it seems that the richdocuments apps can’t handle encrypted storage. Collabora is working so far. I get the surface and no connection error. But the following screen appears no matter what file i am opening:
Why shouldnt I use the encryption app? Several people are using my nextcloud storage and for most of them the fact that nobody can access the data without their poassword is very important. And for me too.
Encryption keys are stored only on the Nextcloud server, eliminating exposure of your data to third-party storage providers. The encryption app does not protect your data if your Nextcloud server is compromised, and it does not prevent Nextcloud administrators from reading user’s files. This would require client-side encryption, which this app does not provide. If your Nextcloud server is not connected to any external storage services then it is better to use other encryption tools, such as file-level or whole-disk encryption.
Note also that SSL terminates at or before Apache on the Nextcloud server, and all files will exist in an unencrypted state between the SSL connection termination and the Nextcloud code that encrypts and decrypts files. This is also potentially exploitable by anyone with administrator access to your server. Read How Nextcloud uses encryption to protect your data for more information.
I already tried this. Decrytpion with master key is not working …
So i looked a little bit inside the code of richdocuments. It seems in general that the file access is relativly easy … also with encryption. The OC\Files\View class handles this. If I am not totally wrong the encryption cant be the reason.
Ich checked this issue with the Virtuale Machine from Collabora. I updated the owncloud instance inside to nextcloud and activated the entcryption and the editor worked perfect.
With this knowledge i tried to transfer the Collabora Online Development Edition App to my nextcloud. Unfortunatly without success. There are a lot of differences in the general file handling between this app and the richdocuments app.
Does have anybody an idea how to debug the richdocuments app? Because the appearing error isn’t showing in any log file … even with debug log.
Another point I should mention is the delay wich is discribed several times. This delay doesn’t appear in the VM.
so you’re saying the app in the CODE VM is not the same as the one on github? If it isn’t it is 90% sure simply older, so a change must then have broken encryption or something… I suggest you file a bug in the app repo on github, they can then verify if it should work or not.
is there any news according to this encryption problem? By the way is it cloud problem, or app problem, or docker/libreoffice-online problem? I have the same error messages (except for delay what was solved few days ago in new docker image) as described here: