial.qml
Extract: Dialog.qml
Extract: DialogButtonBox.qml
Extract: Drawer.qml
Extract: Frame.qml
Extract: GroupBox.qml
Extract: ItemDelegate.qml
Extract: Label.qml
Extract: Menu.qml
Extract: MenuBar.qml
Extract: MenuBarItem.qml
Extract: MenuItem.qml
Extract: MenuSeparator.qml
Extract: Page.qml
Extract: PageIndicator.qml
Extract: Pane.qml
Extract: Popup.qml
Extract: ProgressBar.qml
Extract: RadioButton.qml
Extract: RadioDelegate.qml
Extract: RadioIndicator.qml
Extract: RangeSlider.qml
Extract: RoundButton.qml
Extract: ScrollBar.qml
Extract: ScrollIndicator.qml
Extract: Slider.qml
Extract: SpinBox.qml
Extract: StackView.qml
Extract: SwipeDelegate.qml
Extract: Switch.qml
Extract: SwitchDelegate.qml
Extract: SwitchIndicator.qml
Extract: TabBar.qml
Extract: TabButton.qml
Extract: TextArea.qml
Extract: TextField.qml
Extract: ToolBar.qml
Extract: ToolButton.qml
Extract: ToolSeparator.qml
Extract: ToolTip.qml
Extract: Tumbler.qml
Extract: plugins.qmltypes
Extract: qmldir
Extract: qtquickcontrols2universalstyleplugin.dll
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Layouts
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Templates.2
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick\Window.2
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\QtQuick.2
Extract: plugins.qmltypes
Extract: qmldir
Output folder: C:\Program Files (x86)\Nextcloud\bearer
Extract: qgenericbearer.dll
Output folder: C:\Program Files (x86)\Nextcloud\i18n
Extract: client_TW.qm
Extract: client_af.qm
Extract: client_bg.qm
Extract: client_br.qm
Extract: client_ca.qm
Extract: client_cs.qm
Extract: client_da.qm
Extract: client_de.qm
Extract: client_el.qm
Extract: client_en.qm
Extract: client_en_GB.qm
Extract: client_eo.qm
Extract: client_es.qm
Extract: client_es_AR.qm
Extract: client_es_CL.qm
Extract: client_es_CO.qm
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Extract: client_ja.qm
Extract: client_ko.qm
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Extract: client_tr.qm
Extract: client_uk.qm
Extract: client_zh_CN.qm
Extract: client_zh_TW.qm
Output folder: C:\Program Files (x86)\Nextcloud\iconengines
Output folder: C:\Program Files (x86)\Nextcloud\imageformats
Output folder: C:\Program Files (x86)\Nextcloud\nextcloud
Extract: ocsync.dll
Output folder: C:\Program Files (x86)\Nextcloud\platforminputcontexts
Extract: qtvirtualkeyboardplugin.dll
Output folder: C:\Program Files (x86)\Nextcloud\platforms
Output folder: C:\Program Files (x86)\Nextcloud\position
Extract: qtposition_positionpoll.dll
Extract: qtposition_serialnmea.dll
Extract: qtposition_winrt.dll
Output folder: C:\Program Files (x86)\Nextcloud\printsupport
Extract: windowsprintersupport.dll
Output folder: C:\Program Files (x86)\Nextcloud\qmltooling
Extract: qmldbg_debugger.dll
Extract: qmldbg_inspector.dll
Extract: qmldbg_local.dll
Extract: qmldbg_messages.dll
Extract: qmldbg_native.dll
Extract: qmldbg_nativedebugger.dll
Extract: qmldbg_preview.dll
Extract: qmldbg_profiler.dll
Extract: qmldbg_quickprofiler.dll
Extract: qmldbg_server.dll
Extract: qmldbg_tcp.dll
Output folder: C:\Program Files (x86)\Nextcloud\resources
Extract: icudtl.dat
Extract: qtwebengine_devtools_resources.pak
Extract: qtwebengine_resources.pak
Extract: qtwebengine_resources_100p.pak
Extract: qtwebengine_resources_200p.pak
Output folder: C:\Program Files (x86)\Nextcloud\scenegraph
Extract: qsgd3d12backend.dll
Output folder: C:\Program Files (x86)\Nextcloud\shellext
Extract: NCContextMenu.dll
Can’t write: C:\Program Files (x86)\Nextcloud\shellext\NCOverlays.dll

Seems the errors aren’t showing up in the log, so here are some screenshots. There are too many to post, somewhere between dozens and maybe even 100+ errors.

[kjathome]

I can confirm the errors. In addition I also got a message that there is a deinstallation script already running at the very first invocation of the installation binary.

Workaround is stopping the client running, deinstall nc and run installation binaries again.
I suppose that the cause is the running Nextcloud Client before deinstallation. Hope that the bug will we be fixed soon.

[rakekniven]

See https://github.com/nextcloud/desktop/issues/2605 as well. Should be related.

[kjathome]

But I got it without a message from Defender. So it’s similar but different.

[ila]

I am trying to install rel 3.0.3 for windows and even with a restart without launching the client at startup; I always get an error while copying NCOverlays.dll

Don’t know what todo; if I ignore the error the setup succeds, but i do not like that error. No warnings from win defender.

Any hint?

[rakekniven]

@ila

an error

Be more specific please.

[nickh]

I received the popup this morning about upgrading to 3.0.3 so I went for it and I am seeing the same sort of issue. On initial upgrade I hit the Qt5core.dll issue which happens right near the beginning.
I terminated the running instance of NC and tried again. The installer showed I was already on 3.0.3 which is wrong as the upgrade had failed.
This time I got further - about half way through, but I did not note the error - and it failed again and repeatedly failed at this point. It may have been at the NCOverlays.dll point mentioned in this thread. It looks familiar.
I then tried uninstalling through the 3.0.3 upgrade file and it failed every time saying the uninstaller was already running.
I managed to uninstall through Windows Add/Remove Programs, at which point I could install 3.0.3.

I do not have Defender running and use NOD32 as my AV.

[captainnapalm]

I am not getting a Windows Defender or SmartScreen error, but the same as @nickh.

I am getting the same error at Qt5Core.dll. If I Skip, it just continues to give me new Qt5xxxxx.dll errors. I wanted to avoid uninstalling and re-installing, but I still get the same error after Nextcloud is uninstalled.

EDIT: I’ve had to re-install 3.0.1 to get Nextcloud back up and running. Was getting the same Qt5Core.dll error with 3.0.2.

[rakekniven]

@captainnapalm

avoid uninstalling and re-installing

Why not doing this? Your user settings will remain. See previous postings in this topic.

[xtlc]

Same error here - tried:

• to manually rename those files and got the same error by windows. * deactivating NextCloud before the start of the update
• running the update as admin

Nothing helped.

[Codpiece]

I ended up uninstalling and re-installing, having the same problems overwriting shellext/NCContextMenu.dll and shellext/NCOverlays.dll (Windows 10).

One thing I noticed was that the new installation was placed in C:\Program Files\Nextcloud where the old was in C:\Program Files (x86)\Nextcloud - but the Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Nextcloud entry had not been changed accordingly, it was still pointing to C:\Program Files (x86)\Nextcloud\nextcloud.exe so you may need to check that if Nextcloud doesn’t start on reboots.

(first time poster and I have no experience with GitHub, just wanted to give you a heads up)

[rakekniven]

32-bit version will be installed in “C:\Program Files (x86)”.
64-bit version will be installed in “C:\Program Files”.

The registry entry should be removed during uninstall.

[Werner17]

I got similar error:
On first attempt (update to NC 3.0.3 - Windows 10), while not stopping the client before installation and not using an admin account, there was: “Error opening file for writing: C:\Program Files\Nextcloud\Qt5Core.dll”.
On second attempt “run as asdmin” while nc stopped, there was: “Error opening file for writing: C:\Program Files\Nectcloud\shellext\NCContextMenu.dll”.
Attempt to select “uninstall nextcloud” showed “an uninstall already in progress”.
Thus, I used following workaround:
I uninstalled from Windows menu “uninstall or install a program” (successful).
Then reinstalled (“run as admin”) successful without any problem, BUT settings were lost. Just had to re-logon (in nc sync client) and select the folders to be synced again. All fine.
Hope this helps.
Good luck!

[Vincebe]

Workaround: Kill explorer.exe in your task manager. Finish installation, then restart explorer.exe…

[gyoung]

Same issue here. Install failed for various QT Files, but software says you are up to date.
Completely uninstalled via Control Panel, installed a fresh 3.03 download and when it starts up, it says you are on 3.02 and up to date ?

Try “Restart & Update” button - uninstaller is already running message.

This is quite messy and now other users who have failed installs are getting “File cannot be downloaded due to name clash!” errors.

Very frustrating