# \#missing\_information **URL:** https://help.nextcloud.com/tag/missing-information/202.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [Unable to download/install passwords](https://help.nextcloud.com/t/unable-to-download-install-passwords/250485)
**Author:** [@t.sch](https://help.nextcloud.com/u/t.sch)\ **Replies:** 8\ **Last updated:** [October 3, 2026, 1:36pm UTC](https://help.nextcloud.com/t/unable-to-download-install-passwords/250485 "2026-10-03T13:36:18Z")
I tried to install the passwords APP, but it does not work. Is there a problem on the server? Thank you! --- ## [Open file location folder](https://help.nextcloud.com/t/open-file-location-folder/248616)
**Author:** [@Andrej\_Znidaric](https://help.nextcloud.com/u/Andrej_Znidaric)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 7:54am UTC](https://help.nextcloud.com/t/open-file-location-folder/248616 "2026-09-01T07:54:28Z")
The Basics Nextcloud Server version (e.g., 29.x.x): replace me Operating system and version (e.g., Ubuntu 24.04): replace me Web server and version (e.g, Apache 2.4.25): replace me Reverse proxy and version \_(e… --- ## [Fotos nach Änderungsdatum statt Aufnahmedatum sortiert](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253)
**Author:** [@fazer227](https://help.nextcloud.com/u/fazer227)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 3:00pm UTC](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253 "2026-08-18T15:00:17Z")
Hallo, Ich habe vor wenigen Tagen einen Storage Share bei Hetzner erstellt. Ich bin iPhone-Nutzer und würde gerne meine Fotos statt in iCloud in der Nextcloud bei Hetzner speichern. Um die Fotos zu synchroniseren nutze … --- ## [Nextcloud nach Proxmoxupdate (7.2 auf 7.4) nicht mehr erreichbar](https://help.nextcloud.com/t/nextcloud-nach-proxmoxupdate-7-2-auf-7-4-nicht-mehr-erreichbar/238150)
**Author:** [@morgenstern](https://help.nextcloud.com/u/morgenstern)\ **Replies:** 2\ **Last updated:** [January 6, 2026, 9:36pm UTC](https://help.nextcloud.com/t/nextcloud-nach-proxmoxupdate-7-2-auf-7-4-nicht-mehr-erreichbar/238150 "2026-01-06T21:36:06Z")
▶ Support intro Hallo zusammen, ich habe Nextcloud in einem LCX auf Ubuntu 22.04.5 LTS unter Proxmox laufen. Ich habe gestern ein Update gemacht und seit dem kann ich die Nextcloud auf der Webseite (über die Netzwerkinte… --- ## [请问如何更改nextcloud客户端语言界面显示中文](https://help.nextcloud.com/t/nextcloud/225513)
**Author:** [@czcnqd](https://help.nextcloud.com/u/czcnqd)\ **Replies:** 6\ **Last updated:** [January 6, 2026, 7:59pm UTC](https://help.nextcloud.com/t/nextcloud/225513 "2026-01-06T19:59:51Z")
安装最新的nextcloud的windows客户端，界面只有英文，在win11中文版，srv2022中文版都有安装，均只有英文显示，请问如何改为中文显示？谢谢 --- ## [Contact 8.1.1 does not show all members](https://help.nextcloud.com/t/contact-8-1-1-does-not-show-all-members/237477)
**Author:** [@Floke](https://help.nextcloud.com/u/Floke)\ **Replies:** 2\ **Last updated:** [January 5, 2026, 7:32pm UTC](https://help.nextcloud.com/t/contact-8-1-1-does-not-show-all-members/237477 "2026-01-05T19:32:58Z")
▶ Support intro We are using Nextcloud version 32.0.3 and Contacts version 8.1.1. Due to an error, our users cannot see all the members of their contact teams. Has anyone experienced the same issue with this Nextcloud ve… --- ## [Share Link only giving internal ip address](https://help.nextcloud.com/t/share-link-only-giving-internal-ip-address/237985)
**Author:** [@Huntd](https://help.nextcloud.com/u/Huntd)\ **Replies:** 2\ **Last updated:** [January 2, 2026, 5:33pm UTC](https://help.nextcloud.com/t/share-link-only-giving-internal-ip-address/237985 "2026-01-02T17:33:54Z")
I am running NextCloud as an app on a TrueNAS device. The version is the release 32.0.3. I am able to both access NextCloud on my network through putting in my NAS’s internal IP and I can access it through putting in my… --- ## [Letting users handle unwanted form shares?](https://help.nextcloud.com/t/letting-users-handle-unwanted-form-shares/237227)
**Author:** [@wilhelmw](https://help.nextcloud.com/u/wilhelmw)\ **Replies:** 1\ **Last updated:** [December 11, 2025, 10:43am UTC](https://help.nextcloud.com/t/letting-users-handle-unwanted-form-shares/237227 "2025-12-11T10:43:47Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have As a user of Nextcloud in an on-premise installation … --- ## [Problem Nextcloud 32.0 install](https://help.nextcloud.com/t/problem-nextcloud-32-0-install/233360)
**Author:** [@janar](https://help.nextcloud.com/u/janar)\ **Replies:** 36\ **Last updated:** [October 15, 2025, 1:46pm UTC](https://help.nextcloud.com/t/problem-nextcloud-32-0-install/233360 "2025-10-15T13:46:10Z")
Why i cannot install Nextcloud server 32.0 ? When i click install, then nothing happnes. I see this message: Only MySQL/MariaDB is available. Install and activate additional PHP modules to choose other database types. … --- ## [NextCloud Login über lokale IP nicht mehr möglich](https://help.nextcloud.com/t/nextcloud-login-uber-lokale-ip-nicht-mehr-moglich/231223)
**Author:** [@mic2025](https://help.nextcloud.com/u/mic2025)\ **Replies:** 10\ **Last updated:** [September 1, 2025, 5:26am UTC](https://help.nextcloud.com/t/nextcloud-login-uber-lokale-ip-nicht-mehr-moglich/231223 "2025-09-01T05:26:44Z")
Hallo liebe Community, ich habe eine NextCloud als Docker auf einem PC mit Open Media Vault 7 laufen. Sie läuft in einem eigenen MacVLAN und um sie aus dem Internet verfügbar zu machen nutze ich einen Domain von IPV64.n… --- ## [Ordner Synchronisierungen vollständig zurücksetzen](https://help.nextcloud.com/t/ordner-synchronisierungen-vollstandig-zurucksetzen/230297)
**Author:** [@reisemike](https://help.nextcloud.com/u/reisemike)\ **Replies:** 2\ **Last updated:** [August 14, 2025, 9:07pm UTC](https://help.nextcloud.com/t/ordner-synchronisierungen-vollstandig-zurucksetzen/230297 "2025-08-14T21:07:26Z")
Problem: Ich habe alle Ordner Synchronisierungen auf dem PC bei Nextcloud-Einstellungen entfernt. Die Anzeige bei Nextcloud-Einstellungen zeigtdanach keine Ordnung Synchronisierungen an. In früheren Ordner Synchronisie… --- ## [No database drivers (sqlite, mysql, or postgresql)](https://help.nextcloud.com/t/no-database-drivers-sqlite-mysql-or-postgresql/229811)
**Author:** [@Shehab\_Mahmoud\_Sedik](https://help.nextcloud.com/u/Shehab_Mahmoud_Sedik)\ **Replies:** 1\ **Last updated:** [August 5, 2025, 5:31am UTC](https://help.nextcloud.com/t/no-database-drivers-sqlite-mysql-or-postgresql/229811 "2025-08-05T05:31:48Z")
Hello i have this problem and im using ubuntu 22.04 the server were worked and i have data in it and im trying much solutions but all not worked thanks --- ## [Nextcloud mit Collabora Online erweitern](https://help.nextcloud.com/t/nextcloud-mit-collabora-online-erweitern/229694)
**Author:** [@martin001](https://help.nextcloud.com/u/martin001)\ **Replies:** 2\ **Last updated:** [August 3, 2025, 5:25pm UTC](https://help.nextcloud.com/t/nextcloud-mit-collabora-online-erweitern/229694 "2025-08-03T17:25:37Z")
Hallo, ich habe die aktuelle Nextcloud, php8.3 und apache2. Ich möchte wissen wie man auf meinem Debian12 selbst Collabora hosted und die Nextcloud damit verlinkt. Weitere Informationen gebe ich gerne. LG Martin --- ## [Insufficient data: No login credentials saved](https://help.nextcloud.com/t/insufficient-data-no-login-credentials-saved/229459)
**Author:** [@RORZE](https://help.nextcloud.com/u/RORZE)\ **Replies:** 5\ **Last updated:** [July 31, 2025, 10:05pm UTC](https://help.nextcloud.com/t/insufficient-data-no-login-credentials-saved/229459 "2025-07-31T22:05:12Z")
When I connect the AD domain controller and NAS in NextCloud, I am unable to collaboratively edit files when my authentication uses login credentials saved in the database. Additionally, in the background, I can see the … --- ## [Facing this Issue on my next cloud deployment, PRODUCTION ENVIRONMENT](https://help.nextcloud.com/t/facing-this-issue-on-my-next-cloud-deployment-production-environment/229264)
**Author:** [@Bhavya\_Giri](https://help.nextcloud.com/u/Bhavya_Giri)\ **Replies:** 1\ **Last updated:** [July 25, 2025, 2:10pm UTC](https://help.nextcloud.com/t/facing-this-issue-on-my-next-cloud-deployment-production-environment/229264 "2025-07-25T14:10:21Z")
Internal Server Error The server was unable to complete your request. If this happens again, please send the technical details below to the server administrator. More details can be found in the server log. For more d… --- ## [Problem setting up talk](https://help.nextcloud.com/t/problem-setting-up-talk/229215)
**Author:** [@trashdeveloper](https://help.nextcloud.com/u/trashdeveloper)\ **Replies:** 1\ **Last updated:** [July 24, 2025, 7:45am UTC](https://help.nextcloud.com/t/problem-setting-up-talk/229215 "2025-07-24T07:45:39Z")
I just set up nextcloud 2-3 days ago - cloud talk is a pest will work and then not because HPB will break and then work. Finally I have no idea what I did but I got it up and its been great. Mind you Gemini 2.5 pro hel… --- ## [Backup takes too long to finish](https://help.nextcloud.com/t/backup-takes-too-long-to-finish/227649)
**Author:** [@mitexleo](https://help.nextcloud.com/u/mitexleo)\ **Replies:** 1\ **Last updated:** [June 27, 2025, 3:05pm UTC](https://help.nextcloud.com/t/backup-takes-too-long-to-finish/227649 "2025-06-27T15:05:17Z")
Hi, I have less than 30 GB of data yet backup takes forever to finish. There is no error log. It just stuck at “Creating archives..”. I just stopped the Borg container and removed the lock file. How can I make it fast… --- ## [Turn off automatic leaching](https://help.nextcloud.com/t/turn-off-automatic-leaching/222523)
**Author:** [@lucasperegrino](https://help.nextcloud.com/u/lucasperegrino)\ **Replies:** 3\ **Last updated:** [June 22, 2025, 8:29am UTC](https://help.nextcloud.com/t/turn-off-automatic-leaching/222523 "2025-06-22T08:29:26Z")
Good morning everyone, I have a problem here. I can’t delete files from the recycle bin. There is a bug in the system. The files stored in the main folder count the usage space, but the files in the recycle bin do not ta… --- ## [Updated Unraid Docker from 23.0.12.2 and now 404 Nginx Error](https://help.nextcloud.com/t/updated-unraid-docker-from-23-0-12-2-and-now-404-nginx-error/226795)
**Author:** [@Jeremiah\_B](https://help.nextcloud.com/u/Jeremiah_B)\ **Replies:** 5\ **Last updated:** [June 13, 2025, 5:28pm UTC](https://help.nextcloud.com/t/updated-unraid-docker-from-23-0-12-2-and-now-404-nginx-error/226795 "2025-06-13T17:28:39Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 23.0.12.2 Operating system and version (e.g., Ubuntu 24.04): Unraid 6.12.5 Reverse proxy and version \_(e.g. nginx 1.27.2) 2.12.3 Is this the first time… --- ## [Files have been deleted from NextCloud by the system](https://help.nextcloud.com/t/files-have-been-deleted-from-nextcloud-by-the-system/226278)
**Author:** [@CPdijon](https://help.nextcloud.com/u/CPdijon)\ **Replies:** 1\ **Last updated:** [June 4, 2025, 1:23pm UTC](https://help.nextcloud.com/t/files-have-been-deleted-from-nextcloud-by-the-system/226278 "2025-06-04T13:23:00Z")
Hello, I realized that some files on the platform had disappeared. They do not appear in deleted files or in the folder activity. These files have not been deleted by a user. they seem to have disappeared (system bug? o… --- ## [SIP Trip Phone Issues](https://help.nextcloud.com/t/sip-trip-phone-issues/226100)
**Author:** [@Syntax](https://help.nextcloud.com/u/Syntax)\ **Replies:** 4\ **Last updated:** [June 3, 2025, 9:14pm UTC](https://help.nextcloud.com/t/sip-trip-phone-issues/226100 "2025-06-03T21:14:10Z")
I installed the SIP Trip Phone app that went successful (duh) But the problem lays with the opening, it sends me to https://example.com/custom\_apps/sip\_trip\_phone/phone/index.php But that page doesn’t exist. Im runnin… --- ## [Setup warnings on new installation](https://help.nextcloud.com/t/setup-warnings-on-new-installation/224687)
**Author:** [@mouse77](https://help.nextcloud.com/u/mouse77)\ **Replies:** 12\ **Last updated:** [May 14, 2025, 8:07pm UTC](https://help.nextcloud.com/t/setup-warnings-on-new-installation/224687 "2025-05-14T20:07:38Z")
I got my Nextcloud set up, in my admin settings, under overview, I saw this message, image attached, what do I do? --- ## [How to enable Ajax, WebCron, Cron](https://help.nextcloud.com/t/how-to-enable-ajax-webcron-cron/223646)
**Author:** [@Uturn](https://help.nextcloud.com/u/Uturn)\ **Replies:** 7\ **Last updated:** [May 6, 2025, 8:46pm UTC](https://help.nextcloud.com/t/how-to-enable-ajax-webcron-cron/223646 "2025-05-06T20:46:58Z")
my Cloud runs on a webhosting server and it seems background jobs do not run as they should. The webhosting does not have a command line pointing to the cloud installation, and I would like to have these jobs executed co… --- ## [Hetzner storage share "update required"](https://help.nextcloud.com/t/hetzner-storage-share-update-required/224325)
**Author:** [@Jennifer\_Girrbach-No](https://help.nextcloud.com/u/Jennifer_Girrbach-No)\ **Replies:** 2\ **Last updated:** [May 6, 2025, 8:31pm UTC](https://help.nextcloud.com/t/hetzner-storage-share-update-required/224325 "2025-05-06T20:31:20Z")
I use Nextcloud with Hetzner on a linux machine with ubuntu (but I get the same with my windows laptop). When I want to login to my storage share on either browser (chrome or firefox) I get: Update needed Please use the… --- ## [Internal server problem](https://help.nextcloud.com/t/internal-server-problem/189339)
**Author:** [@AnnaOrtwein](https://help.nextcloud.com/u/AnnaOrtwein)\ **Replies:** 2\ **Last updated:** [April 24, 2025, 10:14am UTC](https://help.nextcloud.com/t/internal-server-problem/189339 "2025-04-24T10:14:56Z")
When I want to log into my cloud, it says this: The server could not complete the request. If this occurs again, please send the technical details below to your server administrator. Further details can be found in th… --- ## [Nie moge skonfigurowac server poczty. nie wysyla powiadomlen..Prosze o pomoc!](https://help.nextcloud.com/t/nie-moge-skonfigurowac-server-poczty-nie-wysyla-powiadomlen-prosze-o-pomoc/179623)
**Author:** [@olehorsuliak](https://help.nextcloud.com/u/olehorsuliak)\ **Replies:** 11\ **Last updated:** [April 9, 2025, 5:20pm UTC](https://help.nextcloud.com/t/nie-moge-skonfigurowac-server-poczty-nie-wysyla-powiadomlen-prosze-o-pomoc/179623 "2025-04-09T17:20:05Z")
Nie moge skonfigurowac server poczty. nie wysyla powiadomlen…Prosze o pomoc! --- ## [Send a link using \*cloud file link](https://help.nextcloud.com/t/send-a-link-using-cloud-file-link/221384)
**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\ **Replies:** 1\ **Last updated:** [March 31, 2025, 8:06am UTC](https://help.nextcloud.com/t/send-a-link-using-cloud-file-link/221384 "2025-03-31T08:06:06Z")
I use \*cloud file link from thunderbird to send a file. The file is oploaded and the email arrives. Yet the generated link says: ▶ Support intro Some or all of the below information will be requested if it isn’t supplied… --- ## [Where is Admin / Logging?](https://help.nextcloud.com/t/where-is-admin-logging/220834)
**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\ **Replies:** 1\ **Last updated:** [March 22, 2025, 2:51pm UTC](https://help.nextcloud.com/t/where-is-admin-logging/220834 "2025-03-22T14:51:33Z")
--- ## [DAVx5 not connecting](https://help.nextcloud.com/t/davx5-not-connecting/217355)
**Author:** [@theking2](https://help.nextcloud.com/u/theking2)\ **Replies:** 2\ **Last updated:** [March 22, 2025, 2:27pm UTC](https://help.nextcloud.com/t/davx5-not-connecting/217355 "2025-03-22T14:27:51Z")
I get no CalDAV or CardDAV service found. How do I connect my Android contacts and agenda to NextCloud This didn’t help: Synchronizing with Android — Nextcloud latest User Manual latest documentation --- ## [Desktop-Client on MacOS does not update automatically (greyed out)](https://help.nextcloud.com/t/desktop-client-on-macos-does-not-update-automatically-greyed-out/168632)
**Author:** [@glisco](https://help.nextcloud.com/u/glisco)\ **Replies:** 6\ **Last updated:** [March 14, 2025, 7:53pm UTC](https://help.nextcloud.com/t/desktop-client-on-macos-does-not-update-automatically-greyed-out/168632 "2025-03-14T19:53:19Z")
I’m on MacOS Ventura 13.5.1 (22G90). The Desktop-Client was on 3.9.2something but this bothers for a long time: The Desktop-Client shows new updates and updates perfectly. But why is the “Automatically download and inst… [Next page](https://help.nextcloud.com/tag/missing-information/202.md?match_all_tags=true&page=1&tags%5B%5D=missing_information)