Operating system and version:
Docker version 20.10.19 on Debian Bookworm
Apache or nginx version:
apache, the one present in the nextcloud:25-apache docker image
the one present in the nextcloud:25-apache docker image
The issue you are facing:
Password-based authentication on
/index.php/login takes extremely long time to authenticate any user, frequently causing a timeout in the browser, thus making the login fail.
This is not the issue of invalid credentials, because the server responds quickly about those, and a “Wrong username or password.” notification correctly appears. In case the credentials are correct, the server takes a very long time to respond. I have 3 users, out of which 2 are affected, 1 (happens to be the admin account) is not.
It is notable that the corresponding POST request, which carries the credentials, only shows up a few minutes afterwards. All the other requests are included in the log in time. I suspect this is because the php server does not reply for a long time, so the apache server waits for the status code to be included in the log entry.
Around the time of a timed out login attempt, nothing is printed either in the apache error log,
data/nextcloud.log and the Administration > Logging view. (This is a docker install, so where applicable, I checked the output of the
docker logs command and the files themselves as well.)
Edit: I have also tried disabling all non-default apps, but I’m still facing this issue.
Is this the first time you’ve seen this error? : Y (based on user reports, this issue may have been consisting for several Nextcloud versions.)
Steps to replicate it:
I cannot replicate this issue reliably.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):