# \#nc27

**URL:** https://help.nextcloud.com/tag/nc27/353.md

[Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md)

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## [macOS 27 - nextcloud client 34.0.4 - doesn't sync without any notice - no error - nothing](https://help.nextcloud.com/t/macos-27-nextcloud-client-34-0-4-doesnt-sync-without-any-notice-no-error-nothing/250488)

<div class="topic-metadata">

**Author:** [@ibastl](https://help.nextcloud.com/u/ibastl)\
**Replies:** 2\
**Last updated:** [October 6, 2026, 8:18pm UTC](https://help.nextcloud.com/t/macos-27-nextcloud-client-34-0-4-doesnt-sync-without-any-notice-no-error-nothing/250488 "2026-10-06T20:18:04Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 35.0.1 O…

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## [Troubleshooting and Understanding Error Message: Exception HMAC does not match](https://help.nextcloud.com/t/troubleshooting-and-understanding-error-message-exception-hmac-does-not-match/250012)

<div class="topic-metadata">

**Author:** [@treesMcGees](https://help.nextcloud.com/u/treesMcGees)\
**Replies:** 2\
**Last updated:** [September 25, 2026, 4:28pm UTC](https://help.nextcloud.com/t/troubleshooting-and-understanding-error-message-exception-hmac-does-not-match/250012 "2026-09-25T16:28:36Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): NextCloud…

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## [Files and directories get numbers appended until filename is too long to sync](https://help.nextcloud.com/t/files-and-directories-get-numbers-appended-until-filename-is-too-long-to-sync/236866)

<div class="topic-metadata">

**Author:** [@alexoz](https://help.nextcloud.com/u/alexoz)\
**Replies:** 15\
**Last updated:** [July 21, 2026, 8:48pm UTC](https://help.nextcloud.com/t/files-and-directories-get-numbers-appended-until-filename-is-too-long-to-sync/236866 "2026-07-21T20:48:46Z")

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Nextcloud Server version (e.g., 29.x.x): 32.0.2 Operating system and version (e.g., Ubuntu 24.04): Debian 12 Web server and version (e.g, Apache 2.4.25): Apache 2.4.65 PHP version (e.g, 8.3): 8.2.29 Is this …

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## [Connection WebDAV via Cyberduck didn't work anymore after current release (412 Precondition Failed)](https://help.nextcloud.com/t/connection-webdav-via-cyberduck-didnt-work-anymore-after-current-release-412-precondition-failed/223765)

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**Author:** [@sustainjane](https://help.nextcloud.com/u/sustainjane)\
**Replies:** 2\
**Last updated:** [June 15, 2026, 11:23pm UTC](https://help.nextcloud.com/t/connection-webdav-via-cyberduck-didnt-work-anymore-after-current-release-412-precondition-failed/223765 "2026-06-15T23:23:28Z")

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Steps to reproduce Download latest Nextcloud All-on-one Enable 2 Factor Auth and create an app password Download latest Cyberduck Instance Configure as described here Zugriff auf Nextcloud-Dateien mit WebDAV — Nextcloud…

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## [Onlyoffice failed the integrity check](https://help.nextcloud.com/t/onlyoffice-failed-the-integrity-check/245246)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 2\
**Last updated:** [June 13, 2026, 5:45pm UTC](https://help.nextcloud.com/t/onlyoffice-failed-the-integrity-check/245246 "2026-06-13T17:45:48Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.4 Opera…

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## [After App update unavailable](https://help.nextcloud.com/t/after-app-update-unavailable/244811)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 5\
**Last updated:** [June 13, 2026, 5:06pm UTC](https://help.nextcloud.com/t/after-app-update-unavailable/244811 "2026-06-13T17:06:07Z")

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.3 Operating system and…

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## [FileCreator.php Invalid hash](https://help.nextcloud.com/t/filecreator-php-invalid-hash/244823)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 1\
**Last updated:** [May 25, 2026, 1:29pm UTC](https://help.nextcloud.com/t/filecreator-php-invalid-hash/244823 "2026-05-25T13:29:10Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.3 Opera…

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## [Dropbox Integration Unstable?](https://help.nextcloud.com/t/dropbox-integration-unstable/244821)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 0\
**Last updated:** [May 25, 2026, 12:15pm UTC](https://help.nextcloud.com/t/dropbox-integration-unstable/244821 "2026-05-25T12:15:26Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.3 Opera…

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## [How can I troubleshoot sync problems?](https://help.nextcloud.com/t/how-can-i-troubleshoot-sync-problems/243044)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 4\
**Last updated:** [May 6, 2026, 10:07am UTC](https://help.nextcloud.com/t/how-can-i-troubleshoot-sync-problems/243044 "2026-05-06T10:07:44Z")

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I’m not sure if tag nc33 revers to the desktop or the server version but in this case it does not matter. Client Version 33.0.2 AppImage on Fedora 43 and server version 33.0.2 in a docker on debian. After being a day a…

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## [How to refresh the favicons in Bookmarks?](https://help.nextcloud.com/t/how-to-refresh-the-favicons-in-bookmarks/244027)

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**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 3\
**Last updated:** [May 4, 2026, 8:11pm UTC](https://help.nextcloud.com/t/how-to-refresh-the-favicons-in-bookmarks/244027 "2026-05-04T20:11:47Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.3 Opera…

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## [The app config key dav/hide\_absence\_settings is not defined in the config lexicon](https://help.nextcloud.com/t/the-app-config-key-dav-hide-absence-settings-is-not-defined-in-the-config-lexicon/240636)

<div class="topic-metadata">

**Author:** [@janusng](https://help.nextcloud.com/u/janusng)\
**Replies:** 4\
**Last updated:** [April 29, 2026, 3:29pm UTC](https://help.nextcloud.com/t/the-app-config-key-dav-hide-absence-settings-is-not-defined-in-the-config-lexicon/240636 "2026-04-29T15:29:54Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [Upgrading from v27 to v28 stuck](https://help.nextcloud.com/t/upgrading-from-v27-to-v28-stuck/243756)

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**Author:** [@Lorthiz](https://help.nextcloud.com/u/Lorthiz)\
**Replies:** 0\
**Last updated:** [April 27, 2026, 12:26am UTC](https://help.nextcloud.com/t/upgrading-from-v27-to-v28-stuck/243756 "2026-04-27T00:26:39Z")

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The Basics Nextcloud Server version (e.g., 29.x.x): 27.1.9.1 Operating system and version (e.g., Ubuntu 24.04): n/a Web server and version (e.g, Apache 2.4.25): n/a Reverse proxy and version \_(e.g. nginx 1.27.2…

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## [PNGs sync'd from iOS are not PNGs](https://help.nextcloud.com/t/pngs-syncd-from-ios-are-not-pngs/242429)

<div class="topic-metadata">

**Author:** [@nraygun](https://help.nextcloud.com/u/nraygun)\
**Replies:** 6\
**Last updated:** [April 24, 2026, 12:29am UTC](https://help.nextcloud.com/t/pngs-syncd-from-ios-are-not-pngs/242429 "2026-04-24T00:29:05Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 32.06 O…

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## [Error message OnlyOffice in log](https://help.nextcloud.com/t/error-message-onlyoffice-in-log/241686)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 1\
**Last updated:** [April 9, 2026, 12:54pm UTC](https://help.nextcloud.com/t/error-message-onlyoffice-in-log/241686 "2026-04-09T12:54:04Z")

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\[details=“Support intro”\] Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: Nextcloud Server version: Nextcloud 33.0.0 Oper…

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## [Update 33.0.0 to 33.0.2 not working](https://help.nextcloud.com/t/update-33-0-0-to-33-0-2-not-working/242969)

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**Author:** [@Jorge\_Gutierrez](https://help.nextcloud.com/u/Jorge_Gutierrez)\
**Replies:** 10\
**Last updated:** [April 9, 2026, 2:36am UTC](https://help.nextcloud.com/t/update-33-0-0-to-33-0-2-not-working/242969 "2026-04-09T02:36:30Z")

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▶ Support intro Nextcloud Server version (e.g., 29.x.x): Nextcloud 26 Winter33.0.0 Operating system and version (e.g., Ubuntu 24.04): Linux 6.12.75+rpt-rpi-2712 Bookworm Web server and version (e.g, Apache 2.4.25):…

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## [Shared files since autumn 2025 show only “Special Permissions” – cannot be edited or imported into another program anymore](https://help.nextcloud.com/t/shared-files-since-autumn-2025-show-only-special-permissions-cannot-be-edited-or-imported-into-another-program-anymore/242702)

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**Author:** [@Remags](https://help.nextcloud.com/u/Remags)\
**Replies:** 4\
**Last updated:** [April 2, 2026, 1:43pm UTC](https://help.nextcloud.com/t/shared-files-since-autumn-2025-show-only-special-permissions-cannot-be-edited-or-imported-into-another-program-anymore/242702 "2026-04-02T13:43:28Z")

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Hello everyone, I have been using Nextcloud for a long time to share files with external people and colleagues. The recipients install the official Nextcloud Files on their devices (PCs running Windows 10 & 11) and con…

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## [Latest version or release plan](https://help.nextcloud.com/t/latest-version-or-release-plan/242738)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 6\
**Last updated:** [April 1, 2026, 3:13pm UTC](https://help.nextcloud.com/t/latest-version-or-release-plan/242738 "2026-04-01T15:13:43Z")

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I’m a bit confused by the release version numbering of Nextcloud desktop client. On Fedora 43 only recently a package for version 4.0.7. The AppImage is at v33.0.8 but if I navigate to Download and install Nextcloud and …

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## [Tray icon shows sync fail, hover not problem, but metadata setup error!](https://help.nextcloud.com/t/tray-icon-shows-sync-fail-hover-not-problem-but-metadata-setup-error/242736)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 0\
**Last updated:** [April 1, 2026, 8:10am UTC](https://help.nextcloud.com/t/tray-icon-shows-sync-fail-hover-not-problem-but-metadata-setup-error/242736 "2026-04-01T08:10:42Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.1 Opera…

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## [Nextcloud no longer accesible under \`https://cloud.example.com/apps/dashboard/\`](https://help.nextcloud.com/t/nextcloud-no-longer-accesible-under-https-cloud-example-com-apps-dashboard/242202)

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**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 6\
**Last updated:** [March 26, 2026, 9:29am UTC](https://help.nextcloud.com/t/nextcloud-no-longer-accesible-under-https-cloud-example-com-apps-dashboard/242202 "2026-03-26T09:29:07Z")

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▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can . :heart: The Basics Nextcloud Server version: Nextcloud 33.0.0 Op…

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## [Change nextcloud client](https://help.nextcloud.com/t/change-nextcloud-client/242035)

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**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 3\
**Last updated:** [March 18, 2026, 11:31am UTC](https://help.nextcloud.com/t/change-nextcloud-client/242035 "2026-03-18T11:31:29Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.0 Opera…

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## [Collabora healthcheck](https://help.nextcloud.com/t/collabora-healthcheck/241738)

<div class="topic-metadata">

**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\
**Replies:** 1\
**Last updated:** [March 13, 2026, 7:38pm UTC](https://help.nextcloud.com/t/collabora-healthcheck/241738 "2026-03-13T19:38:14Z")

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version: Nextcloud 33.0.0 Operating system and…

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## [Context-Chat: AppConfigTypeConflictException](https://help.nextcloud.com/t/context-chat-appconfigtypeconflictexception/238760)

<div class="topic-metadata">

**Author:** [@Schubi](https://help.nextcloud.com/u/Schubi)\
**Replies:** 1\
**Last updated:** [February 20, 2026, 10:50am UTC](https://help.nextcloud.com/t/context-chat-appconfigtypeconflictexception/238760 "2026-02-20T10:50:40Z")

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Hallo, ich bin gerade dabei mal die Möglichkeiten von Assistant auszuprobieren. Beim Context-Chat habe ich das Problem, das die erst Indizierung nicht durch läuft und ich immer die gleiche Fehlermeldung bekomme. “AppC…

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## [\[Memories\] Forbidden You must provide a valid X-Recognize-Api-Key Uncaught exception](https://help.nextcloud.com/t/memories-forbidden-you-must-provide-a-valid-x-recognize-api-key-uncaught-exception/240640)

<div class="topic-metadata">

**Author:** [@janusng](https://help.nextcloud.com/u/janusng)\
**Replies:** 2\
**Last updated:** [February 19, 2026, 9:42pm UTC](https://help.nextcloud.com/t/memories-forbidden-you-must-provide-a-valid-x-recognize-api-key-uncaught-exception/240640 "2026-02-19T21:42:13Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [PHP warning during the download of multiple files](https://help.nextcloud.com/t/php-warning-during-the-download-of-multiple-files/236252)

<div class="topic-metadata">

**Author:** [@Cisco30](https://help.nextcloud.com/u/Cisco30)\
**Replies:** 5\
**Last updated:** [February 19, 2026, 7:58am UTC](https://help.nextcloud.com/t/php-warning-during-the-download-of-multiple-files/236252 "2026-02-19T07:58:59Z")

</div>

Hi, Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.2 Operating …

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## [collabora connection](https://help.nextcloud.com/t/collabora-connection/239790)

<div class="topic-metadata">

**Author:** [@gjblajian](https://help.nextcloud.com/u/gjblajian)\
**Replies:** 0\
**Last updated:** [February 4, 2026, 9:01pm UTC](https://help.nextcloud.com/t/collabora-connection/239790 "2026-02-04T21:01:06Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [No more android app sync - unknown error](https://help.nextcloud.com/t/no-more-android-app-sync-unknown-error/239578)

<div class="topic-metadata">

**Author:** [@nahuelange](https://help.nextcloud.com/u/nahuelange)\
**Replies:** 2\
**Last updated:** [January 31, 2026, 10:37am UTC](https://help.nextcloud.com/t/no-more-android-app-sync-unknown-error/239578 "2026-01-31T10:37:55Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud…

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## [Looks like "NEXTCLOUD\_ENABLE\_DRI\_DEVICE=true" not working](https://help.nextcloud.com/t/looks-like-nextcloud-enable-dri-device-true-not-working/238843)

<div class="topic-metadata">

**Author:** [@KaeTuuN](https://help.nextcloud.com/u/KaeTuuN)\
**Replies:** 7\
**Last updated:** [January 30, 2026, 9:01pm UTC](https://help.nextcloud.com/t/looks-like-nextcloud-enable-dri-device-true-not-working/238843 "2026-01-30T21:01:04Z")

</div>

The Basics Nextcloud Server version (e.g., 29.x.x): Actual AIO Version Operating system and version (e.g., Ubuntu 24.04): up-to-date Debian 13 Kernel: 6.17.13+deb13-amd64 mesa: 25.2.6-1~bpo13+1 Web server and vers…

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## [Nextcloud-aio-database pegged CPU on DB query](https://help.nextcloud.com/t/nextcloud-aio-database-pegged-cpu-on-db-query/238805)

<div class="topic-metadata">

**Author:** [@Putrified](https://help.nextcloud.com/u/Putrified)\
**Replies:** 4\
**Last updated:** [January 26, 2026, 6:42am UTC](https://help.nextcloud.com/t/nextcloud-aio-database-pegged-cpu-on-db-query/238805 "2026-01-26T06:42:44Z")

</div>

▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): (32.0.3) Operating system and version (e.g., Ubuntu 24.04): Debian 13 Web server and version (e.g, Apache 2.4.25): Nextcloud AIO Reverse proxy …

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## [Built-In Updater (Administration settings page) no longer shown](https://help.nextcloud.com/t/built-in-updater-administration-settings-page-no-longer-shown/238948)

<div class="topic-metadata">

**Author:** [@dbolton](https://help.nextcloud.com/u/dbolton)\
**Replies:** 3\
**Last updated:** [January 21, 2026, 9:57am UTC](https://help.nextcloud.com/t/built-in-updater-administration-settings-page-no-longer-shown/238948 "2026-01-21T09:57:14Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.3 O…

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## [OnlyOffice connection broken every 24 hours or so](https://help.nextcloud.com/t/onlyoffice-connection-broken-every-24-hours-or-so/235234)

<div class="topic-metadata">

**Author:** [@Late7562](https://help.nextcloud.com/u/Late7562)\
**Replies:** 1\
**Last updated:** [January 21, 2026, 2:13am UTC](https://help.nextcloud.com/t/onlyoffice-connection-broken-every-24-hours-or-so/235234 "2026-01-21T02:13:44Z")

</div>

▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.1 O…

[Next page](https://help.nextcloud.com/tag/nc27/353.md?match_all_tags=true&page=1&tags%5B%5D=nc27)
