Erreur interne du serveur Le serveur est incapable d'exécuter votre requête. Si cela se reproduit, veuillez envoyer les détails techniques ci-dessous à l'administrateur du serveur. Le fichier journal du serveur peut fournir plus de renseignements

[Delavictoire_Patrice]

Please can you help

{“reqId”:“WXuKQYBmMbzId0LvSv11”,“level”:3,“time”:“2020-02-11T01:22:40+00:00”,“remoteAddr”:“41.213.143.10”,“user”:“pad”,“app”:“no app in context”,“method”:“POST”,“url”:"/nextcloud/index.php/login",“message”:“Something is wrong with your openssl setup: error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E064002:configuration file routines:CONF_load:system lib, error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E064002:configuration file routines:CONF_load:system lib”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36”,“version”:“17.0.1.1”}
{“reqId”:“WXuKQYBmMbzId0LvSv11”,“level”:3,“time”:“2020-02-11T01:22:40+00:00”,“remoteAddr”:“41.213.143.10”,“user”:“pad”,“app”:“index”,“method”:“POST”,“url”:"/nextcloud/index.php/login",“message”:{“Exception”:“RuntimeException”,“Message”:“OpenSSL reported a problem”,“Code”:0,“Trace”:[{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php",“line”:74,“function”:“newToken”,“class”:“OC\Authentication\Token\PublicKeyTokenProvider”,“type”:"->",“args”:["*** sensitive parameter replaced "," sensitive parameter replaced "," sensitive parameter replaced "," sensitive parameter replaced "," sensitive parameter replaced "," sensitive parameter replaced "," sensitive parameter replaced "]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Token/Manager.php",“line”:64,“function”:“generateToken”,“class”:“OC\Authentication\Token\PublicKeyTokenProvider”,“type”:"->",“args”:[" sensitive parameters replaced "]},{“file”:"/var/www/html/nextcloud/lib/private/User/Session.php",“line”:659,“function”:“generateToken”,“class”:“OC\Authentication\Token\Manager”,“type”:"->",“args”:[" sensitive parameters replaced "]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/CreateSessionTokenCommand.php",“line”:54,“function”:“createSessionToken”,“class”:“OC\User\Session”,“type”:"->",“args”:[" sensitive parameters replaced "]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\CreateSessionTokenCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/CompleteLoginCommand.php",“line”:47,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\CompleteLoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/LoggedInCheckCommand.php",“line”:50,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\LoggedInCheckCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/EmailLoginCommand.php",“line”:58,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\EmailLoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/UidLoginCommand.php",“line”:54,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\UidLoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/UserDisabledCheckCommand.php",“line”:57,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/ALoginCommand.php",“line”:39,“function”:“process”,“class”:“OC\Authentication\Login\UserDisabledCheckCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/PreLoginHookCommand.php",“line”:52,“function”:“processNextOrFinishSuccessfully”,“class”:“OC\Authentication\Login\ALoginCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/Authentication/Login/Chain.php",“line”:108,“function”:“process”,“class”:“OC\Authentication\Login\PreLoginHookCommand”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/core/Controller/LoginController.php",“line”:298,“function”:“process”,“class”:“OC\Authentication\Login\Chain”,“type”:"->",“args”:[{“class”:“OC\Authentication\Login\LoginData”}]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:170,“function”:“tryLogin”,“class”:“OC\Core\Controller\LoginController”,“type”:"->",“args”:[" sensitive parameters replaced ***"]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:99,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OC\Core\Controller\LoginController”},“tryLogin”]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/App.php",“line”:126,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->",“args”:[{“class”:“OC\Core\Controller\LoginController”},“tryLogin”]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php",“line”:47,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::",“args”:[“OC\Core\Controller\LoginController”,“tryLogin”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{"_route":“core.login.tryLogin”}]},{“function”:"__invoke",“class”:“OC\AppFramework\Routing\RouteActionHandler”,“type”:"->",“args”:[{"_route":“core.login.tryLogin”}]},{“file”:"/var/www/html/nextcloud/lib/private/Route/Router.php",“line”:297,“function”:“call_user_func”,“args”:[{“class”:“OC\AppFramework\Routing\RouteActionHandler”},{"_route":“core.login.tryLogin”}]},{“file”:"/var/www/html/nextcloud/lib/base.php",“line”:1000,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->",“args”:["/login"]},{“file”:"/var/www/html/nextcloud/index.php",“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/var/www/html/nextcloud/lib/private/Authentication/Token/PublicKeyTokenProvider.php",“Line”:316,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36”,“version”:“17.0.1.1”}

[Nemskiller]

@Delavictoire_Patrice

Something is wrong with your openssl setup: error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E064002:configuration file

Comme il est dit dans les logs :
Problème avec OpenSSL → permission refusée.

Sur quel système d’exploitation tourne ce Nextcloud ?
Sur quel tutoriel t’es tu basé pour installer NextCloud ?

[earth]

did u make it?

[Delavictoire_Patrice]

Bonjour merci de m’avoir répondu. J’ai installé nextcloud sur un serveur openmediavault debian 9
Tout fonctionnait très bien, j’ai essayé de réinstaller openssl mais je n’arrive pas à résoudre le problème pour l’instant, une idée sur les permissions peut être ?

[Delavictoire_Patrice]

@Nemskiller

openssl setup: error:0200100D:system library:fopen:Permission denied

chmod -R 665 /etc/ssl

a résolu mon problème merci

[earth]

i tried this but got the same problem

i am using letsencrypt cert for ssl in nginx nextcloud.conf

i have installed my nextcloud on raspbian buster with nginx, php7.3, redis, mariadb

error i am getting is
[Exception]
Could not do request to updater server: error:0200100D:system library:
fopen:Permission denied

Please guide

[Delavictoire_Patrice]

Hi
Try permission on letsencrypt folder

[earth]

aleardy tried that, but couldnt get result.

[maxime_d]

I’ve got the exact same problem, and I’ve tried the two solutions provided above:

• chmod -R 665 /etc/ssl
• chmod -R 665 /etc/letsencrypt/

None of them solved the problem.
I have installed nextcloud server on Ubuntu 20.04.3 LTS through a snap distribution, following this Digital Ocean tutorial.

Logs from nextcloud.log :

{"reqId":"Hw5JtFtJpamY55Wyg6pT","level":3,"time":"2021-10-11T08:48:50+00:00","remoteAddr":"192.168.1.254","user":"maxime","app":"no app in context","method":"POST","url":"/index.php/login","message":"Something is wrong with your openssl setup: error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E078002:configuration file routines:def_load:system lib, error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E078002:configuration file routines:def_load:system lib, error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E064002:configuration file routines:CONF_load:system lib, error:0200100D:system library:fopen:Permission denied, error:2006D002:BIO routines:BIO_new_file:system lib, error:0E064002:configuration file routines:CONF_load:system lib","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36","version":"22.2.0.2"}
{"reqId":"Hw5JtFtJpamY55Wyg6pT","level":3,"time":"2021-10-11T08:48:50+00:00","remoteAddr":"192.168.1.254","user":"maxime","app":"index","method":"POST","url":"/index.php/login","message":"OpenSSL reported a problem","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36","version":"22.2.0.2","exception":{"Exception":"RuntimeException","Message":"OpenSSL reported a problem","Code":0,"Trace":[{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Token/PublicKeyTokenProvider.php","line":87,"function":"newToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Token/Manager.php","line":70,"function":"generateToken","class":"OC\\Authentication\\Token\\PublicKeyTokenProvider","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/28586/htdocs/lib/private/User/Session.php","line":690,"function":"generateToken","class":"OC\\Authentication\\Token\\Manager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/CreateSessionTokenCommand.php","line":69,"function":"createSessionToken","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\CreateSessionTokenCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/CompleteLoginCommand.php","line":48,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\CompleteLoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/LoggedInCheckCommand.php","line":60,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\LoggedInCheckCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/EmailLoginCommand.php","line":58,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\EmailLoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/UidLoginCommand.php","line":54,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\UidLoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/UserDisabledCheckCommand.php","line":58,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\UserDisabledCheckCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/PreLoginHookCommand.php","line":53,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Login/Chain.php","line":108,"function":"process","class":"OC\\Authentication\\Login\\PreLoginHookCommand","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/core/Controller/LoginController.php","line":314,"function":"process","class":"OC\\Authentication\\Login\\Chain","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"tryLogin","class":"OC\\Core\\Controller\\LoginController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/snap/nextcloud/28586/htdocs/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/AppFramework/App.php","line":156,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/lib/private/Route/Router.php","line":301,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/snap/nextcloud/28586/htdocs/lib/base.php","line":1000,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/snap/nextcloud/28586/htdocs/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/snap/nextcloud/28586/htdocs/lib/private/Authentication/Token/PublicKeyTokenProvider.php","Line":372,"CustomMessage":"--"}}

Posts related :

• Impossible to start my nextcloud - #2 by devnull
• Error after login, why

Any guide or help on what I am missing would be greatly appreciated!
Thanks

[devnull]

@maxime_d

• chmod -R 665 /etc/ssl
• chmod -R 665 /etc/letsencrypt/

That is not correct because directorys must be executable rwx (user),rwx (group),rwx (other): 755

chmod -R 775 /etc/ssl
chmod -R 775 /etc/letsencrypt

Also the user is perhaps wrong. But sorry i do not really know the correct user.

chown -R ...

Search the documentation. Perhaps the user is www-data, certbot or root.

[maxime_d]

Thanks @devnull, your solution did the trick !

@devnull

chmod -R 775 /etc/ssl
chmod -R 775 /etc/letsencrypt

The user did not seem to be wrong in my case.