Access on local file from the nexcloud apps

iva.horn · March 26, 2026, 10:33am

Can you please check in your settings whether there is an error reported about the missing authorization for your synchronization folders? If you are using classic synchronization folders and updated to version 33.0.0, then you have to grant access to those folders again. It should resolve your problem. This is due to the recent introduction of the app sandbox on macOS. Thus the reauthorization is inevitable and we cannot work around that.

We have a GitHub issue about this topic already which aims to approve the user experience and clarity of this process significantly with the next maintenance release:

github.com/nextcloud/desktop

[Bug]: re-authorizing of sync folders required ("Some files could not be synced")

offen 07:16PM - 24 Mar 26 UTC

jameskimmel

1. to develop bug os:

macOS

### ⚠️ Before submitting, please verify the following: ⚠️ - [x] This is a **bug…**, not a question or a configuration issue. - [x] This issue is **not** already reported on Github (I've searched it). - [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions. - [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/) ### Bug description Updating to version 33.0.0, there is a folder sync bug that affects everything. <img width="630" height="262" alt="Image" src="https://github.com/user-attachments/assets/2c4c58c1-487b-4318-8afe-af02c86f8c4f" /> clicking on "sync now" does nothing. Going into the settings, we can see this: <img width="1042" height="801" alt="Image" src="https://github.com/user-attachments/assets/0222c64c-1b07-4d84-ab06-cd10cbac75ab" /> after pressing the text "Hier klicken" and selecting the same folder as before, the issue disapears. I had this bug today on two different macOS 26.3.1 clients. ### Steps to reproduce 1. Update to 33.0.0 ### Expected behavior The bug not to happen ### Operating system macOS ### Which version of the operating system you are running. 26.3.1. ### Package Official macOS 12+ universal pkg ### Nextcloud Server version 33.0.0 ### Nextcloud Desktop Client version 33.0.0 ### Is this bug present after an update or on a fresh install? Updated from a minor version (ex. 3.16.1 to 3.16.2) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### Are you using an external user-backend? - [x] Default internal user-backend - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Nextcloud Server logs ```shell 2026-03-24 19:59:20:900 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:751 ]: ################## "Nextcloud" locale: "de_CH" ui_lang: QVariant(Invalid) version: "33.0.0" os: "macOS Tahoe (26.3.1)" 2026-03-24 19:59:20:900 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:756 ]: Arguments: QList("/Applications/Nextcloud.app/Contents/MacOS/Nextcloud") 2026-03-24 19:59:20:901 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:1037 ]: System UI languages are: QList("de-Latn-CH", "de-CH", "de-Latn", "de", "it-Latn-CH", "it-CH", "it-Latn", "it") 2026-03-24 19:59:20:902 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:1054 ]: selected application language: "de_Latn_CH" 2026-03-24 19:59:20:902 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:1061 ]: Using "de_Latn_CH" translation 2026-03-24 19:59:20:903 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:174 ]: Checking for accounts versions. 2026-03-24 19:59:20:903 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:175 ]: Config accounts version: 13 2026-03-24 19:59:20:903 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:176 ]: Max accounts Version is set to: 13 2026-03-24 19:59:20:903 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:20:903 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:20:903 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:20:903 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:140 ]: Version changed. Removing updater settings from config. 2026-03-24 19:59:20:904 [ info nextcloud.sync.utility /Volumes/builds/38071/macos-38071/src/common/utility_mac.mm:99 ]: Writing plist file "/Users/username/Library/Containers/com.nextcloud.desktopclient/Data/Library/LaunchAgents/com.nextcloud.desktopclient.plist" 2026-03-24 19:59:20:925 [ info nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:378 ]: VFS suffix plugin is available 2026-03-24 19:59:20:926 [ info nextcloud.gui.socketapi /Volumes/builds/38071/macos-38071/src/gui/socketapi/socketapi.cpp:293 ]: Listen started. 2026-03-24 19:59:20:926 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:73 ]: setting remote poll timer interval to 30000 msec 2026-03-24 19:59:20:926 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:174 ]: Checking for accounts versions. 2026-03-24 19:59:20:926 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:175 ]: Config accounts version: 13 2026-03-24 19:59:20:926 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:176 ]: Max accounts Version is set to: 13 2026-03-24 19:59:21:163 [ info nextcloud.gui.macos.fileprovider.socketserver /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersocketserver.cpp:44 ]: File provider socket server started, listening "/Users/username/Library/Group Containers/NKUJUXUJ3B.com.nextcloud.desktopclient/fps" 2026-03-24 19:59:21:163 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:645 ]: Account for QUrl("https://cloud.mydomain.com") using auth type "webflow" 2026-03-24 19:59:21:163 [ info nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:122 ]: Get QNAM 2026-03-24 19:59:21:163 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:719 ]: Restored: 0 unknown certs. 2026-03-24 19:59:21:164 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:554 ]: Account is using global settings: 0 2026-03-24 19:59:21:164 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:192 ]: Setup folders from settings file 2026-03-24 19:59:21:164 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:21:164 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:21:164 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:469 ]: FolderDefinition::maxSettingsVersion: 13 2026-03-24 19:59:21:165 [ info nextcloud.sync.configfile /Volumes/builds/38071/macos-38071/src/libsync/configfile.cpp:1300 ]: Adding user defined ignore list to csync: "/Users/username/Library/Containers/com.nextcloud.desktopclient/Data/Library/Preferences/Nextcloud/sync-exclude.lst" 2026-03-24 19:59:21:165 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:1464 ]: Adding folder to Folder Map OCC::Folder(0x996cca000) "1" 2026-03-24 19:59:21:166 [ warning nextcloud.gui.folderwatcher /Volumes/builds/38071/macos-38071/src/gui/folderwatcher.cpp:118 ]: Failed to create test file: "/Users/username/Nextcloud/.nextcloudpermissions.log" 2026-03-24 19:59:21:166 [ warning nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:543 ]: Account(s) setup result: OCC::AccountManager::AccountsRestoreSuccess 2026-03-24 19:59:21:166 [ warning nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:544 ]: 1 folder(s) migrated 2026-03-24 19:59:21:166 [ warning nextcloud.gui.application /Volumes/builds/38071/macos-38071/src/gui/application.cpp:545 ]: 1 account(s) migrated: "- username username" 2026-03-24 19:59:21:169 [ debug nextcloud.gui.macsystrayusernotifications /Volumes/builds/38071/macos-38071/src/gui/systray_mac_usernotifications.mm:178 ] [ OCC::checkNotificationAuth ]: Authorization for notifications has been granted, can display notifications. 2026-03-24 19:59:21:187 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:162 ]: Starting migration to app sandbox... 2026-03-24 19:59:21:187 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:163 ]: Removing file provider domain to account mappings from configuration file... 2026-03-24 19:59:21:187 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:167 ]: Removing all existing file provider domains... 2026-03-24 19:59:21:187 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:315 ]: Removing and wiping all domains... 2026-03-24 19:59:21:187 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:101 ]: Getting all existing domains... 2026-03-24 19:59:21:188 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:121 ]: Found no existing domains. 2026-03-24 19:59:21:188 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:322 ]: Completed wipe of all domains. 2026-03-24 19:59:21:188 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:171 ]: Migrating user defaults... 2026-03-24 19:59:21:188 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:186 ]: Skipping file provider disabled account "username@cloud.mydomain.com" 2026-03-24 19:59:21:189 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:200 ]: App sandbox migration completed. 2026-03-24 19:59:21:189 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:253 ]: Removing orphaned domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:101 ]: Getting all existing domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:121 ]: Found no existing domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:286 ]: Finished removing orphaned domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:205 ]: Restoring missing domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:101 ]: Getting all existing domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:121 ]: Found no existing domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.mac.fileprovider.settingscontroller /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovidersettingscontroller_mac.mm:248 ]: Finished restoring missing domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:300 ]: Attempt to reconnect all domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:101 ]: Getting all existing domains... 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:121 ]: Found no existing domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileproviderdomainmanager /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderdomainmanager.mm:307 ]: Finished reconnecting all domains. 2026-03-24 19:59:21:189 [ info nextcloud.gui.macfileprovider /Volumes/builds/38071/macos-38071/src/gui/macOS/fileprovider_mac.mm:67 ]: Initialised file provider XPC. 2026-03-24 19:59:21:189 [ info nextcloud.gui.macos.fileprovider.xpc /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderxpc_mac.mm:38 ]: Connecting to file provider domains. 2026-03-24 19:59:21:189 [ warning nextcloud.gui.macos.fileprovider.xpc.utils /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderxpc_mac_utils.mm:56 ]: No file provider domains found! 2026-03-24 19:59:21:189 [ info nextcloud.gui.macos.fileprovider.xpc /Volumes/builds/38071/macos-38071/src/gui/macOS/fileproviderxpc_mac.mm:51 ]: Authenticating file provider domains... 2026-03-24 19:59:21:189 [ info nextcloud.sync.clientproxy /Volumes/builds/38071/macos-38071/src/libsync/clientproxy.cpp:96 ]: Set proxy configuration to use the preferred system proxy for http tcp connections 2026-03-24 19:59:21:190 [ warning qt.core.qobject.connect unknown:0 ]: QObject::connect(QNetworkInformation, OCC::Application): invalid nullptr parameter 2026-03-24 19:59:21:190 [ warning nextcloud.sync.configfile /Volumes/builds/38071/macos-38071/src/libsync/configfile.cpp:717 ]: Default update channel is "stable" 2026-03-24 19:59:22:089 [ warning default qrc:/qml/src/gui/tray/MainWindow.qml:308 ]: qrc:/qml/src/gui/tray/MainWindow.qml:308:26: QML RowLayout: The current style does not support customization of this control (property: "contentItem" item: QQuickRowLayout(0x997376b00, parent=0x0, geometry=0,0 0x0)). Please customize a non-native style (such as Basic, Fusion, Material, etc). For more information, see: https://doc.qt.io/qt-6/qtquickcontrols2-customize.html#customization-reference 2026-03-24 19:59:22:092 [ warning default qrc:/qml/src/gui/tray/MainWindow.qml:292 ]: qrc:/qml/src/gui/tray/MainWindow.qml:292:25: QML QQuickRectangle: The current style does not support customization of this control (property: "background" item: QQuickRectangle(0x9963b6060, parent=0x0, geometry=0,0 0x0)). Please customize a non-native style (such as Basic, Fusion, Material, etc). For more information, see: https://doc.qt.io/qt-6/qtquickcontrols2-customize.html#customization-reference 2026-03-24 19:59:22:453 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:284 ]: check connectivity 2026-03-24 19:59:22:453 [ info nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:145 ]: Fetch from keychain! 2026-03-24 19:59:22:453 [ debug com.nextcloud.owncloudgui /Volumes/builds/38071/macos-38071/src/gui/owncloudgui.cpp:484 ] [ OCC::ownCloudGui::slotShowTrayMessage ]: Going to show notification with title: ' "Nextcloud" ' and message: ' "Nach dem App-Update muss der Zugriff auf 1 Synchronisierungsordner erneut genehmigt werden. Bitte die Einstellungen öffnen, um den Zugriff zu gewähren." ' 2026-03-24 19:59:22:453 [ debug com.nextcloud.owncloudgui /Volumes/builds/38071/macos-38071/src/gui/owncloudgui.cpp:484 ] [ OCC::ownCloudGui::slotShowTrayMessage ]: Going to show notification with title: ' "Nextcloud" ' and message: ' "Nach dem App-Update muss der Zugriff auf 1 Synchronisierungsordner erneut genehmigt werden. Bitte die Einstellungen öffnen, um den Zugriff zu gewähren." ' 2026-03-24 19:59:22:454 [ debug com.nextcloud.owncloudgui /Volumes/builds/38071/macos-38071/src/gui/owncloudgui.cpp:484 ] [ OCC::ownCloudGui::slotShowTrayMessage ]: Going to show notification with title: ' "Nextcloud" ' and message: ' "Nach dem App-Update muss der Zugriff auf 1 Synchronisierungsordner erneut genehmigt werden. Bitte die Einstellungen öffnen, um den Zugriff zu gewähren." ' 2026-03-24 19:59:22:454 [ debug nextcloud.gui.macsystrayusernotifications /Volumes/builds/38071/macos-38071/src/gui/systray_mac_usernotifications.mm:178 ] [ OCC::checkNotificationAuth ]: Authorization for notifications has been granted, can display notifications. 2026-03-24 19:59:22:460 [ debug nextcloud.gui.macsystrayusernotifications /Volumes/builds/38071/macos-38071/src/gui/systray_mac_usernotifications.mm:178 ] [ OCC::checkNotificationAuth ]: Authorization for notifications has been granted, can display notifications. 2026-03-24 19:59:22:460 [ debug nextcloud.gui.macsystrayusernotifications /Volumes/builds/38071/macos-38071/src/gui/systray_mac_usernotifications.mm:178 ] [ OCC::checkNotificationAuth ]: Authorization for notifications has been granted, can display notifications. 2026-03-24 19:59:22:475 [ warning nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:709 ]: Failed to read proxy password to keychain "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:479 [ warning nextcloud.sync.credentials.keychainchunk /Volumes/builds/38071/macos-38071/src/libsync/creds/keychainchunk.cpp:349 ]: Unable to read "username_clientCertificatePEM:https://cloud.mydomain.com/:0" chunk "0" "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:481 [ warning nextcloud.sync.credentials.keychainchunk /Volumes/builds/38071/macos-38071/src/libsync/creds/keychainchunk.cpp:349 ]: Unable to read "username_clientKeyPEM:https://cloud.mydomain.com/:0" chunk "0" "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:481 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:471 ]: Unable to read client key "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:484 [ warning nextcloud.sync.credentials.keychainchunk /Volumes/builds/38071/macos-38071/src/libsync/creds/keychainchunk.cpp:349 ]: Unable to read "username_clientCaCertificatePEM0:https://cloud.mydomain.com/:0" chunk "0" "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:484 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:513 ]: Unable to read client CA cert slot "0" "Could not retrieve private key from keystore: The specified item could not be found in the keychain" 2026-03-24 19:59:22:497 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:497 ]: Fetched credentials for "https://cloud.mydomain.com" attempting to connect 2026-03-24 19:59:22:497 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:284 ]: check connectivity 2026-03-24 19:59:22:497 [ info nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:122 ]: Get QNAM 2026-03-24 19:59:22:498 [ info nextcloud.sync.connectionvalidator /Volumes/builds/38071/macos-38071/src/gui/connectionvalidator.cpp:76 ]: No system proxy set by OS 2026-03-24 19:59:22:498 [ info nextcloud.sync.accessmanager /Volumes/builds/38071/macos-38071/src/libsync/accessmanager.cpp:72 ]: 2 "" "https://cloud.mydomain.com/index.php/204" has X-Request-ID "7b2c560f-ee68-4f38-b9af-736097535b67" 2026-03-24 19:59:22:498 [ info nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:382 ]: OCC::CheckRedirectCostFreeUrlJob created for "https://cloud.mydomain.com" + "status.php" "OCC::ConnectionValidator" 2026-03-24 19:59:22:501 [ info nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:411 ]: request finished QUrl("https://cloud.mydomain.com/index.php/204") with request id "7b2c560f-ee68-4f38-b9af-736097535b67" 2026-03-24 19:59:22:501 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:488 ]: Network request error "Der Host kann nicht erreicht werden" HTTP status 0 httpReason "" 2026-03-24 19:59:22:501 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:219 ]: QNetworkReply::UnknownNetworkError "Es ist ein unerwarteter Fehler aufgetreten. Bitte die Synchronisierung erneut versuchen oder an Ihre Serveradministration wenden, wenn das Problem weiterhin besteht." QVariant(Invalid) 2026-03-24 19:59:22:501 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:213 ]: QNetworkReply::UnknownNetworkError 2026-03-24 19:59:22:501 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:214 ]: "Der Host kann nicht erreicht werden" 2026-03-24 19:59:22:501 [ info nextcloud.sync.accessmanager /Volumes/builds/38071/macos-38071/src/libsync/accessmanager.cpp:72 ]: 2 "" "https://cloud.mydomain.com/status.php" has X-Request-ID "26fa1afe-53c5-47ce-b4b6-4497a140c05b" 2026-03-24 19:59:22:501 [ info nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:382 ]: OCC::CheckServerJob created for "https://cloud.mydomain.com" + "status.php" "OCC::ConnectionValidator" 2026-03-24 19:59:22:502 [ info nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:411 ]: request finished QUrl("https://cloud.mydomain.com/status.php") with request id "26fa1afe-53c5-47ce-b4b6-4497a140c05b" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:488 ]: Network request error "Der Host kann nicht erreicht werden" HTTP status 0 httpReason "" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:219 ]: QNetworkReply::UnknownNetworkError "Es ist ein unerwarteter Fehler aufgetreten. Bitte die Synchronisierung erneut versuchen oder an Ihre Serveradministration wenden, wenn das Problem weiterhin besteht." QVariant(Invalid) 2026-03-24 19:59:22:502 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:213 ]: QNetworkReply::UnknownNetworkError 2026-03-24 19:59:22:502 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:214 ]: "Der Host kann nicht erreicht werden" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.networkjob.checkserver /Volumes/builds/38071/macos-38071/src/libsync/networkjobs.cpp:697 ]: error: status.php replied 0 "" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:488 ]: Network request error "Der Host kann nicht erreicht werden" HTTP status 0 httpReason "" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.connectionvalidator /Volumes/builds/38071/macos-38071/src/gui/connectionvalidator.cpp:154 ]: QNetworkReply::UnknownNetworkError "Der Host kann nicht erreicht werden" "Es ist ein unerwarteter Fehler aufgetreten. Bitte die Synchronisierung erneut versuchen oder an Ihre Serveradministration wenden, wenn das Problem weiterhin besteht." "" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:213 ]: QNetworkReply::UnknownNetworkError 2026-03-24 19:59:22:502 [ warning nextcloud.sync.credentials.webflow /Volumes/builds/38071/macos-38071/src/gui/creds/webflowcredentials.cpp:214 ]: "Der Host kann nicht erreicht werden" 2026-03-24 19:59:22:502 [ warning nextcloud.sync.networkjob /Volumes/builds/38071/macos-38071/src/libsync/abstractnetworkjob.cpp:488 ]: Network request error "Der Host kann nicht erreicht werden" HTTP status 0 httpReason "" 2026-03-24 19:59:22:502 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:390 ]: AccountState connection status change: OCC::ConnectionValidator::Undefined -> OCC::ConnectionValidator::StatusNotFound 2026-03-24 19:59:22:502 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:963 ]: Account "username@cloud.mydomain.com" disconnected or paused, terminating or descheduling sync folders 2026-03-24 19:59:22:502 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:118 ]: AccountState state change: "Getrennt" -> "Netzwerkfehler" 2026-03-24 19:59:22:502 [ info nextcloud.gui.folder.manager /Volumes/builds/38071/macos-38071/src/gui/folderman.cpp:963 ]: Account "username@cloud.mydomain.com" disconnected or paused, terminating or descheduling sync folders 2026-03-24 19:59:22:502 [ info nextcloud.gui.account.state /Volumes/builds/38071/macos-38071/src/gui/accountstate.cpp:351 ]: connection retry count 1 2026-03-24 19:59:22:502 [ warning nextcloud.sync.connectionvalidator /Volumes/builds/38071/macos-38071/src/gui/connectionvalidator.cpp:358 ]: Connection issues: QList("Es ist ein unerwarteter Fehler aufgetreten. Bitte die Synchronisierung erneut versuchen oder an Ihre Serveradministration wenden, wenn das Problem weiterhin besteht.") 2026-03-24 19:59:24:296 [ info nextcloud.gui.updater /Volumes/builds/38071/macos-38071/src/gui/updater/sparkleupdater_mac.mm:294 ]: launching background check 2026-03-24 19:59:24:298 [ info nextcloud.gui.updater /Volumes/builds/38071/macos-38071/src/gui/updater/sparkleupdater_mac.mm:70 ]: Updater may check for updates: YES 2026-03-24 19:59:24:480 [ info nextcloud.gui.updater /Volumes/builds/38071/macos-38071/src/gui/updater/sparkleupdater_mac.mm:83 ]: "Finished loading appcast." 2026-03-24 19:59:24:488 [ info nextcloud.gui.updater /Volumes/builds/38071/macos-38071/src/gui/updater/sparkleupdater_mac.mm:83 ]: "No valid update found." 2026-03-24 19:59:24:489 [ info nextcloud.gui.updater /Volumes/builds/38071/macos-38071/src/gui/updater/sparkleupdater_mac.mm:83 ]: "Du bist auf dem neuesten Stand!" 2026-03-24 19:59:25:787 [ debug nextcloud.gui.macsystrayusernotifications /Volumes/builds/38071/macos-38071/src/gui/systray_mac_usernotifications.mm:95 ] [ -[NotificationCenterDelegate userNotificationCenter:didReceiveNotificationResponse:withCompletionHandler:] ]: Received notification with category identifier: GENERAL and action identifier com.apple.UNNotificationDefaultActionIdentifier 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:873 ] [ OCC::Systray::computeWindowReferencePoint ]: screenRect: QRect(0,30 1280x802) 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:874 ] [ OCC::Systray::computeWindowReferencePoint ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:875 ] [ OCC::Systray::computeWindowReferencePoint ]: trayIconCenter: QPoint(896,14) 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:996 ] [ OCC::Systray::computeWindowPosition ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:997 ] [ OCC::Systray::computeWindowPosition ]: screenRect: QRect(0,0 1280x832) 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:998 ] [ OCC::Systray::computeWindowPosition ]: windowRect (reference) QRect(671,34 452x577) 2026-03-24 19:59:28:394 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:999 ] [ OCC::Systray::computeWindowPosition ]: windowRect (adjusted) QRect(671,34 452x577) 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:873 ] [ OCC::Systray::computeWindowReferencePoint ]: screenRect: QRect(0,30 1280x802) 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:874 ] [ OCC::Systray::computeWindowReferencePoint ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:875 ] [ OCC::Systray::computeWindowReferencePoint ]: trayIconCenter: QPoint(896,14) 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:996 ] [ OCC::Systray::computeWindowPosition ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:997 ] [ OCC::Systray::computeWindowPosition ]: screenRect: QRect(0,0 1280x832) 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:998 ] [ OCC::Systray::computeWindowPosition ]: windowRect (reference) QRect(671,34 452x577) 2026-03-24 19:59:32:988 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:999 ] [ OCC::Systray::computeWindowPosition ]: windowRect (adjusted) QRect(671,34 452x577) 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:873 ] [ OCC::Systray::computeWindowReferencePoint ]: screenRect: QRect(0,30 1280x802) 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:874 ] [ OCC::Systray::computeWindowReferencePoint ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:875 ] [ OCC::Systray::computeWindowReferencePoint ]: trayIconCenter: QPoint(896,14) 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:996 ] [ OCC::Systray::computeWindowPosition ]: taskbarScreenEdge: OCC::Systray::TaskBarPosition::Top 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:997 ] [ OCC::Systray::computeWindowPosition ]: screenRect: QRect(0,0 1280x832) 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:998 ] [ OCC::Systray::computeWindowPosition ]: windowRect (reference) QRect(671,34 452x577) 2026-03-24 19:59:35:587 [ debug nextcloud.gui.systray /Volumes/builds/38071/macos-38071/src/gui/systray.cpp:999 ] [ OCC::Systray::computeWindowPosition ]: windowRect (adjusted) QRect(671,34 452x577) 2026-03-24 19:59:37:765 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:512 ]: Saving 0 unknown certs. 2026-03-24 19:59:37:765 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:527 ]: Saving cookies. "/Users/username/Library/Containers/com.nextcloud.desktopclient/Data/Library/Preferences/Nextcloud/cookies0.db" 2026-03-24 19:59:37:768 [ info nextcloud.gui.account.manager /Volumes/builds/38071/macos-38071/src/gui/accountmanager.cpp:394 ]: Saved all account settings, status: QSettings::NoError 2026-03-24 19:59:37:781 [ info nextcloud.gui.remotewipe /Volumes/builds/38071/macos-38071/src/gui/remotewipe.cpp:153 ]: Notifying server about successful remote wipe for "username@cloud.mydomain.com" ``` ### Additional info _No response_