# \#hosting **URL:** https://help.nextcloud.com/tag/hosting/119.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [Some spreadsheet files have strange names on a client](https://help.nextcloud.com/t/some-spreadsheet-files-have-strange-names-on-a-client/251727)
**Author:** [@bege](https://help.nextcloud.com/u/bege)\ **Replies:** 2\ **Last updated:** [November 6, 2026, 7:01pm UTC](https://help.nextcloud.com/t/some-spreadsheet-files-have-strange-names-on-a-client/251727 "2026-11-06T19:01:42Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 34.0.5 … --- ## [Does Nextcloud files for macOS work for you in production?](https://help.nextcloud.com/t/does-nextcloud-files-for-macos-work-for-you-in-production/251615)
**Author:** [@saettel.beifuss0](https://help.nextcloud.com/u/saettel.beifuss0)\ **Replies:** 2\ **Last updated:** [November 2, 2026, 11:32am UTC](https://help.nextcloud.com/t/does-nextcloud-files-for-macos-work-for-you-in-production/251615 "2026-11-02T11:32:36Z")
Does Nextcloud Files for macOS (with virtual files enabled) work for you in production? What do I mean by that? I’ll give it a try to explain it. Bear with me, there is a reason why this text is so long :slight\_smile: I… --- ## [Update needed - unable to access Nextcloud (or occ terminal)](https://help.nextcloud.com/t/update-needed-unable-to-access-nextcloud-or-occ-terminal/251509)
**Author:** [@digitalgerry](https://help.nextcloud.com/u/digitalgerry)\ **Replies:** 1\ **Last updated:** [October 25, 2026, 11:32am UTC](https://help.nextcloud.com/t/update-needed-unable-to-access-nextcloud-or-occ-terminal/251509 "2026-10-25T11:32:00Z")
▶ The Basics Nextcloud Server version (e.g., 29.x.x): Desktop v 35.0.0 Mac Operating system and version (e.g., Ubuntu 24.04): Running Deesktop on Mac third party hosting ( Web server and version (e.g, Apache 2.4.2… --- ## [Problème affichage Interface Nexcloud Web depuis Maj 32](https://help.nextcloud.com/t/probleme-affichage-interface-nexcloud-web-depuis-maj-32/234831)
**Author:** [@kayaman](https://help.nextcloud.com/u/kayaman)\ **Replies:** 14\ **Last updated:** [October 24, 2026, 7:21pm UTC](https://help.nextcloud.com/t/probleme-affichage-interface-nexcloud-web-depuis-maj-32/234831 "2026-10-24T19:21:57Z")
Bonjour, après plusieurs jours d’errance, je me permet de chercher de l’aide. J’ai un nextcloud installer sur un domaine Ohv mutualisé depuis au moins 6-7 ans. Il marche correctement malgré la limite de possibilité de … --- ## [Neither the welcome email nor the password reset email is being sent to T-Online mailboxes.](https://help.nextcloud.com/t/neither-the-welcome-email-nor-the-password-reset-email-is-being-sent-to-t-online-mailboxes/251390)
**Author:** [@tstemmer](https://help.nextcloud.com/u/tstemmer)\ **Replies:** 4\ **Last updated:** [October 23, 2026, 12:23pm UTC](https://help.nextcloud.com/t/neither-the-welcome-email-nor-the-password-reset-email-is-being-sent-to-t-online-mailboxes/251390 "2026-10-23T12:23:32Z")
Dear Nextcloud Team, I am having problems sending welcome emails and password reset links to users with t-online accounts. After creating an account, or when they try to reset their password themselves, they do not rece… --- ## [Does the free TAB.DIGITAL plan support the Tuta Mail app?](https://help.nextcloud.com/t/does-the-free-tab-digital-plan-support-the-tuta-mail-app/251304)
**Author:** [@Oddme2](https://help.nextcloud.com/u/Oddme2)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 7:29am UTC](https://help.nextcloud.com/t/does-the-free-tab-digital-plan-support-the-tuta-mail-app/251304 "2026-10-22T07:29:34Z")
I’m considering TAB.DIGITAL’s free 8 GB Nextcloud account to store email attachments from Tuta Mail. Could someone confirm whether the free plan permits the official Tuta Mail app to be installed or enabled by an admini… --- ## [Client auf neuem Rechner synchronisiert nicht](https://help.nextcloud.com/t/client-auf-neuem-rechner-synchronisiert-nicht/250957)
**Author:** [@RR\_EE](https://help.nextcloud.com/u/RR_EE)\ **Replies:** 4\ **Last updated:** [October 14, 2026, 9:15pm UTC](https://help.nextcloud.com/t/client-auf-neuem-rechner-synchronisiert-nicht/250957 "2026-10-14T21:15:27Z")
Hallo, ich betreue nebenbei seit einigen Jahren u.a. eine Nextcloud-Instanz für ein kleines Architekturbüro. Das lief bisher alles ohne nennenswerte Probleme. Aber für die aktuelle Stuation brauche ich eure Hilfe. Der … --- ## [Markdown file opened in app: embedded images (relative path) fail to load ("Failed to load"), same file renders correctly in browser](https://help.nextcloud.com/t/markdown-file-opened-in-app-embedded-images-relative-path-fail-to-load-failed-to-load-same-file-renders-correctly-in-browser/250850)
**Author:** [@FXS](https://help.nextcloud.com/u/FXS)\ **Replies:** 0\ **Last updated:** [October 11, 2026, 1:46pm UTC](https://help.nextcloud.com/t/markdown-file-opened-in-app-embedded-images-relative-path-fail-to-load-failed-to-load-same-file-renders-correctly-in-browser/250850 "2026-10-11T13:46:24Z")
Bug description A Markdown file with images referenced by relative path to a subfolder (e.g. ) opens in the iOS app (Text editor view), but every image shows the placeholder “Laden fehlgeschlagen” / “Failed to load” p… --- ## [Euro Office auf Hetzner Storeshare](https://help.nextcloud.com/t/euro-office-auf-hetzner-storeshare/250785)
**Author:** [@giorgino](https://help.nextcloud.com/u/giorgino)\ **Replies:** 7\ **Last updated:** [October 10, 2026, 8:24am UTC](https://help.nextcloud.com/t/euro-office-auf-hetzner-storeshare/250785 "2026-10-10T08:24:57Z")
Hallo, da ich plane mein MS Office 365 Family nicht mehr zu verlängern, habe ich mich heute mit Alternativen beschäftigt. Hierbei bin ich Nextcloud Office powered by Euro Office gestoßen, was für mich die perfekte Alter… --- ## [Usersperre nach gültigem App-Zugriff](https://help.nextcloud.com/t/usersperre-nach-gultigem-app-zugriff/250522)
**Author:** [@andre-dus](https://help.nextcloud.com/u/andre-dus)\ **Replies:** 1\ **Last updated:** [October 4, 2026, 8:25pm UTC](https://help.nextcloud.com/t/usersperre-nach-gultigem-app-zugriff/250522 "2026-10-04T20:25:58Z")
▶ The Basics Nextcloud Hub 26 Winter (33.0.9) Hosted solution, so using browser and Android app Summary of the issue you are facing: There are 2 accounts configured for the hosted Nextcloud solution, both with admin ri… --- ## [NC-Foto-APP alle Metadaten mehrerer Jahre auf 3 Tage zusammengeschrumpft](https://help.nextcloud.com/t/nc-foto-app-alle-metadaten-mehrerer-jahre-auf-3-tage-zusammengeschrumpft/250246)
**Author:** [@DosenGourmet](https://help.nextcloud.com/u/DosenGourmet)\ **Replies:** 18\ **Last updated:** [October 1, 2026, 8:15pm UTC](https://help.nextcloud.com/t/nc-foto-app-alle-metadaten-mehrerer-jahre-auf-3-tage-zusammengeschrumpft/250246 "2026-10-01T20:15:04Z")
Hallo zusammen, ich habe mir ganz neu eine Managed-NC von HETZNER (33.0.9) gemietet. Darauf ist die Photos-App (6.0.0) bereits installiert. Soweit so gut. Nun habe ich also auch das iPhone erfolgreich verbunden und den… --- ## [Federated Kalender Sharing klappt nicht](https://help.nextcloud.com/t/federated-kalender-sharing-klappt-nicht/250355)
**Author:** [@unixasket](https://help.nextcloud.com/u/unixasket)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 11:55am UTC](https://help.nextcloud.com/t/federated-kalender-sharing-klappt-nicht/250355 "2026-09-30T11:55:10Z")
Hallo zusammen, ich nutze eine managed Nextcloud bei Hetzner (Version 33.0.9). ich habe nun versucht von einer anderen Nextcloud, die ebenfalls bei Hetzner ist (gleiche Version), sowie von einer managed Nextcloud bei K… --- ## [Is the backup app still in development? Or an alternative?](https://help.nextcloud.com/t/is-the-backup-app-still-in-development-or-an-alternative/250055)
**Author:** [@Dr.Proton](https://help.nextcloud.com/u/Dr.Proton)\ **Replies:** 3\ **Last updated:** [September 28, 2026, 10:01am UTC](https://help.nextcloud.com/t/is-the-backup-app-still-in-development-or-an-alternative/250055 "2026-09-28T10:01:38Z")
I opened an issue on the rep here: Have I missed on the basic backup function for Nextcloud? And yes, I do not want to learn and teach my family members to restore single files from an backup via borg or some termina… --- ## [Login fails on Subdomain but works on Domain](https://help.nextcloud.com/t/login-fails-on-subdomain-but-works-on-domain/249910)
**Author:** [@markus\_koller](https://help.nextcloud.com/u/markus_koller)\ **Replies:** 4\ **Last updated:** [September 24, 2026, 3:30pm UTC](https://help.nextcloud.com/t/login-fails-on-subdomain-but-works-on-domain/249910 "2026-09-24T15:30:04Z")
▶ Support intro Hello, i have an Issue logging in to Nextcloud and i hope someone here can help me… The Basics Nextcloud Server version (e.g., 29.x.x): 35.0.0.10 Operating system and version (e.g., Ubuntu 24.04): L… --- ## [Nextcloud Ordner/Dateien sichern](https://help.nextcloud.com/t/nextcloud-ordner-dateien-sichern/249662)
**Author:** [@giorgino](https://help.nextcloud.com/u/giorgino)\ **Replies:** 4\ **Last updated:** [September 20, 2026, 8:14am UTC](https://help.nextcloud.com/t/nextcloud-ordner-dateien-sichern/249662 "2026-09-20T08:14:17Z")
Hallo in die Runde, ich habe Nextcloud bei Hetzner Storeshare am laufen. Dort habe ich einen verschlüsselten Ordner (via Cryptomator) sowie diverse weitere unverschlüsselten Ordner mit Dateien abgelegt, die nicht auf me… --- ## [Tags (Kategorien) im Kalender vergeben](https://help.nextcloud.com/t/tags-kategorien-im-kalender-vergeben/249132)
**Author:** [@unixasket](https://help.nextcloud.com/u/unixasket)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 8:09am UTC](https://help.nextcloud.com/t/tags-kategorien-im-kalender-vergeben/249132 "2026-09-10T08:09:31Z")
Hallo zusammen, ich habe eine managed Nextcloud bei Hetzner. Hier möchte ich in einem freigegebenen Kalender Tags, bzw. Kategorien vergeben. Es gibt ja einige vordefinierte Kategorien. Diese passen aber nicht so gut. Ma… --- ## [Upgrade from 32.0.10 to 32.0.14 fails with write permission ploblem](https://help.nextcloud.com/t/upgrade-from-32-0-10-to-32-0-14-fails-with-write-permission-ploblem/248607)
**Author:** [@davide](https://help.nextcloud.com/u/davide)\ **Replies:** 6\ **Last updated:** [August 27, 2026, 7:17pm UTC](https://help.nextcloud.com/t/upgrade-from-32-0-10-to-32-0-14-fails-with-write-permission-ploblem/248607 "2026-08-27T19:17:43Z")
▶ The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.10 Operating system and version (e.g., Ubuntu 24.04): Linux ssh01.cluster126.gra.hosting.ovh.net 6.18.42-ovh-vps-grsec-zfs+ #1 SMP PREEMPT\_DYNAMIC Wed Aug … --- ## [Fotos nach Änderungsdatum statt Aufnahmedatum sortiert](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253)
**Author:** [@fazer227](https://help.nextcloud.com/u/fazer227)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 3:00pm UTC](https://help.nextcloud.com/t/fotos-nach-anderungsdatum-statt-aufnahmedatum-sortiert/248253 "2026-08-18T15:00:17Z")
Hallo, Ich habe vor wenigen Tagen einen Storage Share bei Hetzner erstellt. Ich bin iPhone-Nutzer und würde gerne meine Fotos statt in iCloud in der Nextcloud bei Hetzner speichern. Um die Fotos zu synchroniseren nutze … --- ## [Password App error "unable to complete request"](https://help.nextcloud.com/t/password-app-error-unable-to-complete-request/247893)
**Author:** [@FlorianDE](https://help.nextcloud.com/u/FlorianDE)\ **Replies:** 3\ **Last updated:** [August 15, 2026, 6:52am UTC](https://help.nextcloud.com/t/password-app-error-unable-to-complete-request/247893 "2026-08-15T06:52:15Z")
Hello, I’m using a managed Nextcloud from Hetzner (Nextcloud Hub 26 Winter, 33.0.6). Yesterday I noticed that the Password App (Version 2026.7.20) is no longer working and no longer contains any passwords. When I click … --- ## [I've got space problem!](https://help.nextcloud.com/t/ive-got-space-problem/247822)
**Author:** [@cr9cA](https://help.nextcloud.com/u/cr9cA)\ **Replies:** 12\ **Last updated:** [August 8, 2026, 4:55pm UTC](https://help.nextcloud.com/t/ive-got-space-problem/247822 "2026-08-08T16:55:16Z")
Bonjour, Je n’ai plus accès à nextcloud dont je ne suis pas sur de la version, mais c’est l’avant dernière. Je suis sur un serveur DEBIAN chez OVH. J’ai voulu faire la mise à jour hier et elle a bloquée à la création … --- ## [Probleme affiche des page](https://help.nextcloud.com/t/probleme-affiche-des-page/244864)
**Author:** [@thomas5](https://help.nextcloud.com/u/thomas5)\ **Replies:** 1\ **Last updated:** [August 7, 2026, 4:08pm UTC](https://help.nextcloud.com/t/probleme-affiche-des-page/244864 "2026-08-07T16:08:54Z")
▶ bonjour J’ai installé le site sur un serveur OVH avec une offre d’hébergement web mutualisé, mais il me semble qu’il y a un problème de téléchargement des thèmes, ce qui empêche le bon affichage des pages web. Il sem… --- ## [Problème espace?](https://help.nextcloud.com/t/probleme-espace/247815)
**Author:** [@cr9cA](https://help.nextcloud.com/u/cr9cA)\ **Replies:** 0\ **Last updated:** [August 6, 2026, 12:11pm UTC](https://help.nextcloud.com/t/probleme-espace/247815 "2026-08-06T12:11:49Z")
Bonjour, Je n’ai plus accès à nextcloud dont je ne suis pas sur de la version, mais c’est l’avant dernière. Je suis sur un serveur DEBIAN chez OVH. J’ai voulu faire la mise à jour hier et elle a bloquée à la création … --- ## [Previews folder not populating after deletion of previews](https://help.nextcloud.com/t/previews-folder-not-populating-after-deletion-of-previews/247561)
**Author:** [@mgomez](https://help.nextcloud.com/u/mgomez)\ **Replies:** 5\ **Last updated:** [August 3, 2026, 7:24pm UTC](https://help.nextcloud.com/t/previews-folder-not-populating-after-deletion-of-previews/247561 "2026-08-03T19:24:54Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 34.0.2 Operating system and version (e.g., Ubuntu 24.04): Ubuntu server 26.04 Web server and version (e.g, Apache 2.4.25): nginx/1.28.3 (Ubuntu) Reverse prox… --- ## [Error in NC Logs: "An exception occurred while executing a query: SQLSTATE\[40001\]: Serialization failure: 1213 Deadlock found](https://help.nextcloud.com/t/error-in-nc-logs-an-exception-occurred-while-executing-a-query-sqlstate-40001-serialization-failure-1213-deadlock-found/246848)
**Author:** [@markusd112](https://help.nextcloud.com/u/markusd112)\ **Replies:** 6\ **Last updated:** [July 13, 2026, 5:16pm UTC](https://help.nextcloud.com/t/error-in-nc-logs-an-exception-occurred-while-executing-a-query-sqlstate-40001-serialization-failure-1213-deadlock-found/246848 "2026-07-13T17:16:19Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.6 O… --- ## [Nextcloud Desktop Client on Linux not syncing file operations correctly (Copy + Rename)](https://help.nextcloud.com/t/nextcloud-desktop-client-on-linux-not-syncing-file-operations-correctly-copy-rename/246626)
**Author:** [@digitaleBrigade.58](https://help.nextcloud.com/u/digitaleBrigade.58)\ **Replies:** 1\ **Last updated:** [July 11, 2026, 7:26pm UTC](https://help.nextcloud.com/t/nextcloud-desktop-client-on-linux-not-syncing-file-operations-correctly-copy-rename/246626 "2026-07-11T19:26:54Z")
Dear Nextcloud Community, We are experiencing a reproducible issue with the Nextcloud Desktop Client on Linux (Xubuntu 24.04.4, Client Version 33.0.5) where specific file operations are not being synchronized correctly. … --- ## [Anhang per Drag&Drop in Nextcloud-Mail einfügen](https://help.nextcloud.com/t/anhang-per-drag-drop-in-nextcloud-mail-einfugen/246661)
**Author:** [@JoKo](https://help.nextcloud.com/u/JoKo)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 11:48am UTC](https://help.nextcloud.com/t/anhang-per-drag-drop-in-nextcloud-mail-einfugen/246661 "2026-07-08T11:48:53Z")
Liebe Nextcloud-Gemeinde! Managed Nextcloud bei Hetzner (Storage Share) Nextcloud Hub 25 Autumn Version 32.0.9. Mail-App Version 5.10.5 Browser Firefox 140.12.0 ESR Ich möchte beim Erstellen einer Mail einen Anhang pe… --- ## [Échec d'installation NC 34.0.1 sur mutu OVH](https://help.nextcloud.com/t/echec-dinstallation-nc-34-0-1-sur-mutu-ovh/246600)
**Author:** [@FrViPofm](https://help.nextcloud.com/u/FrViPofm)\ **Replies:** 1\ **Last updated:** [July 6, 2026, 10:49am UTC](https://help.nextcloud.com/t/echec-dinstallation-nc-34-0-1-sur-mutu-ovh/246600 "2026-07-06T10:49:13Z")
Bien le bonjour, Première tentative : J’uploade les fichiers. Les téléchargements sont OK, semble-t-il. Je vais à la page https://cloud.example.com, je mets les infos qui vont bien pour un compte admin et une base MSQ… --- ## [Accepted invites via e-mail still shown in the calendar item as pending](https://help.nextcloud.com/t/accepted-invites-via-e-mail-still-shown-in-the-calendar-item-as-pending/242503)
**Author:** [@HarterHorst](https://help.nextcloud.com/u/HarterHorst)\ **Replies:** 2\ **Last updated:** [July 2, 2026, 9:24am UTC](https://help.nextcloud.com/t/accepted-invites-via-e-mail-still-shown-in-the-calendar-item-as-pending/242503 "2026-07-02T09:24:57Z")
Dear all, I have issues with the calendar invitation replies, which is, from my perspective, an elementary feature for using the calendar in organisations. NC 32.0.6, Calendar 6.2.1, Mail 5.7 hosted at Hetzner. My pri… --- ## [Calendar app: when sharing a calendar, the "edit" checkbox keeps getting unchecked.](https://help.nextcloud.com/t/calendar-app-when-sharing-a-calendar-the-edit-checkbox-keeps-getting-unchecked/246379)
**Author:** [@Stopbit](https://help.nextcloud.com/u/Stopbit)\ **Replies:** 1\ **Last updated:** [June 29, 2026, 2:49pm UTC](https://help.nextcloud.com/t/calendar-app-when-sharing-a-calendar-the-edit-checkbox-keeps-getting-unchecked/246379 "2026-06-29T14:49:51Z")
Hello @ all I want to set up a team calendar. To do this, I created a functional account and shared its calendar. Two groups exist: “calendar\_read” and “calendar\_write”. I can check the “edit” box when selecting eith… --- ## [Geteilte Dateien/Ordner lassen sich nicht löschen](https://help.nextcloud.com/t/geteilte-dateien-ordner-lassen-sich-nicht-loschen/245480)
**Author:** [@Stanload](https://help.nextcloud.com/u/Stanload)\ **Replies:** 1\ **Last updated:** [June 13, 2026, 9:14am UTC](https://help.nextcloud.com/t/geteilte-dateien-ordner-lassen-sich-nicht-loschen/245480 "2026-06-13T09:14:40Z")
Hallo zusammen, mein Admin-Benutzer hat einen Ordner mit einem Benutzer geteilt. Wenn ich nun die Freigabe der Teilung löschen möchte, dann bekomme ich die Meldung “Internal Server Error”: Anbieter: Hetzner Stor… [Next page](https://help.nextcloud.com/tag/hosting/119.md?match_all_tags=true&page=1&tags%5B%5D=hosting)