Nextcloud version (eg, 20.0.5): 20.0.7.1
Operating system and version (eg, Ubuntu 20.04): TrueNAS-12.0-U2
PHP version (eg, 7.4): 7.4.15
The issue you are facing:
When i want to access the settings, app store pages i get 500 internal error
Is this the first time you’ve seen this error? : Y
The output of your Nextcloud log in Admin > Logging:
{“reqId”:“EWtbvARYMZHq8IHgPvBh”,“level”:3,“time”:“2021-02-19T00:26:28+00:00”,“remoteAddr”:“192.168.2.221”,“user”:“ncadmin”,“app”:“PHP”,“method”:“GET”,“url”:"/settings/apps",“message”:“Class OCA\Support\Subscription\SubscriptionAdapter contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (OCP\Support\Subscription\ISubscription::isHardUserLimitReached) at /usr/local/www/nextcloud/apps/support/lib/Subscription/SubscriptionAdapter.php#30”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.152 Safari/537.36”,“version”:“20.0.7.1”}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/usr/local/www/nextcloud/apps',
'url' => '/apps',
'writable' => true,
),
1 =>
array (
'path' => '/usr/local/www/nextcloud/apps-pkg',
'url' => '/apps-pkg',
'writable' => true,
),
),
'logfile' => '/var/log/nextcloud/nextcloud.log',
'memcache.local' => '\\OC\\Memcache\\APCu',
'passwordsalt' => '**********************************************',
'secret' => '*****************************************************',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '192.168.2.6',
),
'datadirectory' => '/usr/local/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.7.1',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_ncadmin',
'dbpassword' => '6jwhblUipwdF9+h1uBMojW9YOsBe0F',
'installed' => true,
'instanceid' => 'ocpahwsp846i',
'
The output of your Apache/nginx/system log in /var/log/____
:
2021/02/19 01:26:39 [error] 18502#102058: *174 FastCGI sent in stderr: "PHP message: PHP Fatal error: Class OCA\Support\Subscription\SubscriptionAdapter contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (OCP\Support\Subscription\ISubscription::isHardUserLimitReached) in /usr/local/www/nextcloud/apps/support/lib/Subscription/SubscriptionAdapter.php on line 30" while reading response header from upstream, client: 192.168.2.221, server: _, request: "GET /settings/user HTTP/1.1", upstream: "fastcgi://unix:/var/run/nextcloud-php-fpm.sock:", host: "192.168.2.6:8282"