Nextcloud version: 19.0.0 (19.0.0.12)
Operating system and version: Docker (nextcloud:latest) on x86_64 QNAP QTS (proprietary - based on Busybox)
Apache or nginx version: Apache 2.4.38 (Debian)
PHP version: 7.4.7
The issue you are facing:
Cannot login to nextcloud with a valid admin user/password, despite receiving a 200 from all request/responses for login. The login page is merely reloaded. No user is able to log in.
Is this the first time you’ve seen this error?: Y
Steps to replicate it:
- No idea what caused this or how to reproduce. At this point looking for help salvaging the installation.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"cSJwjzRw8CuTDcWwku97","level":3,"time":"2020-06-27T04:12:08+00:00","remoteAddr":"10.255.0.2","user":"--","app":"index","method":"GET","url":"/apps/theming/js/theming?v=0","message":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Files/AppData/AppData.php","line":157,"function":"newFolder","class":"OC\\Files\\Node\\Folder","type":"->","args":["icons"]},{"file":"/var/www/html/lib/private/Template/IconsCacher.php","line":90,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->","args":["icons"]},{"function":"__construct","class":"OC\\Template\\IconsCacher","type":"->","args":[{"__class__":"OC\\Log"},{"__class__":"OC\\Files\\AppData\\Factory"},{"__class__":"OC\\URLGenerator"},{"__class__":"OC\\AppFramework\\Utility\\TimeFactory"}]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":84,"function":"newInstanceArgs","class":"ReflectionClass","type":"->","args":[[{"__class__":"OC\\Log"},{"__class__":"OC\\Files\\AppData\\Factory"},{"__class__":"OC\\URLGenerator"},{"__class__":"OC\\AppFramework\\Utility\\TimeFactory"}]]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":[{"name":"OC\\Template\\IconsCacher","__class__":"ReflectionClass"}]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OC\\Template\\IconsCacher"]},{"file":"/var/www/html/lib/private/ServerContainer.php","line":149,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OC\\Template\\IconsCacher",true]},{"file":"/var/www/html/lib/private/Server.php","line":1141,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OC\\Template\\IconsCacher"]},{"file":"/var/www/html/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/ServerContainer.php","line":124,"function":"offsetGet","class":"Pimple\\Container","type":"->","args":["OC\\Template\\SCSSCacher"]},{"file":"/var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":388,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OC\\Template\\SCSSCacher",true]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":71,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->","args":["OC\\Template\\SCSSCacher",true]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":[{"name":"OCA\\Theming\\Controller\\ThemingController","__class__":"ReflectionClass"}]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Theming\\Controller\\ThemingController"]},{"file":"/var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":414,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Theming\\Controller\\ThemingController"]},{"file":"/var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":385,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->","args":["OCA\\Theming\\Controller\\ThemingController"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":124,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->","args":["OCA\\Theming\\Controller\\ThemingController"]},{"file":"/var/www/html/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Theming\\Controller\\ThemingController","getJavascript",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"theming.Theming.getJavascript"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"_route":"theming.Theming.getJavascript"}]},{"file":"/var/www/html/lib/private/Route/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"theming.Theming.getJavascript"}]},{"file":"/var/www/html/lib/base.php","line":1007,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/theming/js/theming"]},{"file":"/var/www/html/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/lib/private/Files/Node/Folder.php","Line":165,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Edg/83.0.478.56","version":"19.0.0.12"}
Contents of config.php:
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'instanceid' => 'ocgcifrdrn29',
'passwordsalt' => '<redacted>',
'secret' => '<redacted>',
'trusted_domains' =>
array (
0 => '*.<redacted>.com',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '19.0.0.12',
'overwrite.cli.url' => 'https://nextcloud.<redacted>.com/',
'dbname' => 'nextcloud',
'dbhost' => 'db',
'dbport' => '',
'dbtableprefix' => '',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '<redacted>',
'installed' => true,
'mail_from_address' => '<redacted>',
'mail_smtpmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'mail_domain' => '<redacted>',
'mail_smtpsecure' => 'ssl',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.mailgun.org',
'mail_smtpport' => '465',
'mail_smtpname' => '<redacted>',
'mail_smtppassword' => '<redacted>',
'loglevel' => 0,
'maintenance' => false,
'updater.release.channel' => 'stable',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'theme' => '',
'mail_sendmailmode' => 'smtp',
'data-fingerprint' => 'a3c00f28821788328fa18764d5e05a8e',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
);
The output of your Apache/nginx/system log in /var/log/apache2:
10.255.0.2 - - [27/Jun/2020:04:25:16 +0000] "GET /csrftoken HTTP/1.1" 200 861 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Edg/83.0.478.56",
172.1.0.31 - - [27/Jun/2020:04:26:42 +0000] "GET /csrftoken HTTP/1.1" 200 804 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Edg/83.0.478.56",
172.1.0.31 - - [27/Jun/2020:04:27:39 +0000] "GET /csrftoken HTTP/1.1" 200 804 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36",
172.1.0.31 - - [27/Jun/2020:04:28:22 +0000] "GET /csrftoken HTTP/1.1" 200 805 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:77.0) Gecko/20100101 Firefox/77.0",
172.1.0.31 - - [27/Jun/2020:04:31:08 +0000] "POST /login HTTP/1.1" 200 2244 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Edg/83.0.478.56",
172.1.0.31 - - [27/Jun/2020:04:31:08 +0000] "GET /core/js/oc.js?v=2fe48813 HTTP/1.1" 200 4554 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Edg/83.0.478.56",
