# \#nc31 **URL:** https://help.nextcloud.com/tag/nc31/518.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [Sync checkboxs don't show up with classic sync](https://help.nextcloud.com/t/sync-checkboxs-dont-show-up-with-classic-sync/250517)
**Author:** [@lethargos](https://help.nextcloud.com/u/lethargos)\ **Replies:** 2\ **Last updated:** [October 6, 2026, 6:33pm UTC](https://help.nextcloud.com/t/sync-checkboxs-dont-show-up-with-classic-sync/250517 "2026-10-06T18:33:18Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.2 Operating system and version (e.g., Ubuntu 24.04): Debian 13/docker 29.8.1-1~debian.13~trixie Web server and version (e.g, Apache 2.4.25): Apache/2.4.62 … --- ## [Frequent Nextcloud 35 "Hub 26 Summer" update issues](https://help.nextcloud.com/t/frequent-nextcloud-35-hub-26-summer-update-issues/249155)
**Author:** [@wwe](https://help.nextcloud.com/u/wwe)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 8:52pm UTC](https://help.nextcloud.com/t/frequent-nextcloud-35-hub-26-summer-update-issues/249155 "2026-09-10T20:52:30Z")
Hi community, the next release of Nextcloud 35 (Hub 26 Summer) is released! Final release of 35.0.1 it’s time to bundle common questions and frequent issues into a WIKI post (where everybody is welcome to add conten… --- ## [Troubleshooting and Understanding Error Message: Exception HMAC does not match](https://help.nextcloud.com/t/troubleshooting-and-understanding-error-message-exception-hmac-does-not-match/250012)
**Author:** [@treesMcGees](https://help.nextcloud.com/u/treesMcGees)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 4:28pm UTC](https://help.nextcloud.com/t/troubleshooting-and-understanding-error-message-exception-hmac-does-not-match/250012 "2026-09-25T16:28:36Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): NextCloud… --- ## [Photo Sweep — go through a big photo library one photo at a time](https://help.nextcloud.com/t/photo-sweep-go-through-a-big-photo-library-one-photo-at-a-time/249730)
**Author:** [@Nissaar](https://help.nextcloud.com/u/Nissaar)\ **Replies:** 0\ **Last updated:** [September 20, 2026, 4:02pm UTC](https://help.nextcloud.com/t/photo-sweep-go-through-a-big-photo-library-one-photo-at-a-time/249730 "2026-09-20T16:02:29Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have I have around 31,000 photos in Nextcloud and was neve… --- ## [HTTP 500 ERROR after updating Nexcloud 31 to version 32](https://help.nextcloud.com/t/http-500-error-after-updating-nexcloud-31-to-version-32/249201)
**Author:** [@FullMetal](https://help.nextcloud.com/u/FullMetal)\ **Replies:** 7\ **Last updated:** [September 17, 2026, 10:44pm UTC](https://help.nextcloud.com/t/http-500-error-after-updating-nexcloud-31-to-version-32/249201 "2026-09-17T22:44:12Z")
Hello, following the update from Nextcloud 31 to 32, I can no longer access my server’s web page. After doing some research, I realised that this is potentially a PHP issue; here are the logs: Is it possible to roll ba… --- ## [Stt\_whisper2 on remote HaRP daemon: "heartbeat check failed" while ExApp is healthy (NC 32.0.14, app\_api 32.0.0)](https://help.nextcloud.com/t/stt-whisper2-on-remote-harp-daemon-heartbeat-check-failed-while-exapp-is-healthy-nc-32-0-14-app-api-32-0-0/249186)
**Author:** [@claude.dilangue](https://help.nextcloud.com/u/claude.dilangue)\ **Replies:** 2\ **Last updated:** [September 16, 2026, 8:10am UTC](https://help.nextcloud.com/t/stt-whisper2-on-remote-harp-daemon-heartbeat-check-failed-while-exapp-is-healthy-nc-32-0-14-app-api-32-0-0/249186 "2026-09-16T08:10:33Z")
Hi everyone, I’m hitting a persistent “heartbeat check failed” on stt\_whisper2 2.5.0 when I deploy it on a remote HaRP daemon, on a fresh Nextcloud 32.0.14 (upgraded from 31.0.14 last week). Both the ExApp container a… --- ## [Folder lost with no recovery options](https://help.nextcloud.com/t/folder-lost-with-no-recovery-options/248664)
**Author:** [@bly](https://help.nextcloud.com/u/bly)\ **Replies:** 2\ **Last updated:** [August 28, 2026, 9:08pm UTC](https://help.nextcloud.com/t/folder-lost-with-no-recovery-options/248664 "2026-08-28T21:08:35Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.7 O… --- ## [\[Feature Request\] Inline comments for Markdown documents in Text/Collectives apps](https://help.nextcloud.com/t/feature-request-inline-comments-for-markdown-documents-in-text-collectives-apps/236856)
**Author:** [@coolidfrez](https://help.nextcloud.com/u/coolidfrez)\ **Replies:** 4\ **Last updated:** [August 28, 2026, 3:17pm UTC](https://help.nextcloud.com/t/feature-request-inline-comments-for-markdown-documents-in-text-collectives-apps/236856 "2026-08-28T15:17:20Z")
Context: We use Nextcloud (Text/Collectives) extensively for documenting our institutional processes, guides, and internal documentation in Markdown. The collaborative aspect works well for our teams. Current limitatio… --- ## [Kalender -- mehrere Kalender pflegen Gelöst](https://help.nextcloud.com/t/kalender-mehrere-kalender-pflegen-gelost/248459)
**Author:** [@jenseitz](https://help.nextcloud.com/u/jenseitz)\ **Replies:** 1\ **Last updated:** [August 23, 2026, 10:05am UTC](https://help.nextcloud.com/t/kalender-mehrere-kalender-pflegen-gelost/248459 "2026-08-23T10:05:02Z")
Hallo zusammen, ich nutze Nextcloud Hub 10 (31.0.9) selbst gehostet. Die Kalender-App Version 5.5.23 Ich möchte zwei Kalender nutzen. Einen für den täglichen Gebrauch und einen zweiten für Termine, die ich auf meiner … --- ## [LibreSign workflow changed — need help restoring signature placement step](https://help.nextcloud.com/t/libresign-workflow-changed-need-help-restoring-signature-placement-step/248210)
**Author:** [@Ramy-acs](https://help.nextcloud.com/u/Ramy-acs)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 11:05am UTC](https://help.nextcloud.com/t/libresign-workflow-changed-need-help-restoring-signature-placement-step/248210 "2026-08-18T11:05:20Z")
Hi everyone, I am running: Nextcloud: 34.0.3 LibreSign: 14.1.0 PHP: \[8.3.6\] Linux server I am having an issue with the LibreSign signing workflow. Previously, the workflow I expected/used was: Upload PDF ↓ Add si… --- ## [Cannot download any files with Android App](https://help.nextcloud.com/t/cannot-download-any-files-with-android-app/245797)
**Author:** [@fermat2a](https://help.nextcloud.com/u/fermat2a)\ **Replies:** 11\ **Last updated:** [August 9, 2026, 8:12am UTC](https://help.nextcloud.com/t/cannot-download-any-files-with-android-app/245797 "2026-08-09T08:12:28Z")
I have 3 Android instances running on a server. I hat the following error originally running Nexcloud 31.0.4 on the server, but now after upgrading also with 33.0.5. On Android I am running the actual v 34.0.0 from F-Dro… --- ## [Nextcloud Filesync](https://help.nextcloud.com/t/nextcloud-filesync/247843)
**Author:** [@Dalos](https://help.nextcloud.com/u/Dalos)\ **Replies:** 2\ **Last updated:** [August 7, 2026, 9:25am UTC](https://help.nextcloud.com/t/nextcloud-filesync/247843 "2026-08-07T09:25:14Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.4 O… --- ## [Using "New Account" failed after update to 33.0.5](https://help.nextcloud.com/t/using-new-account-failed-after-update-to-33-0-5/245908)
**Author:** [@Terkosh](https://help.nextcloud.com/u/Terkosh)\ **Replies:** 5\ **Last updated:** [August 5, 2026, 8:03pm UTC](https://help.nextcloud.com/t/using-new-account-failed-after-update-to-33-0-5/245908 "2026-08-05T20:03:01Z")
After the update from 31.0.14 → 32.0.9 → 33.0.5 I want to add a new account. I get the input mask filled up and pressed “Add New Account” and got the message “An error occurred during the request. Unable to proceed. Ba… --- ## [Can Nextcloud Calendar act as a client for an authenticated external CalDAV server?](https://help.nextcloud.com/t/can-nextcloud-calendar-act-as-a-client-for-an-authenticated-external-caldav-server/247288)
**Author:** [@Rueberk](https://help.nextcloud.com/u/Rueberk)\ **Replies:** 1\ **Last updated:** [July 24, 2026, 7:54am UTC](https://help.nextcloud.com/t/can-nextcloud-calendar-act-as-a-client-for-an-authenticated-external-caldav-server/247288 "2026-07-24T07:54:54Z")
▶ Hello everyone, I am currently evaluating a calendar integration scenario and would like to understand whether this is supported by Nextcloud Calendar or if I am approaching it the wrong way. Environment Nextcloud H… --- ## [Nextcloud 31 + Collabora CODE Docker integration: Office files cannot be opened / WOPI or richdocuments errors](https://help.nextcloud.com/t/nextcloud-31-collabora-code-docker-integration-office-files-cannot-be-opened-wopi-or-richdocuments-errors/247072)
**Author:** [@Thomas\_Jakob](https://help.nextcloud.com/u/Thomas_Jakob)\ **Replies:** 0\ **Last updated:** [July 18, 2026, 10:12am UTC](https://help.nextcloud.com/t/nextcloud-31-collabora-code-docker-integration-office-files-cannot-be-opened-wopi-or-richdocuments-errors/247072 "2026-07-18T10:12:30Z")
Hello everyone, I migrated my Nextcloud installation to a new Docker server and am currently trying to integrate Collabora, say, Office, asit is put now. The basic services are running, but opening or generating preview… --- ## [Cant connect to my Nextcloud DNS-Name/outside from my home anymore. ](https://help.nextcloud.com/t/cant-connect-to-my-nextcloud-dns-name-outside-from-my-home-anymore/245789)
**Author:** [@danubis](https://help.nextcloud.com/u/danubis)\ **Replies:** 34\ **Last updated:** [July 1, 2026, 1:06pm UTC](https://help.nextcloud.com/t/cant-connect-to-my-nextcloud-dns-name-outside-from-my-home-anymore/245789 "2026-07-01T13:06:23Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.5 O… --- ## [Changing Nextcloud tasklist slugs](https://help.nextcloud.com/t/changing-nextcloud-tasklist-slugs/244545)
**Author:** [@martonlente](https://help.nextcloud.com/u/martonlente)\ **Replies:** 2\ **Last updated:** [June 29, 2026, 1:31pm UTC](https://help.nextcloud.com/t/changing-nextcloud-tasklist-slugs/244545 "2026-06-29T13:31:27Z")
Hi All, I’ve been using Nextcloud for a couple of years through a Nextcloud service provider. When navigating to tasklists in Nextcloud’s browser interface, the browser URL changes to the path slug of the active tasklis… --- ## [Asusstor upgraded from v31.x to 33.x and now it's stuck](https://help.nextcloud.com/t/asusstor-upgraded-from-v31-x-to-33-x-and-now-its-stuck/246332)
**Author:** [@ShosMeister](https://help.nextcloud.com/u/ShosMeister)\ **Replies:** 0\ **Last updated:** [June 28, 2026, 2:00pm UTC](https://help.nextcloud.com/t/asusstor-upgraded-from-v31-x-to-33-x-and-now-its-stuck/246332 "2026-06-28T14:00:47Z")
▶ Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Was running 31.0.9 Upg… --- ## [On Core24 with NC31 and after a snap restore: Missing nextcloud.log](https://help.nextcloud.com/t/on-core24-with-nc31-and-after-a-snap-restore-missing-nextcloud-log/246208)
**Author:** [@geolrud](https://help.nextcloud.com/u/geolrud)\ **Replies:** 3\ **Last updated:** [June 26, 2026, 7:55am UTC](https://help.nextcloud.com/t/on-core24-with-nc31-and-after-a-snap-restore-missing-nextcloud-log/246208 "2026-06-26T07:55:09Z")
▶ Support intro Hi, Edit: It’s been a while since I check the browswer and iOS app, now all seems fine suddenly, can’t explain really… sorry to bother… I got confused: My journey is from a happy RPi4 with nc31 on old W… --- ## [Android Auto-Upload Stopped Working](https://help.nextcloud.com/t/android-auto-upload-stopped-working/228230)
**Author:** [@tommyboy](https://help.nextcloud.com/u/tommyboy)\ **Replies:** 16\ **Last updated:** [June 19, 2026, 2:22pm UTC](https://help.nextcloud.com/t/android-auto-upload-stopped-working/228230 "2026-06-19T14:22:41Z")
I’ve had my nextcloudpi up-and-running for quite a while, and the auto-upload from my phone’s camera folder was working great up until just a few days ago, when it all-of-a-sudden stopped working. I noticed my nextcloud… --- ## [No Audio/Video During Nextcloud Talk Calls](https://help.nextcloud.com/t/no-audio-video-during-nextcloud-talk-calls/246008)
**Author:** [@Gabriel\_Golshirazian](https://help.nextcloud.com/u/Gabriel_Golshirazian)\ **Replies:** 2\ **Last updated:** [June 18, 2026, 9:56pm UTC](https://help.nextcloud.com/t/no-audio-video-during-nextcloud-talk-calls/246008 "2026-06-18T21:56:46Z")
Hello, I am experiencing an issue with Nextcloud Talk. The call connection is established successfully, and both participants can join the call. However, during both audio and video calls, neither side receives audio o… --- ## [Need Help: Folders Not Showing in NetCloud App (iPhone 16, iOS 26.x)](https://help.nextcloud.com/t/need-help-folders-not-showing-in-netcloud-app-iphone-16-ios-26-x/243675)
**Author:** [@Dong\_Nguyen\_65](https://help.nextcloud.com/u/Dong_Nguyen_65)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 9:16pm UTC](https://help.nextcloud.com/t/need-help-folders-not-showing-in-netcloud-app-iphone-16-ios-26-x/243675 "2026-06-09T21:16:14Z")
The Basics Nextcloud Server version (e.g., 29.x.x): replace me Operating system and version (e.g., Ubuntu 24.04): replace me Web server and version (e.g, Apache 2.4.25): replace me Reverse proxy and version \_(e… --- ## [S3 StorageGrid not able to Connect. Last working with 30.0.2](https://help.nextcloud.com/t/s3-storagegrid-not-able-to-connect-last-working-with-30-0-2/244930)
**Author:** [@wearedevs](https://help.nextcloud.com/u/wearedevs)\ **Replies:** 2\ **Last updated:** [June 1, 2026, 6:49am UTC](https://help.nextcloud.com/t/s3-storagegrid-not-able-to-connect-last-working-with-30-0-2/244930 "2026-06-01T06:49:43Z")
▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.3 Operating system and version (e.g., Ubuntu 24.04): Ubuntu 24.04 Web server and version (e.g, Apache 2.4.25): replace me PHP version (… --- ## [After upgrade to 33.0.3, only office no longer has link to return to Nextcloud files app](https://help.nextcloud.com/t/after-upgrade-to-33-0-3-only-office-no-longer-has-link-to-return-to-nextcloud-files-app/244879)
**Author:** [@jmcclelland](https://help.nextcloud.com/u/jmcclelland)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 7:41pm UTC](https://help.nextcloud.com/t/after-upgrade-to-33-0-3-only-office-no-longer-has-link-to-return-to-nextcloud-files-app/244879 "2026-05-26T19:41:00Z")
We recently upgraded from Nextcloud 31 to the latest version of 33 (33.0.3). And we are using Only Office (but we didn’t upgrade our Only Office server). After the upgrade, we noticed that, when viewing an OnlyOffice d… --- ## [Nextcloud Desktop Client Version 4.0.8 (macOS 12.7.6) mit IServ Wolke – Upload funktioniert nicht mehr](https://help.nextcloud.com/t/nextcloud-desktop-client-version-4-0-8-macos-12-7-6-mit-iserv-wolke-upload-funktioniert-nicht-mehr/244863)
**Author:** [@Ma4](https://help.nextcloud.com/u/Ma4)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 12:20pm UTC](https://help.nextcloud.com/t/nextcloud-desktop-client-version-4-0-8-macos-12-7-6-mit-iserv-wolke-upload-funktioniert-nicht-mehr/244863 "2026-05-26T12:20:09Z")
Hi, ich benutze den Nextcloud Desktop Client Version 4.0.8 unter macOS 12.7.6 mit einer von IServ verwalteten Nextcloud (Nextcloud 31). Seit dem 25.3.2026 funktioniert nur der Upload bei der Synchronisation nicht mehr.… --- ## [Occasional Caldav hangs \[solved by workaround\]](https://help.nextcloud.com/t/occasional-caldav-hangs-solved-by-workaround/243046)
**Author:** [@OldNobody](https://help.nextcloud.com/u/OldNobody)\ **Replies:** 10\ **Last updated:** [May 20, 2026, 10:50am UTC](https://help.nextcloud.com/t/occasional-caldav-hangs-solved-by-workaround/243046 "2026-05-20T10:50:38Z")
▶ The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.8 Operating system and version (e.g., Ubuntu 24.04): Debian 13 Web server and version (e.g, Apache 2.4.25): Apache 2.4.66-1~deb13u2 Reverse proxy and v… --- ## [Unnecessary warning Default update channel is "stable"](https://help.nextcloud.com/t/unnecessary-warning-default-update-channel-is-stable/244457)
**Author:** [@reetp](https://help.nextcloud.com/u/reetp)\ **Replies:** 7\ **Last updated:** [May 15, 2026, 1:53pm UTC](https://help.nextcloud.com/t/unnecessary-warning-default-update-channel-is-stable/244457 "2026-05-15T13:53:38Z")
Asking here before I try anywhere else… I have a hosted NC at Ionos. I’m using a local CLI client. Nextcloud Client version 3.16.7-1~deb13u1 (Debian built) Nextcloud Server version (e.g., 29.x.x): 31.0.6 Enterpris… --- ## [The use statement with non-compound name 'CurlHandle' has no effect](https://help.nextcloud.com/t/the-use-statement-with-non-compound-name-curlhandle-has-no-effect/239008)
**Author:** [@Mannshoch](https://help.nextcloud.com/u/Mannshoch)\ **Replies:** 7\ **Last updated:** [May 12, 2026, 12:34pm UTC](https://help.nextcloud.com/t/the-use-statement-with-non-compound-name-curlhandle-has-no-effect/239008 "2026-05-12T12:34:51Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.9. … --- ## [Most of group folders vanished after update](https://help.nextcloud.com/t/most-of-group-folders-vanished-after-update/244210)
**Author:** [@Terkosh](https://help.nextcloud.com/u/Terkosh)\ **Replies:** 3\ **Last updated:** [May 7, 2026, 8:16pm UTC](https://help.nextcloud.com/t/most-of-group-folders-vanished-after-update/244210 "2026-05-07T20:16:55Z")
We use team folders. After the update from 31.0.12 to 31.0.14 most of the groupfolders are vaished at the desktop client and on the web site. I investigated a little bit and saw that the files at nextcloud data/\_\_groupfo… --- ## [Nextcloud Apache2 Update](https://help.nextcloud.com/t/nextcloud-apache2-update/244153)
**Author:** [@Deni](https://help.nextcloud.com/u/Deni)\ **Replies:** 6\ **Last updated:** [May 7, 2026, 5:30am UTC](https://help.nextcloud.com/t/nextcloud-apache2-update/244153 "2026-05-07T05:30:08Z")
Hallo liebe Nextcloud Community, ich möchte mein Apache2 V2.4.58 auf V2.4.67 updaten aber weiß nicht wie ich das am besten umsetzen kann. Hat man unter Ubuntu die Möglichkeit, Apache2 auf die neueste Version zu updaten … [Next page](https://help.nextcloud.com/tag/nc31/518.md?match_all_tags=true&page=1&tags%5B%5D=nc31)