# \#photos-app

**URL:** https://help.nextcloud.com/tag/photos-app/425.md

[Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md)

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## [NC-Foto-APP alle Metadaten mehrerer Jahre auf 3 Tage zusammengeschrumpft](https://help.nextcloud.com/t/nc-foto-app-alle-metadaten-mehrerer-jahre-auf-3-tage-zusammengeschrumpft/250246)

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**Author:** [@DosenGourmet](https://help.nextcloud.com/u/DosenGourmet)\
**Replies:** 18\
**Last updated:** [October 1, 2026, 8:15pm UTC](https://help.nextcloud.com/t/nc-foto-app-alle-metadaten-mehrerer-jahre-auf-3-tage-zusammengeschrumpft/250246 "2026-10-01T20:15:04Z")

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Hallo zusammen, ich habe mir ganz neu eine Managed-NC von HETZNER (33.0.9) gemietet. Darauf ist die Photos-App (6.0.0) bereits installiert. Soweit so gut. Nun habe ich also auch das iPhone erfolgreich verbunden und den…

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## [Fotos nach Änderungsdatum statt Aufnahmedatum sortiert](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253)

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**Author:** [@fazer227](https://help.nextcloud.com/u/fazer227)\
**Replies:** 2\
**Last updated:** [August 18, 2026, 3:00pm UTC](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253 "2026-08-18T15:00:17Z")

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Hallo, Ich habe vor wenigen Tagen einen Storage Share bei Hetzner erstellt. Ich bin iPhone-Nutzer und würde gerne meine Fotos statt in iCloud in der Nextcloud bei Hetzner speichern. Um die Fotos zu synchroniseren nutze …

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## [Kollektive Fotoverwaltung?](https://help.nextcloud.com/t/kollektive-fotoverwaltung/246767)

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**Author:** [@agnez](https://help.nextcloud.com/u/agnez)\
**Replies:** 1\
**Last updated:** [July 8, 2026, 4:10pm UTC](https://help.nextcloud.com/t/kollektive-fotoverwaltung/246767 "2026-07-08T16:10:13Z")

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Hallo, Ist es möglich, die Photo-app für kollektive Fotoverwaltung zu verwenden? Für ein Team von etwa 6 Menschen, die mit unterschiedlichen Aufgaben auf unsere Bildbank zugreifen können sollten. Ich habe angefangen mi…

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## [Photos tab groups a JST JPEG under the next month despite EXIF OffsetTimeOriginal=+09:00 — known issue?](https://help.nextcloud.com/t/photos-tab-groups-a-jst-jpeg-under-the-next-month-despite-exif-offsettimeoriginal-09-00-known-issue/244432)

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**Author:** [@U\_GO](https://help.nextcloud.com/u/U_GO)\
**Replies:** 5\
**Last updated:** [May 14, 2026, 11:08am UTC](https://help.nextcloud.com/t/photos-tab-groups-a-jst-jpeg-under-the-next-month-despite-exif-offsettimeoriginal-09-00-known-issue/244432 "2026-05-14T11:08:45Z")

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Hello Nextcloud community, I’m using the Nextcloud snap version and noticed a possible date/timezone issue in the Photos tab.I found a related discussion about Photos not sorting HEIC or incomplete-metadata images by me…

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## [Nextcloud photo album overview "an error occured"](https://help.nextcloud.com/t/nextcloud-photo-album-overview-an-error-occured/239432)

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**Author:** [@Migimli](https://help.nextcloud.com/u/Migimli)\
**Replies:** 10\
**Last updated:** [May 9, 2026, 12:09pm UTC](https://help.nextcloud.com/t/nextcloud-photo-album-overview-an-error-occured/239432 "2026-05-09T12:09:22Z")

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▶ Support intro Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 25 Autumn (32.0.4) Operating system and version (e.g., Ubuntu 24.04): UBUNTU 24.04 Web server and version (e.g, Apache 2.4.25): replace me R…

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## [Can I use tags I add to images in Lightroom in Nextcloud?](https://help.nextcloud.com/t/can-i-use-tags-i-add-to-images-in-lightroom-in-nextcloud/226831)

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**Author:** [@skranz](https://help.nextcloud.com/u/skranz)\
**Replies:** 5\
**Last updated:** [April 7, 2026, 9:58pm UTC](https://help.nextcloud.com/t/can-i-use-tags-i-add-to-images-in-lightroom-in-nextcloud/226831 "2026-04-07T21:58:00Z")

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I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have I want to build a kind of photo archive in NC and use…

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## [Photos/Media "tab" not showing all media](https://help.nextcloud.com/t/photos-media-tab-not-showing-all-media/238833)

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**Author:** [@amdr](https://help.nextcloud.com/u/amdr)\
**Replies:** 2\
**Last updated:** [April 1, 2026, 3:46pm UTC](https://help.nextcloud.com/t/photos-media-tab-not-showing-all-media/238833 "2026-04-01T15:46:41Z")

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▶ Support intro Hello all The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.3 Operating system and version (e.g., Ubuntu 24.04): Fedora 43 Web server and version (e.g, Apache 2.4.25): AIO Install Reverse…

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## [Photos-app and latency](https://help.nextcloud.com/t/photos-app-and-latency/242030)

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**Author:** [@bynio](https://help.nextcloud.com/u/bynio)\
**Replies:** 15\
**Last updated:** [March 21, 2026, 6:06am UTC](https://help.nextcloud.com/t/photos-app-and-latency/242030 "2026-03-21T06:06:41Z")

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No, latency is no problem in my case. Photos app on NC is unusable, The same photos on immich work almost instantly. Even via 3g. Notes app is unusable, the same files synchronized via webdav work instantly. All others …

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## [Photos app shows top menu but nothing else - previous fix doesn't work](https://help.nextcloud.com/t/photos-app-shows-top-menu-but-nothing-else-previous-fix-doesnt-work/240610)

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**Author:** [@tgeller](https://help.nextcloud.com/u/tgeller)\
**Replies:** 3\
**Last updated:** [March 2, 2026, 9:46am UTC](https://help.nextcloud.com/t/photos-app-shows-top-menu-but-nothing-else-previous-fix-doesnt-work/240610 "2026-03-02T09:46:28Z")

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▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 25 Autumn (32.0.6) Operating system and version (e.g., Ubuntu 24.04): Armbian 25.11.2 bookworm \\l . 6.6.63-current-bcm2712 (aarc…

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## [Darstellung von iPhone Live-Fotos in Webansicht fehlerhaft](https://help.nextcloud.com/t/darstellung-von-iphone-live-fotos-in-webansicht-fehlerhaft/237456)

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**Author:** [@Prefect](https://help.nextcloud.com/u/Prefect)\
**Replies:** 2\
**Last updated:** [February 24, 2026, 8:05am UTC](https://help.nextcloud.com/t/darstellung-von-iphone-live-fotos-in-webansicht-fehlerhaft/237456 "2026-02-24T08:05:20Z")

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In der Webansicht werden die Live-Fotos als separate Videos angezeigt. Es ist also jede Bild doppelt in der Übersicht zu sehen, was nicht optimal ist. Ausserdem haben alle Fotos ein Play-Overlay (einmal ein Play-Symbol b…

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## [Nextcloud Bilder und die Apple Welt](https://help.nextcloud.com/t/nextcloud-bilder-und-die-apple-welt/240446)

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**Author:** [@ThomasG8235](https://help.nextcloud.com/u/ThomasG8235)\
**Replies:** 4\
**Last updated:** [February 21, 2026, 7:23pm UTC](https://help.nextcloud.com/t/nextcloud-bilder-und-die-apple-welt/240446 "2026-02-21T19:23:40Z")

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Moin, ich habe eine Nextcloud laufen. Die Synchronisation läuft über alle Systeme hinweg einwandfrei (Windows, Linux, iOS, Android). Jetzt habe ich aber mal Verständnisfragen. Meine Tochter nutzt leider ein iPhone und …

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## [Please help, there is an error in the photo and activity section](https://help.nextcloud.com/t/please-help-there-is-an-error-in-the-photo-and-activity-section/239760)

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**Author:** [@Ciwa\_Coffee](https://help.nextcloud.com/u/Ciwa_Coffee)\
**Replies:** 3\
**Last updated:** [February 19, 2026, 5:39am UTC](https://help.nextcloud.com/t/please-help-there-is-an-error-in-the-photo-and-activity-section/239760 "2026-02-19T05:39:51Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [Photo edit stroke colour picker does not work. Truenas, Nextcloud](https://help.nextcloud.com/t/photo-edit-stroke-colour-picker-does-not-work-truenas-nextcloud/158028)

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**Author:** [@JackDinn](https://help.nextcloud.com/u/JackDinn)\
**Replies:** 17\
**Last updated:** [February 17, 2026, 6:01pm UTC](https://help.nextcloud.com/t/photo-edit-stroke-colour-picker-does-not-work-truenas-nextcloud/158028 "2026-02-17T18:01:34Z")

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Using Nextcloud on Truenas. The photo editor colour picker for stroke & shadow for all the tools (text, image, rectangle, pen etc etc) does not work. You can not click on anything. For the colour picker the cursor chang…

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## [Merge person in the photo app doesn't work](https://help.nextcloud.com/t/merge-person-in-the-photo-app-doesnt-work/239459)

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**Author:** [@Mister-Jensen](https://help.nextcloud.com/u/Mister-Jensen)\
**Replies:** 1\
**Last updated:** [January 29, 2026, 8:32am UTC](https://help.nextcloud.com/t/merge-person-in-the-photo-app-doesnt-work/239459 "2026-01-29T08:32:18Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): replace…

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## [How to Remove a person with no photo assigned](https://help.nextcloud.com/t/how-to-remove-a-person-with-no-photo-assigned/237751)

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**Author:** [@janusng](https://help.nextcloud.com/u/janusng)\
**Replies:** 6\
**Last updated:** [January 14, 2026, 6:50pm UTC](https://help.nextcloud.com/t/how-to-remove-a-person-with-no-photo-assigned/237751 "2026-01-14T18:50:16Z")

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▶ Support intro \[Steps to replicate added\] Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server versio…

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## [HEIC not display in Nextcloud / Photo / Souvenir](https://help.nextcloud.com/t/heic-not-display-in-nextcloud-photo-souvenir/237012)

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**Author:** [@ewok2](https://help.nextcloud.com/u/ewok2)\
**Replies:** 0\
**Last updated:** [December 7, 2025, 3:24pm UTC](https://help.nextcloud.com/t/heic-not-display-in-nextcloud-photo-souvenir/237012 "2025-12-07T15:24:02Z")

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Hello NC is uptodate and I did not succeed to display the HEIC files. Neither in Files / Photo / Memories To simplify the problem I try to generate a preview and it does not works : sudo -u www-data php /var/www/nex…

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## [Viewing photos in file show arrows (to the next/previous photo) but they don't work](https://help.nextcloud.com/t/viewing-photos-in-file-show-arrows-to-the-next-previous-photo-but-they-dont-work/236839)

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**Author:** [@lobianco](https://help.nextcloud.com/u/lobianco)\
**Replies:** 2\
**Last updated:** [December 4, 2025, 8:44am UTC](https://help.nextcloud.com/t/viewing-photos-in-file-show-arrows-to-the-next-previous-photo-but-they-dont-work/236839 "2025-12-04T08:44:54Z")

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In Hetzner-managed NextCloud instances (Nextcloud Hub 10, aka 31.0.10 ), if I click on a photo in the File app, I can see the photo and the two arrows right/left to the next/previous photo, but clicking on them, using ar…

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## [Select all or click-shift click for photos or direct upload to albums](https://help.nextcloud.com/t/select-all-or-click-shift-click-for-photos-or-direct-upload-to-albums/236270)

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**Author:** [@GetCart3r](https://help.nextcloud.com/u/GetCart3r)\
**Replies:** 0\
**Last updated:** [November 22, 2025, 12:26pm UTC](https://help.nextcloud.com/t/select-all-or-click-shift-click-for-photos-or-direct-upload-to-albums/236270 "2025-11-22T12:26:26Z")

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▶ Support intro I know it’s a common question after looking into this last night but has there been posts or updates on these features being added? created a new domain and setup NextCloud last night for our teams to sha…

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## [I can't switch photos in the Nextcloud Photos app](https://help.nextcloud.com/t/i-cant-switch-photos-in-the-nextcloud-photos-app/235473)

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**Author:** [@boski](https://help.nextcloud.com/u/boski)\
**Replies:** 1\
**Last updated:** [November 9, 2025, 9:15am UTC](https://help.nextcloud.com/t/i-cant-switch-photos-in-the-nextcloud-photos-app/235473 "2025-11-09T09:15:55Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 30.0.17 …

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## [Issues with the Photos app - adding new folders](https://help.nextcloud.com/t/issues-with-the-photos-app-adding-new-folders/234290)

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**Author:** [@Marinca\_Gheorghe](https://help.nextcloud.com/u/Marinca_Gheorghe)\
**Replies:** 4\
**Last updated:** [November 2, 2025, 7:41am UTC](https://help.nextcloud.com/t/issues-with-the-photos-app-adding-new-folders/234290 "2025-11-02T07:41:04Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31 Oper…

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## [Photo Vorschau autoplay funktioniert nicht, ebenso Buttons für nächstes oder vorheriges Photo](https://help.nextcloud.com/t/photo-vorschau-autoplay-funktioniert-nicht-ebenso-buttons-fur-nachstes-oder-vorheriges-photo/234793)

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**Author:** [@Sven\_Wagner](https://help.nextcloud.com/u/Sven_Wagner)\
**Replies:** 7\
**Last updated:** [October 28, 2025, 9:28am UTC](https://help.nextcloud.com/t/photo-vorschau-autoplay-funktioniert-nicht-ebenso-buttons-fur-nachstes-oder-vorheriges-photo/234793 "2025-10-28T09:28:44Z")

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Hallo zusammen, ich habe gerade meine Nextcloud neu installiert und die Dateien und Kontakte von der alten Nextcloud Installation mit der User Migration App transferiert. Sowohl bei den transferierten Fotos in einem Ord…

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## [Cannot see previews of my photos in the web browser](https://help.nextcloud.com/t/cannot-see-previews-of-my-photos-in-the-web-browser/164575)

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**Author:** [@meyou1](https://help.nextcloud.com/u/meyou1)\
**Replies:** 27\
**Last updated:** [October 7, 2025, 8:24am UTC](https://help.nextcloud.com/t/cannot-see-previews-of-my-photos-in-the-web-browser/164575 "2025-10-07T08:24:25Z")

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Hello, I have Nextcloud 27 installed from docker, on my Linux VM. The Photos app installed is the default one that comes with the installation, specifically at version 2.3.0. I have a bunch of photos that I took on my …

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## [\[Help\] How to rebuild the pictures shown in Photos-\>Tags](https://help.nextcloud.com/t/help-how-to-rebuild-the-pictures-shown-in-photos-tags/232281)

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**Author:** [@janusng](https://help.nextcloud.com/u/janusng)\
**Replies:** 0\
**Last updated:** [September 17, 2025, 12:47pm UTC](https://help.nextcloud.com/t/help-how-to-rebuild-the-pictures-shown-in-photos-tags/232281 "2025-09-17T12:47:10Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [Media doesn't appear when auto uploaded from mobile app](https://help.nextcloud.com/t/media-doesnt-appear-when-auto-uploaded-from-mobile-app/231295)

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**Author:** [@Alessandro\_Arosio](https://help.nextcloud.com/u/Alessandro_Arosio)\
**Replies:** 7\
**Last updated:** [September 15, 2025, 12:18pm UTC](https://help.nextcloud.com/t/media-doesnt-appear-when-auto-uploaded-from-mobile-app/231295 "2025-09-15T12:18:03Z")

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The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 10 (31.0.8) Operating system and version (e.g., Ubuntu 24.04): Rocky Linux 9.6 Web server and version (e.g, Apache 2.4.25): Webserver inside of st…

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## [RAW thumbnails/previews missing on hosted Nextcloud (Aruba Drive Advanced)](https://help.nextcloud.com/t/raw-thumbnails-previews-missing-on-hosted-nextcloud-aruba-drive-advanced/231694)

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**Author:** [@Paolo85](https://help.nextcloud.com/u/Paolo85)\
**Replies:** 2\
**Last updated:** [September 9, 2025, 5:36pm UTC](https://help.nextcloud.com/t/raw-thumbnails-previews-missing-on-hosted-nextcloud-aruba-drive-advanced/231694 "2025-09-09T17:36:02Z")

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Hi everyone, I’m a home user on a hosted Nextcloud provided by Aruba (Aruba Drive Advanced service). On the web UI I can’t see thumbnails or lightbox previews for RAW files (NEF/ARW/CR3/DNG). Files appear in the list, b…

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## [Single faces not shown in photos app (overview works fine)](https://help.nextcloud.com/t/single-faces-not-shown-in-photos-app-overview-works-fine/228057)

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**Author:** [@Simon2018](https://help.nextcloud.com/u/Simon2018)\
**Replies:** 7\
**Last updated:** [September 2, 2025, 9:18am UTC](https://help.nextcloud.com/t/single-faces-not-shown-in-photos-app-overview-works-fine/228057 "2025-09-02T09:18:55Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.6 O…

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## [Date of photos differs in web client and Android app](https://help.nextcloud.com/t/date-of-photos-differs-in-web-client-and-android-app/231031)

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**Author:** [@Karl13](https://help.nextcloud.com/u/Karl13)\
**Replies:** 3\
**Last updated:** [August 29, 2025, 11:29am UTC](https://help.nextcloud.com/t/date-of-photos-differs-in-web-client-and-android-app/231031 "2025-08-29T11:29:02Z")

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Hello everyone, I use the Ente app for my photos. Now I wanted to set up my Nextcloud as a personal backup. I have a managed Nextcloud at IONOS (currently only version 29.016, unfortunately). When I upload previously e…

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## [Missing Photos on photos app but not in memories (external storage)](https://help.nextcloud.com/t/missing-photos-on-photos-app-but-not-in-memories-external-storage/230637)

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**Author:** [@mixman68](https://help.nextcloud.com/u/mixman68)\
**Replies:** 1\
**Last updated:** [August 20, 2025, 9:58am UTC](https://help.nextcloud.com/t/missing-photos-on-photos-app-but-not-in-memories-external-storage/230637 "2025-08-20T09:58:57Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.8 O…

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## [Public shared album expiration date](https://help.nextcloud.com/t/public-shared-album-expiration-date/230114)

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**Author:** [@nofferel](https://help.nextcloud.com/u/nofferel)\
**Replies:** 0\
**Last updated:** [August 10, 2025, 11:35am UTC](https://help.nextcloud.com/t/public-shared-album-expiration-date/230114 "2025-08-10T11:35:35Z")

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When i share files or folders as a public url, i can specify a expiration date. However when creating a public URL for a photo album, there is no such date. Is there some way, to let a public url for a shared album to ex…

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## [Could not load photos folder error message](https://help.nextcloud.com/t/could-not-load-photos-folder-error-message/229130)

<div class="topic-metadata">

**Author:** [@microvax](https://help.nextcloud.com/u/microvax)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 9:14pm UTC](https://help.nextcloud.com/t/could-not-load-photos-folder-error-message/229130 "2025-07-24T21:14:53Z")

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I am reviewing the installation I did some weeks ago and noticed this error message and was wondering if it may be related with the fact that I installed nextloud inside a folder instead of the root / folder The Nextcl…

[Next page](https://help.nextcloud.com/tag/photos-app/425.md?match_all_tags=true&page=1&tags%5B%5D=photos-app)
