# \#general\_question **URL:** https://help.nextcloud.com/tag/general-question/175.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [What do I tell my customer about Enterprise Features](https://help.nextcloud.com/t/what-do-i-tell-my-customer-about-enterprise-features/247099)
**Author:** [@markuseicher](https://help.nextcloud.com/u/markuseicher)\ **Replies:** 6\ **Last updated:** [July 19, 2026, 11:09am UTC](https://help.nextcloud.com/t/what-do-i-tell-my-customer-about-enterprise-features/247099 "2026-07-19T11:09:15Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have Hello fellow Nextclouders. I saw the webinar about Ne… --- ## [Is there a feature or an app that allows an admin to "log in to the web UI as a different user" inside current session?](https://help.nextcloud.com/t/is-there-a-feature-or-an-app-that-allows-an-admin-to-log-in-to-the-web-ui-as-a-different-user-inside-current-session/246502)
**Author:** [@anon85251929](https://help.nextcloud.com/u/anon85251929)\ **Replies:** 2\ **Last updated:** [July 2, 2026, 6:23pm UTC](https://help.nextcloud.com/t/is-there-a-feature-or-an-app-that-allows-an-admin-to-log-in-to-the-web-ui-as-a-different-user-inside-current-session/246502 "2026-07-02T18:23:33Z")
I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.) on Which general topic do you have Hi, I need to set up few non-admin accounts for non-s… --- ## [Nextcloud plain dashboard to prefer files usage](https://help.nextcloud.com/t/nextcloud-plain-dashboard-to-prefer-files-usage/242127)
**Author:** [@alefello](https://help.nextcloud.com/u/alefello)\ **Replies:** 3\ **Last updated:** [March 21, 2026, 10:00pm UTC](https://help.nextcloud.com/t/nextcloud-plain-dashboard-to-prefer-files-usage/242127 "2026-03-21T22:00:15Z")
Hello everybody I’m using happily NextCloud but there are some things I would like to improve. I installed an AIO instance, mainly to allow access files on my fileserver to other people, so I’ve setup external director… --- ## [Spreed API: get room web URL](https://help.nextcloud.com/t/spreed-api-get-room-web-url/236146)
**Author:** [@wedwards](https://help.nextcloud.com/u/wedwards)\ **Replies:** 0\ **Last updated:** [November 19, 2025, 7:57pm UTC](https://help.nextcloud.com/t/spreed-api-get-room-web-url/236146 "2025-11-19T19:57:11Z")
When creating a room via the /ocs/v2.php/apps/spreed/api/v4/room API, what’s a stable way to get its web URL? I can construct it myself: domain + index.php/apps/spreed/call + token. But that seems kind of flakey, especia… --- ## [Transitioning from plain installation to containerized (eg snap)](https://help.nextcloud.com/t/transitioning-from-plain-installation-to-containerized-eg-snap/229414)
**Author:** [@tpapp](https://help.nextcloud.com/u/tpapp)\ **Replies:** 4\ **Last updated:** [July 28, 2025, 9:58pm UTC](https://help.nextcloud.com/t/transitioning-from-plain-installation-to-containerized-eg-snap/229414 "2025-07-28T21:58:10Z")
I am running Nextcloud (currently 30.0) on an Ubuntu 24.04 LTS home server, for personal purposes (family calendars, documents, photos, etc). I installed it years ago, and kept upgrading it, it is working fine, but every… --- ## [How to enable Secure View for tagged files in group folders](https://help.nextcloud.com/t/how-to-enable-secure-view-for-tagged-files-in-group-folders/110075)
**Author:** [@darccio](https://help.nextcloud.com/u/darccio)\ **Replies:** 1\ **Last updated:** [June 19, 2025, 5:04am UTC](https://help.nextcloud.com/t/how-to-enable-secure-view-for-tagged-files-in-group-folders/110075 "2025-06-19T05:04:14Z")
I’m having a hard time trying to accomplish something that seems possible, but maybe I’m missing something else. I want to enable Secure view for tagged files as “confidential”. The tag is visible in the collaborative t… --- ## [Не загружаются видео извне](https://help.nextcloud.com/t/topic/224937)
**Author:** [@selys](https://help.nextcloud.com/u/selys)\ **Replies:** 0\ **Last updated:** [May 14, 2025, 5:13pm UTC](https://help.nextcloud.com/t/topic/224937 "2025-05-14T17:13:44Z")
Всем доброго времени суток. Суть проблемы: Не грузятся видеозаписи с сервера в бразуере извне. Через приложение на Android худо-бедно, но грузятся. Из локальной сети, в целом, все норм, иногда буферизация. Что можно с… --- ## [Ошибка index NotFoundException Exception thrown: OCP\\Files\\NotFoundException Exception thrown: OCP\\Files\\NotFoundException](https://help.nextcloud.com/t/index-notfoundexception-exception-thrown-ocp-files-notfoundexception-exception-thrown-ocp-files-notfoundexception/213422)
**Author:** [@Oleg\_Belyaev](https://help.nextcloud.com/u/Oleg_Belyaev)\ **Replies:** 1\ **Last updated:** [March 15, 2025, 10:28pm UTC](https://help.nextcloud.com/t/index-notfoundexception-exception-thrown-ocp-files-notfoundexception-exception-thrown-ocp-files-notfoundexception/213422 "2025-03-15T22:28:07Z")
Подскажите в чем проблемма, 3 дня бьюсь. { "reqId": "r3izqxY2pV5kzVyAYjoM", "level": 3, "time": "2024-12-26T18:27:01+00:00", "remoteAddr": "178.64.105.162", "user": "Oleg", "app": "index", "method": "GET",… --- ## [Nextcloud to replace traditional MS Fileserver](https://help.nextcloud.com/t/nextcloud-to-replace-traditional-ms-fileserver/196994)
**Author:** [@fernando\_as](https://help.nextcloud.com/u/fernando_as)\ **Replies:** 2\ **Last updated:** [July 5, 2024, 5:48pm UTC](https://help.nextcloud.com/t/nextcloud-to-replace-traditional-ms-fileserver/196994 "2024-07-05T17:48:47Z")
Hi Guys First of all let me say that right off the bat: I know that NC is a document sharing platform and not a Fileserver. Having said that, let me first give you a little bit of context: I work in a fairly large comp… --- ## [Why collectives are shown as external storage?](https://help.nextcloud.com/t/why-collectives-are-shown-as-external-storage/149281)
**Author:** [@daco](https://help.nextcloud.com/u/daco)\ **Replies:** 6\ **Last updated:** [June 17, 2024, 5:05pm UTC](https://help.nextcloud.com/t/why-collectives-are-shown-as-external-storage/149281 "2024-06-17T17:05:36Z")
Hi, I began using the collectives app on my Nextcloud instance a few weeks ago. Today I realized the files on the collectives (under “collectives”) were not syncing and I noted each collective was marked as external st… --- ## [Is there another place that the .sync database files can be moved to?](https://help.nextcloud.com/t/is-there-another-place-that-the-sync-database-files-can-be-moved-to/186930)
**Author:** [@RickoT](https://help.nextcloud.com/u/RickoT)\ **Replies:** 0\ **Last updated:** [April 2, 2024, 1:15am UTC](https://help.nextcloud.com/t/is-there-another-place-that-the-sync-database-files-can-be-moved-to/186930 "2024-04-02T01:15:47Z")
This is probably more of an annoyance than anything else, but it irritates me that the .syncxxxx files are created in the root of the folder that is synced on the client. For example, I sync my desktop, now I have .sync… --- ## [How to make Calendar + Contacts accessible from WAN without exposing the rest of Nextcloud](https://help.nextcloud.com/t/how-to-make-calendar-contacts-accessible-from-wan-without-exposing-the-rest-of-nextcloud/180326)
**Author:** [@hqsolomo](https://help.nextcloud.com/u/hqsolomo)\ **Replies:** 2\ **Last updated:** [January 30, 2024, 2:28pm UTC](https://help.nextcloud.com/t/how-to-make-calendar-contacts-accessible-from-wan-without-exposing-the-rest-of-nextcloud/180326 "2024-01-30T14:28:29Z")
Hello everyone, Is it possible to keep Nextcloud trapped behind a VPN but allow Nextcloud users to sync calendars items from their devices to Nextcloud (and vice versa, if the event was created directly in Nextcloud) ou… --- ## [Question: install firefox and thunderbird on nextcloud folder](https://help.nextcloud.com/t/question-install-firefox-and-thunderbird-on-nextcloud-folder/177246)
**Author:** [@gdh](https://help.nextcloud.com/u/gdh)\ **Replies:** 1\ **Last updated:** [December 21, 2023, 11:44pm UTC](https://help.nextcloud.com/t/question-install-firefox-and-thunderbird-on-nextcloud-folder/177246 "2023-12-21T23:44:46Z")
typically the majority of the mozilla tools like firefox and thunderbird are available as standalone. can I install the stuff on my nextcloud folder and run it from there on my windows clients? I know about bookmarks a… --- ## [Question for the community about external storage devices](https://help.nextcloud.com/t/question-for-the-community-about-external-storage-devices/171293)
**Author:** [@Thuswinburn](https://help.nextcloud.com/u/Thuswinburn)\ **Replies:** 1\ **Last updated:** [October 1, 2023, 8:56pm UTC](https://help.nextcloud.com/t/question-for-the-community-about-external-storage-devices/171293 "2023-10-01T20:56:08Z")
Hello! I just had a question for those who are more familiar with NextCloud as a whole. I had a working intense of NextCloud running locally on a RaspberrypPi3, but I have since done some things to break it and make it … --- ## [Math in Pico CMS](https://help.nextcloud.com/t/math-in-pico-cms/169979)
**Author:** [@kolcon](https://help.nextcloud.com/u/kolcon)\ **Replies:** 0\ **Last updated:** [September 12, 2023, 11:15am UTC](https://help.nextcloud.com/t/math-in-pico-cms/169979 "2023-09-12T11:15:59Z")
Hello, How can I typeset math in Pico CMS? Thanks… --- ## [What does the Nextcloud account do in stock Android's Contact app?](https://help.nextcloud.com/t/what-does-the-nextcloud-account-do-in-stock-androids-contact-app/154553)
**Author:** [@tukykarmakar](https://help.nextcloud.com/u/tukykarmakar)\ **Replies:** 0\ **Last updated:** [January 27, 2023, 10:37am UTC](https://help.nextcloud.com/t/what-does-the-nextcloud-account-do-in-stock-androids-contact-app/154553 "2023-01-27T10:37:10Z")
I got a new Nokia G21 phone with stock Android 11. I have a self-hosted Nextcloud instance in a VPS. I imported all my old contacts using a VCard version 4 file. I setup DAVx5 and set my Android Contact app to save new c… --- ## [Can someone explain what is different: Shared via link with permissions \\”17\\ and \\”7\\](https://help.nextcloud.com/t/can-someone-explain-what-is-different-shared-via-link-with-permissions-17-and-7/148486)
**Author:** [@eldee](https://help.nextcloud.com/u/eldee)\ **Replies:** 1\ **Last updated:** [October 27, 2022, 3:10pm UTC](https://help.nextcloud.com/t/can-someone-explain-what-is-different-shared-via-link-with-permissions-17-and-7/148486 "2022-10-27T15:10:21Z")
Hello , I have a question what is the difference between permissions “17” and permissions “7”. When I look at the logs and there I see the users when they share the file I see there 17 and permissions 7. What is the d… --- ## [Send email without authentication](https://help.nextcloud.com/t/send-email-without-authentication/144242)
**Author:** [@thymaro](https://help.nextcloud.com/u/thymaro)\ **Replies:** 4\ **Last updated:** [August 24, 2022, 10:07am UTC](https://help.nextcloud.com/t/send-email-without-authentication/144242 "2022-08-24T10:07:31Z")
This question concerns sending emails from within NC with the admin email address specified in the NC basic settings. There’s something I don’t understand about the email settings in NC. I have my own domain asdf dot co… --- ## [Delete old data directory](https://help.nextcloud.com/t/delete-old-data-directory/111767)
**Author:** [@Rude.Boy](https://help.nextcloud.com/u/Rude.Boy)\ **Replies:** 2\ **Last updated:** [March 24, 2021, 6:37pm UTC](https://help.nextcloud.com/t/delete-old-data-directory/111767 "2021-03-24T18:37:01Z")
NextCloudPi version v1.35.0 NextCloudPi image NextCloudPi\_07-21-19 Nextcloud version 20.0.8.1 Hi, i changed the data directory from the default path on the sd-card “/var/www/nextcloud/data” to a USB drive. i used th… --- ## [How to disable markdown editor on Android app](https://help.nextcloud.com/t/how-to-disable-markdown-editor-on-android-app/105421)
**Author:** [@tpapp](https://help.nextcloud.com/u/tpapp)\ **Replies:** 0\ **Last updated:** [January 24, 2021, 1:21pm UTC](https://help.nextcloud.com/t/how-to-disable-markdown-editor-on-android-app/105421 "2021-01-24T13:21:13Z")
I am using the Nextcloud Android app (3.14.3), and I find it great that it renders Markdown files. However, if I accidentally tap the screen, it starts editing the file. Is it possible to disable this feature, and just … --- ## [What is involved when BYOD for NextCloud at home, also pricing...?](https://help.nextcloud.com/t/what-is-involved-when-byod-for-nextcloud-at-home-also-pricing/97453)
**Author:** [@cornfarmer](https://help.nextcloud.com/u/cornfarmer)\ **Replies:** 4\ **Last updated:** [November 8, 2020, 3:27pm UTC](https://help.nextcloud.com/t/what-is-involved-when-byod-for-nextcloud-at-home-also-pricing/97453 "2020-11-08T15:27:31Z")
I can’t seem to find a clear answer about the following: I have a system at home that should be suitable to run NextCloud @ home (Win 7). Is the setup/etc. super tricky/involved? Also, what are the rate tier’s for a s… --- ## [How does nextcloud talk group call work?](https://help.nextcloud.com/t/how-does-nextcloud-talk-group-call-work/91641)
**Author:** [@bakabiko](https://help.nextcloud.com/u/bakabiko)\ **Replies:** 1\ **Last updated:** [September 7, 2020, 10:22am UTC](https://help.nextcloud.com/t/how-does-nextcloud-talk-group-call-work/91641 "2020-09-07T10:22:11Z")
I understand the nextcloud talk uses peer to peer communications but what about the group call where you have 6 participants in the call, does it use P2P communications as well? Does it mean for each IP it has to send th… --- ## [\[Question\] Should NextCloud be considered as a backup for the files?](https://help.nextcloud.com/t/question-should-nextcloud-be-considered-as-a-backup-for-the-files/81152)
**Author:** [@Sponge\_bob](https://help.nextcloud.com/u/Sponge_bob)\ **Replies:** 1\ **Last updated:** [May 11, 2020, 12:45pm UTC](https://help.nextcloud.com/t/question-should-nextcloud-be-considered-as-a-backup-for-the-files/81152 "2020-05-11T12:45:38Z")
Hello all, Sorry for a dumb question but I need to ask this before I decide move to self hosted Nextcloud. I have Qnap and for backup/share my files from my pc/laptop/mobile I use build in QSync software. There is an … --- ## [Nginx reverse proxy in front of nginx/nextcloud](https://help.nextcloud.com/t/nginx-reverse-proxy-in-front-of-nginx-nextcloud/77715)
**Author:** [@kevdog](https://help.nextcloud.com/u/kevdog)\ **Replies:** 1\ **Last updated:** [April 13, 2020, 9:42pm UTC](https://help.nextcloud.com/t/nginx-reverse-proxy-in-front-of-nginx-nextcloud/77715 "2020-04-13T21:42:57Z")
Hi I’m running nextcloud 18.3 with nginx as a frontend on freebsd. All is well and things are running with SSL certs. What I’m trying to do is stick an nginx reverse proxy in front of my nginx/nextcloud installation – … --- ## [Create a global adressbook](https://help.nextcloud.com/t/create-a-global-adressbook/59018)
**Author:** [@janniMTX](https://help.nextcloud.com/u/janniMTX)\ **Replies:** 3\ **Last updated:** [August 29, 2019, 2:29pm UTC](https://help.nextcloud.com/t/create-a-global-adressbook/59018 "2019-08-29T14:29:08Z")
Hello everyone, Is there a way to create a global address book? It is important that you have a common address book for all users. Currently we have a shared address book. Which happens to double all customer data, duri… --- ## [Is end-to-end encryption applied only to file uploads?](https://help.nextcloud.com/t/is-end-to-end-encryption-applied-only-to-file-uploads/55573)
**Author:** [@kaisbe](https://help.nextcloud.com/u/kaisbe)\ **Replies:** 2\ **Last updated:** [June 27, 2019, 1:29pm UTC](https://help.nextcloud.com/t/is-end-to-end-encryption-applied-only-to-file-uploads/55573 "2019-06-27T13:29:23Z")
Hello, I’m just concerned with the encryption of other content besides the file uploads. I found on an old topic that the platform doesn’t yet support the encryption of other content such as tasks. Is all the user con…