# \#nextcloud-infrastructure **URL:** https://help.nextcloud.com/tag/nextcloud-infrastructure/751.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [Search for Nextcloud Admins ](https://help.nextcloud.com/t/search-for-nextcloud-admins/244789)
**Author:** [@cofergus50tree](https://help.nextcloud.com/u/cofergus50tree)\ **Replies:** 3\ **Last updated:** [May 25, 2026, 6:57am UTC](https://help.nextcloud.com/t/search-for-nextcloud-admins/244789 "2026-05-25T06:57:00Z")
Hello, I am from Portland, Oregon, USA, and I work for a software design co-op called The Rose Encoded. We are launching a lead generation campaign for Nextcloud Hub installations. The customer contracts would belong to… --- ## [Garm3.nextcloud.com is unreachable on its IPv6 address](https://help.nextcloud.com/t/garm3-nextcloud-com-is-unreachable-on-its-ipv6-address/234579)
**Author:** [@yjyecjbz](https://help.nextcloud.com/u/yjyecjbz)\ **Replies:** 3\ **Last updated:** [October 24, 2025, 10:18am UTC](https://help.nextcloud.com/t/garm3-nextcloud-com-is-unreachable-on-its-ipv6-address/234579 "2025-10-24T10:18:16Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have Hey, my log is full of the following messages on nex… --- ## [Nextcloud 31.0.8 download issue (again)](https://help.nextcloud.com/t/nextcloud-31-0-8-download-issue-again/230343)
**Author:** [@Donnie](https://help.nextcloud.com/u/Donnie)\ **Replies:** 2\ **Last updated:** [August 15, 2025, 8:08pm UTC](https://help.nextcloud.com/t/nextcloud-31-0-8-download-issue-again/230343 "2025-08-15T20:08:22Z")
Each time a new update is released, the download speed from download.nextcloud.com is extremely slow, often resulting in failed updates. Please consider implementing a CDN. It appears that the IP address for download.nex… --- ## [Security Scan says "Host not found"](https://help.nextcloud.com/t/security-scan-says-host-not-found/228115)
**Author:** [@Culogy](https://help.nextcloud.com/u/Culogy)\ **Replies:** 20\ **Last updated:** [August 14, 2025, 7:27am UTC](https://help.nextcloud.com/t/security-scan-says-host-not-found/228115 "2025-08-14T07:27:52Z")
When trying to run a security scan, the scanner says “Host not found”. It used to work in the past (\> 6 months ago). I now upgraded to 31.0.6 and it doesn’t work anymore. Everything else is working fine. I can access my… --- ## [Scan.nextcloud.com does not resolve my Nextcloud instance](https://help.nextcloud.com/t/scan-nextcloud-com-does-not-resolve-my-nextcloud-instance/230279)
**Author:** [@Unwissender](https://help.nextcloud.com/u/Unwissender)\ **Replies:** 2\ **Last updated:** [August 13, 2025, 1:14pm UTC](https://help.nextcloud.com/t/scan-nextcloud-com-does-not-resolve-my-nextcloud-instance/230279 "2025-08-13T13:14:03Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have The security scanner site seems to have DNS issues as… --- ## [IP Blocked on apps.nextcloud.com](https://help.nextcloud.com/t/ip-blocked-on-apps-nextcloud-com/203135)
**Author:** [@impius](https://help.nextcloud.com/u/impius)\ **Replies:** 5\ **Last updated:** [April 11, 2025, 9:57am UTC](https://help.nextcloud.com/t/ip-blocked-on-apps-nextcloud-com/203135 "2025-04-11T09:57:49Z")
Hi All Since several Years we are hosting nextcloud servers (\>40 pcs.) behind a reverse proxy. Since this week, we do not have access anymore to apps.nextcloud.com, so our nextcloud instances can not update the json fil… --- ## [Download.nextcloud.com offline?](https://help.nextcloud.com/t/download-nextcloud-com-offline/227841)
**Author:** [@Zefire](https://help.nextcloud.com/u/Zefire)\ **Replies:** 8\ **Last updated:** [July 1, 2025, 5:28pm UTC](https://help.nextcloud.com/t/download-nextcloud-com-offline/227841 "2025-07-01T17:28:25Z")
Anyone else having problems reaching update.nextcloud.com or download.nextcloud.com? --- ## [NextCloud apps and TAB Digital/TGC paid accounts](https://help.nextcloud.com/t/nextcloud-apps-and-tab-digital-tgc-paid-accounts/226587)
**Author:** [@amoroso](https://help.nextcloud.com/u/amoroso)\ **Replies:** 3\ **Last updated:** [June 9, 2025, 7:13pm UTC](https://help.nextcloud.com/t/nextcloud-apps-and-tab-digital-tgc-paid-accounts/226587 "2025-06-09T19:13:06Z")
Is it possible to install the apps of the NextCloud App Store using paid TAB Digital or The Good Cloud accounts? Are there restrictions? So far I’m specifically interested in the ONLYOFFICE and Google integration apps. --- ## [Installing Harp for ExApps: Can't Connect from Nextcloud](https://help.nextcloud.com/t/installing-harp-for-exapps-cant-connect-from-nextcloud/225904)
**Author:** [@That\_Dude](https://help.nextcloud.com/u/That_Dude)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 9:04pm UTC](https://help.nextcloud.com/t/installing-harp-for-exapps-cant-connect-from-nextcloud/225904 "2025-05-28T21:04:13Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.4 Operating system and version (e.g., Ubuntu 24.04): Ubuntu 24.04.2 Web server and version (e.g, Apache 2.4.25): nginx/1.27.5 Reverse proxy and version \_… --- ## [Docs.nextcloud.com server unreachable](https://help.nextcloud.com/t/docs-nextcloud-com-server-unreachable/225899)
**Author:** [@rutger](https://help.nextcloud.com/u/rutger)\ **Replies:** 6\ **Last updated:** [May 28, 2025, 8:10pm UTC](https://help.nextcloud.com/t/docs-nextcloud-com-server-unreachable/225899 "2025-05-28T20:10:13Z")
Steps to replicate it (hint: details matter!): navigate to docs.nextcloud.com see an error message stating the site cannot be reached --- ## [The same problem every upgrade - "too many requests"](https://help.nextcloud.com/t/the-same-problem-every-upgrade-too-many-requests/219995)
**Author:** [@devnull](https://help.nextcloud.com/u/devnull)\ **Replies:** 34\ **Last updated:** [May 16, 2025, 8:05am UTC](https://help.nextcloud.com/t/the-same-problem-every-upgrade-too-many-requests/219995 "2025-05-16T08:05:44Z")
Error: copy(https://download.nextcloud.com/server/releases/latest.zip): Failed to open stream: HTTP request failed! HTTP/1.1 429 Too Many Requests I don’t know if I’m the only one affected. But every time I upgrade, the… --- ## [Response from appstore is invalid, apps could not be retrieved. Try again later](https://help.nextcloud.com/t/response-from-appstore-is-invalid-apps-could-not-be-retrieved-try-again-later/224129)
**Author:** [@cethink](https://help.nextcloud.com/u/cethink)\ **Replies:** 5\ **Last updated:** [May 5, 2025, 7:20am UTC](https://help.nextcloud.com/t/response-from-appstore-is-invalid-apps-could-not-be-retrieved-try-again-later/224129 "2025-05-05T07:20:51Z")
--- ## [Determine Best Practices LocalAI/Nextcloud Assistant](https://help.nextcloud.com/t/determine-best-practices-localai-nextcloud-assistant/224114)
**Author:** [@ftastisch](https://help.nextcloud.com/u/ftastisch)\ **Replies:** 1\ **Last updated:** [May 4, 2025, 8:33pm UTC](https://help.nextcloud.com/t/determine-best-practices-localai-nextcloud-assistant/224114 "2025-05-04T20:33:23Z")
▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 10 - 31.0.4 - AIO Operating system and version (e.g., Ubuntu 24.04): openSUSE Installation method (e.g. AlO, NCP, Bare Metal/Archive… --- ## [NextCloud Download page offline!](https://help.nextcloud.com/t/nextcloud-download-page-offline/223685)
**Author:** [@Gomario](https://help.nextcloud.com/u/Gomario)\ **Replies:** 10\ **Last updated:** [April 28, 2025, 6:00am UTC](https://help.nextcloud.com/t/nextcloud-download-page-offline/223685 "2025-04-28T06:00:17Z")
Hello everyone. As of 2025/04/27 @ 17:45 GMT , it looks like NextCloud is experiencing difficulties… Try opening/visiting: https://download.nextcloud.com/server/releases/latest.zip https://docs.nextcloud.com/ … --- ## [Download.nextcloud.com very slow. Peering issue?](https://help.nextcloud.com/t/download-nextcloud-com-very-slow-peering-issue/220076)
**Author:** [@saettel.beifuss0](https://help.nextcloud.com/u/saettel.beifuss0)\ **Replies:** 2\ **Last updated:** [March 14, 2025, 5:34pm UTC](https://help.nextcloud.com/t/download-nextcloud-com-very-slow-peering-issue/220076 "2025-03-14T17:34:28Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have Is there a peering issue? Applies to both IPv4 and I… --- ## [Nextcloud docs (https://docs.nextcloud.com/) down](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853)
**Author:** [@David\_Schapira](https://help.nextcloud.com/u/David_Schapira)\ **Replies:** 62\ **Last updated:** [September 28, 2023, 11:06am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853 "2023-09-28T11:06:16Z")
I am trying to go to https://docs.nextcloud.com It seems to be down, can you confirm?