Appstore down? Unable to access apps.nextcloud.com

frank_bxl · January 30, 2021, 4:31pm

It’s up and running again!

tman · January 30, 2021, 4:40pm

I can confirm it’s back up. Thanks NC Devs!

das1996 · January 30, 2021, 10:13pm

Down again here. Was working earlier this morning… More updates?

rollanders · January 31, 2021, 5:46am

Still not working

Chris_Nicholaidis · January 31, 2021, 6:29am

As of 0630 UK time it’s still down

efftee · January 31, 2021, 10:10am

Hi all,
Is it safe to perform a Nextcloud upgrade (i.e. 20.0.5 to 20.0.6) while the appstore is down ?

bb77 · January 31, 2021, 10:14am

I would wait. Usually it also tries to update the apps during an upgrade. You could probably work arrount this, if you do the upgrade in the command line. But it’s not worth the hassle imho.

Githopp192 · January 31, 2021, 11:12am

Wait ! Nextcloud needs the AppStore to perform a succesful upgrade !

qballjos · January 31, 2021, 11:30am

is there a service status page we can check to see if all is good again?

florinstef · January 31, 2021, 12:39pm

Still down 14:40 EET
does anybody know the reason?

John_Edwards · January 31, 2021, 12:46pm

I thought I was doing something wrong with my upgrade, turns out the store is broken. Wasted 2h yesterday and another restore…
wait and watch, appreciate the efforts of the dev team

hannes_b · January 31, 2021, 1:11pm

Still down here too.
I would like to know whats the Problem, as it happens very regularly in the last weeks and starts to get really annoying.
Is it only capacity reasons?

jstrobl · January 31, 2021, 1:16pm

Server für den Appstore sind sporadisch mal immer wieder down in den letzten Tagen. Mich würde auch mal interessieren warum?
Ich hab deswegen zweimal das System neu aufgesetzt, bis ich es auf den Appstore schließen konnte. Gestern beim letztmaligen wieder aufsetzen war der Appstore zur Verfügung. Stand jetzt, 14:16 Uhr ist er noch Down.

aeroportone · January 31, 2021, 2:28pm

strange is that ping to the domain is working:
ping apps.nextcloud.com
PING apps.nextcloud.com (176.9.217.53): 56 data bytes
64 bytes from 176.9.217.53: icmp_seq=0 ttl=53 time=36.189 ms
64 bytes from 176.9.217.53: icmp_seq=1 ttl=53 time=21.391 ms
64 bytes from 176.9.217.53: icmp_seq=2 ttl=53 time=115.489 ms
64 bytes from 176.9.217.53: icmp_seq=3 ttl=53 time=25.015 ms

fabi1 · January 31, 2021, 2:31pm

it usually happens that server can answer to ping, but the web application that serves the actual website can have problems to answer to your requests.

das1996 · January 31, 2021, 6:17pm

Back up right now… 12:17 CST (gmt +0600). I’m betting it will be down again sometime today

dev0 · February 1, 2021, 8:24am

Hi, the app store is working but the update server itself seems to be down?

wget https://download.nextcloud.com/server/releases/nextcloud-20.0.6.zip
--2021-02-01 09:27:06--  https://download.nextcloud.com/server/releases/nextcloud-20.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181, 2a01:4f9:2a:3119::181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... failed: Connection timed out.
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... failed: Network is unreachable.

Nitaro · February 2, 2021, 9:14am

Same here, cant update.
Failed to connect to updates.nextcloud.com

edejin · February 4, 2021, 8:30am

Any official comments about this situation from Nextcloud Team?

ST_Berlin · February 4, 2021, 3:08pm

Seems to be still down.