# \#data\_directory **URL:** https://help.nextcloud.com/tag/data-directory/787.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## [Photos app shows top menu but nothing else - previous fix doesn't work](https://help.nextcloud.com/t/photos-app-shows-top-menu-but-nothing-else-previous-fix-doesnt-work/240610)
**Author:** [@tgeller](https://help.nextcloud.com/u/tgeller)\ **Replies:** 3\ **Last updated:** [March 2, 2026, 9:46am UTC](https://help.nextcloud.com/t/photos-app-shows-top-menu-but-nothing-else-previous-fix-doesnt-work/240610 "2026-03-02T09:46:28Z")
▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 25 Autumn (32.0.6) Operating system and version (e.g., Ubuntu 24.04): Armbian 25.11.2 bookworm \\l . 6.6.63-current-bcm2712 (aarc… --- ## [Nextcloud nach RasPi Crash nicht mehr erreichbar](https://help.nextcloud.com/t/nextcloud-nach-raspi-crash-nicht-mehr-erreichbar/238242)
**Author:** [@JoLincoln](https://help.nextcloud.com/u/JoLincoln)\ **Replies:** 0\ **Last updated:** [January 6, 2026, 1:28pm UTC](https://help.nextcloud.com/t/nextcloud-nach-raspi-crash-nicht-mehr-erreichbar/238242 "2026-01-06T13:28:27Z")
Liebe Nutzer des deutschen Subforums. Es passiert leider häufig genug, dass ganz wesentliche Infos bei vielen Threads fehlen. Dabei weiß niemand außer Euch selbst, wie ihr eure Maschine(n) konfiguriert habt. Doch Inform… --- ## [Probleme bei Update auf 32.0.1](https://help.nextcloud.com/t/probleme-bei-update-auf-32-0-1/234684)
**Author:** [@lugau45](https://help.nextcloud.com/u/lugau45)\ **Replies:** 9\ **Last updated:** [November 25, 2025, 6:45am UTC](https://help.nextcloud.com/t/probleme-bei-update-auf-32-0-1/234684 "2025-11-25T06:45:11Z")
Ich wollte meine Nextcloud updaten, aber bekomme ein Fehler. Check for write permissions failed The following places can not be written to: LICENSE libtensorflow.so libtensorflow\_framework.so libtensorfl… --- ## [Nag about .ncdata not existing, then this!](https://help.nextcloud.com/t/nag-about-ncdata-not-existing-then-this/235918)
**Author:** [@saycoda](https://help.nextcloud.com/u/saycoda)\ **Replies:** 2\ **Last updated:** [November 16, 2025, 2:07pm UTC](https://help.nextcloud.com/t/nag-about-ncdata-not-existing-then-this/235918 "2025-11-16T14:07:07Z")
Hi All, New this community, I’m running Nextcloud on a Raspberry Pi 4 (w/o Docker) with external storage. Things appeared to be working but that is degrading quickly. I’m not an IT or Linux expert by any means, so I may… --- ## [Permission problems with upgrade to NC32 (without recognize app)](https://help.nextcloud.com/t/permission-problems-with-upgrade-to-nc32-without-recognize-app/234865)
**Author:** [@PifPof73](https://help.nextcloud.com/u/PifPof73)\ **Replies:** 2\ **Last updated:** [October 28, 2025, 2:50pm UTC](https://help.nextcloud.com/t/permission-problems-with-upgrade-to-nc32-without-recognize-app/234865 "2025-10-28T14:50:02Z")
I do not have the recognize app installed and I do not see which areas causes the problem. The complete nextcloud folder and all subdirectories are owned by www-data:www-data (and it worked since v15 …): sudo -u www-dat… --- ## [Nextcloud files permissions (not users files)](https://help.nextcloud.com/t/nextcloud-files-permissions-not-users-files/230847)
**Author:** [@Elianora](https://help.nextcloud.com/u/Elianora)\ **Replies:** 1\ **Last updated:** [August 24, 2025, 11:34am UTC](https://help.nextcloud.com/t/nextcloud-files-permissions-not-users-files/230847 "2025-08-24T11:34:24Z")
hi there ! context: Nextcloud v 31.0.5 (I think), self hosted on docker some days ago my teammate noticed some nextcloud data files (not users files) were owned by root so he changed all to www-data yesterday I notice… --- ## [Moving Nextcloud log file to /var/log/apache2 fails](https://help.nextcloud.com/t/moving-nextcloud-log-file-to-var-log-apache2-fails/225791)
**Author:** [@MPenzi](https://help.nextcloud.com/u/MPenzi)\ **Replies:** 10\ **Last updated:** [May 28, 2025, 5:42am UTC](https://help.nextcloud.com/t/moving-nextcloud-log-file-to-var-log-apache2-fails/225791 "2025-05-28T05:42:50Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 31.0.5 O… --- ## [Permission : nginx, php-fpm and files/folders](https://help.nextcloud.com/t/permission-nginx-php-fpm-and-files-folders/223102)
**Author:** [@electro575](https://help.nextcloud.com/u/electro575)\ **Replies:** 2\ **Last updated:** [April 29, 2025, 9:17pm UTC](https://help.nextcloud.com/t/permission-nginx-php-fpm-and-files-folders/223102 "2025-04-29T21:17:00Z")
Permission : nginx, php-fpm and files/folders Hi all, I’m running nextcloud server behind nginx with php8.4-fpm. I’m trying to use specific\_group to seperate right for www-data user. specific\_group have www-data and … --- ## [Nextcloud-aio-nextcloud cannot see appdata after a reboot](https://help.nextcloud.com/t/nextcloud-aio-nextcloud-cannot-see-appdata-after-a-reboot/222757)
**Author:** [@nblackley](https://help.nextcloud.com/u/nblackley)\ **Replies:** 2\ **Last updated:** [April 25, 2025, 4:49pm UTC](https://help.nextcloud.com/t/nextcloud-aio-nextcloud-cannot-see-appdata-after-a-reboot/222757 "2025-04-25T16:49:07Z")
I had a Nextcloud instance running perfectly for several months. One day realize its not running and when I tried to reboot it, my Nextcloud-aio-nextcloud docker container is stuck in an endless loop. I am using Docker … --- ## [How to copy files to specific user in new installation?](https://help.nextcloud.com/t/how-to-copy-files-to-specific-user-in-new-installation/223114)
**Author:** [@Grom](https://help.nextcloud.com/u/Grom)\ **Replies:** 2\ **Last updated:** [April 20, 2025, 8:04pm UTC](https://help.nextcloud.com/t/how-to-copy-files-to-specific-user-in-new-installation/223114 "2025-04-20T20:04:10Z")
Greetings, rather a question but an issue. After several unsolvable bugs and problems with my Nextcloud and ageing hardware, I am transferring to a new server. I have been thinking to use the option to import a backup … --- ## [Update in process - c-rieger Script](https://help.nextcloud.com/t/update-in-process-c-rieger-script/218428)
**Author:** [@nc-kay](https://help.nextcloud.com/u/nc-kay)\ **Replies:** 13\ **Last updated:** [February 27, 2025, 7:45pm UTC](https://help.nextcloud.com/t/update-in-process-c-rieger-script/218428 "2025-02-27T19:45:37Z")
Hallo, wie gehe ich mit folgender Fehlermeldung um? Update in process. Meldung im Browserfenster. VPS Server Debian 12 Nextcloud 30.5 -----\> 30.6 Per ssh habe ich Zugriff auf das Debian 12 System. MfG nc-kay --- ## [Problems migrating from owncloud 10.14.0 (stable)](https://help.nextcloud.com/t/problems-migrating-from-owncloud-10-14-0-stable/215527)
**Author:** [@mael-agro](https://help.nextcloud.com/u/mael-agro)\ **Replies:** 9\ **Last updated:** [January 31, 2025, 9:49am UTC](https://help.nextcloud.com/t/problems-migrating-from-owncloud-10-14-0-stable/215527 "2025-01-31T09:49:01Z")
Hello, I am testing a migration from OwnCloud to Nextcloud. My OwnCloud version is 10.14.0, and I am migrating to Nextcloud version 25.0.13, as recommended in the documentation: https://docs.nextcloud.com/server/lates… --- ## [Installation fails for a reason i couldn't identify](https://help.nextcloud.com/t/installation-fails-for-a-reason-i-couldnt-identify/214173)
**Author:** [@stemy2](https://help.nextcloud.com/u/stemy2)\ **Replies:** 1\ **Last updated:** [January 5, 2025, 10:58pm UTC](https://help.nextcloud.com/t/installation-fails-for-a-reason-i-couldnt-identify/214173 "2025-01-05T22:58:54Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 30.0.4 Operating system and version (e.g., Ubuntu 24.04): Debian 12 Web server and version (e.g, Apache 2.4.25): NGINX 1.22.1-9 Reverse proxy and version \_(e.… --- ## [Nextcloud Update/Upgrade Query Regarding Duration of Steps and Volume Size](https://help.nextcloud.com/t/nextcloud-update-upgrade-query-regarding-duration-of-steps-and-volume-size/205212)
**Author:** [@Elefo](https://help.nextcloud.com/u/Elefo)\ **Replies:** 3\ **Last updated:** [December 9, 2024, 10:42am UTC](https://help.nextcloud.com/t/nextcloud-update-upgrade-query-regarding-duration-of-steps-and-volume-size/205212 "2024-12-09T10:42:52Z")
Support introSorry to hear you’re facing problems :slightly\_frowning\_face: help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where … --- ## [ncp-backup access rights](https://help.nextcloud.com/t/ncp-backup-access-rights/212181)
**Author:** [@thc](https://help.nextcloud.com/u/thc)\ **Replies:** 0\ **Last updated:** [December 8, 2024, 6:38am UTC](https://help.nextcloud.com/t/ncp-backup-access-rights/212181 "2024-12-08T06:38:31Z")
Hallo zusammen, ncp 1.55.3 Alle anderen Informationen sind imho nicht wirklich erforderlich. In /usr/local/bin/ncp-backup steht in Zeile 103 ein chmod 640 “$destfile”. Das finde ich schon deshalb ungewöhnlich, weil s… --- ## [How do I move 2TB of data from a local drive on another PC to Nextcloud?](https://help.nextcloud.com/t/how-do-i-move-2tb-of-data-from-a-local-drive-on-another-pc-to-nextcloud/207768)
**Author:** [@logica](https://help.nextcloud.com/u/logica)\ **Replies:** 2\ **Last updated:** [October 26, 2024, 8:35am UTC](https://help.nextcloud.com/t/how-do-i-move-2tb-of-data-from-a-local-drive-on-another-pc-to-nextcloud/207768 "2024-10-26T08:35:06Z")
Nextcloud version : Linuxserver.io version: 30.0.1-ls347 Operating system and version : Unraid 6.12.13 Hi everyone, I could really use some guidance with transferring files from my Ubuntu PC to a Nextcloud instance ru… --- ## [Messed up permissions](https://help.nextcloud.com/t/messed-up-permissions/203608)
**Author:** [@jpar5](https://help.nextcloud.com/u/jpar5)\ **Replies:** 8\ **Last updated:** [September 17, 2024, 9:38pm UTC](https://help.nextcloud.com/t/messed-up-permissions/203608 "2024-09-17T21:38:18Z")
Nextcloud version (eg, 29.0.5): 29.0.6 Operating system and version (eg, Ubuntu 24.04): Ubuntu 24.04.1 Apache or nginx version (eg, Apache 2.4.25): replace me PHP version (eg, 8.3): replace me The issue you are faci… --- ## [No more calendar or apps](https://help.nextcloud.com/t/no-more-calendar-or-apps/199732)
**Author:** [@Drakentar](https://help.nextcloud.com/u/Drakentar)\ **Replies:** 3\ **Last updated:** [August 4, 2024, 2:21pm UTC](https://help.nextcloud.com/t/no-more-calendar-or-apps/199732 "2024-08-04T14:21:10Z")
Hi guys, how are you? I’m looking to see if anyone has the same problem as me. After updating Nextcloud, my calendar apps disappeared. I saw something about them not showing up anymore but they were still there, but I d… --- ## [No older log entries available](https://help.nextcloud.com/t/no-older-log-entries-available/196197)
**Author:** [@saeid\_hemati](https://help.nextcloud.com/u/saeid_hemati)\ **Replies:** 2\ **Last updated:** [July 2, 2024, 8:44am UTC](https://help.nextcloud.com/t/no-older-log-entries-available/196197 "2024-07-02T08:44:36Z")
Hello After updating to version 29.0.3, I don’t see anything in the log section apache2 php8.3 db"mariadb CONFIG = array ( 'instanceid' =\> 'oc0fwcp4hp0a', 'passwordsalt' =\> '\*\*\*\*\*\*\*\*\*', 'secret' =\> '\*\*\*\*\*\*\*', … --- ## [ocdata missing, unable to create "data" folder after upgrade to latest NC](https://help.nextcloud.com/t/ocdata-missing-unable-to-create-data-folder-after-upgrade-to-latest-nc/195538)
**Author:** [@LiamRetrams](https://help.nextcloud.com/u/LiamRetrams)\ **Replies:** 0\ **Last updated:** [June 19, 2024, 6:16am UTC](https://help.nextcloud.com/t/ocdata-missing-unable-to-create-data-folder-after-upgrade-to-latest-nc/195538 "2024-06-19T06:16:34Z")
Nextcloud version Nextcloud Hub 8 (29.0.2) Operating system and version: Ubuntu 22.04 LTS Apache or nginx version: Apache/2.4.52 (Ubuntu) PHP version: 8.1 Hey everyone. I just upgraded my very old nextcloud version … --- ## [Data directory/.ocdata error after migration](https://help.nextcloud.com/t/data-directory-ocdata-error-after-migration/194184)
**Author:** [@FarmServer](https://help.nextcloud.com/u/FarmServer)\ **Replies:** 7\ **Last updated:** [June 2, 2024, 3:36pm UTC](https://help.nextcloud.com/t/data-directory-ocdata-error-after-migration/194184 "2024-06-02T15:36:40Z")
Support introSorry to hear you’re facing problems :slightly\_frowning\_face: help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where … --- ## [Log/Installation Cleanup after Migration from NextcloudPi to Promox LXC Docker Installation](https://help.nextcloud.com/t/log-installation-cleanup-after-migration-from-nextcloudpi-to-promox-lxc-docker-installation/187723)
**Author:** [@Multisaft](https://help.nextcloud.com/u/Multisaft)\ **Replies:** 3\ **Last updated:** [April 18, 2024, 12:54pm UTC](https://help.nextcloud.com/t/log-installation-cleanup-after-migration-from-nextcloudpi-to-promox-lxc-docker-installation/187723 "2024-04-18T12:54:11Z")
Support introDear community Members, I was able to migrate my NextcloudPi Instance to a Proxmox LXC Docker installation behind NGINX. Migration was done based on the user-data (/data) and the mariadb database. I did not… --- ## [How to save files into an USB pendrive?](https://help.nextcloud.com/t/how-to-save-files-into-an-usb-pendrive/183563)
**Author:** [@Jobby](https://help.nextcloud.com/u/Jobby)\ **Replies:** 40\ **Last updated:** [April 10, 2024, 9:35am UTC](https://help.nextcloud.com/t/how-to-save-files-into-an-usb-pendrive/183563 "2024-04-10T09:35:15Z")
Hi everybody ! I would like to try to save files directly into a pendrive connected to the computer. I installed Nextcloud through CasaOS and in Nextcloud apps, I enabled the one about external storage. The point is w… --- ## [Permission issues with Docker](https://help.nextcloud.com/t/permission-issues-with-docker/186326)
**Author:** [@metaporic](https://help.nextcloud.com/u/metaporic)\ **Replies:** 5\ **Last updated:** [March 30, 2024, 8:31pm UTC](https://help.nextcloud.com/t/permission-issues-with-docker/186326 "2024-03-30T20:31:20Z")
Nextcloud version - 28 Operating system - OMV6 and Docker/Portainer Is this the first time you’ve seen this error? - Yes Hi all, sorry for the long read but I was hoping to provide as much useful information and conte… --- ## [Occ cmd throws Doctrine\\DBAL\\Exception: Failed to connect to the database: An exception occurred in the driver: SQLSTATE\[HY000\] \[2002\] No such file or directory in](https://help.nextcloud.com/t/occ-cmd-throws-doctrine-dbal-exception-failed-to-connect-to-the-database-an-exception-occurred-in-the-driver-sqlstate-hy000-2002-no-such-file-or-directory-in/169729)
**Author:** [@olexx](https://help.nextcloud.com/u/olexx)\ **Replies:** 4\ **Last updated:** [March 26, 2024, 2:15pm UTC](https://help.nextcloud.com/t/occ-cmd-throws-doctrine-dbal-exception-failed-to-connect-to-the-database-an-exception-occurred-in-the-driver-sqlstate-hy000-2002-no-such-file-or-directory-in/169729 "2024-03-26T14:15:45Z")
Hi, The occ cmd is not working, and nothing else either… I had a running installation on ubuntu 16.04 after trying to upgrade, I somehow managed to destroy most functions. I am using: nginx + php8.2 nc latest stabl… --- ## [Nextcloud stuck in maintenance mode after update](https://help.nextcloud.com/t/nextcloud-stuck-in-maintenance-mode-after-update/184325)
**Author:** [@amlamarra](https://help.nextcloud.com/u/amlamarra)\ **Replies:** 23\ **Last updated:** [March 6, 2024, 4:08pm UTC](https://help.nextcloud.com/t/nextcloud-stuck-in-maintenance-mode-after-update/184325 "2024-03-06T16:08:11Z")
Nextcloud version: 28.0.3 Operating system and version: Ubuntu 22.04.4 LTS Apache or nginx version: Apache 2.4.52-1ubuntu4.7 PHP version: 8.1 The issue you are facing: I have Nextcloud installed on a Raspberry Pi w… --- ## [Can't Upgrade via built-in updater due to "Can't Create Backup" step](https://help.nextcloud.com/t/cant-upgrade-via-built-in-updater-due-to-cant-create-backup-step/125227)
**Author:** [@DonDowner](https://help.nextcloud.com/u/DonDowner)\ **Replies:** 13\ **Last updated:** [March 1, 2024, 3:06am UTC](https://help.nextcloud.com/t/cant-upgrade-via-built-in-updater-due-to-cant-create-backup-step/125227 "2024-03-01T03:06:24Z")
Hello, I am having trouble updating Nextcloud from v21.0.5 to latest v 22.2.0. When I go to the web updater, Nextcloud can’t Create Backup and so it stops there. I re-tried the update several times and nothing. The … --- ## [Unable to erase old files](https://help.nextcloud.com/t/unable-to-erase-old-files/183546)
**Author:** [@Grossmann](https://help.nextcloud.com/u/Grossmann)\ **Replies:** 2\ **Last updated:** [February 28, 2024, 3:36pm UTC](https://help.nextcloud.com/t/unable-to-erase-old-files/183546 "2024-02-28T15:36:48Z")
\[details=“Support intro”\] I created a new server, proxmox container, debian and copied all my files with filezilla. Unable to erase them on the web version. (no delete option displayed on these files). Only the web upl… --- ## [I have latest NextCloudPi version, but dated PHP version](https://help.nextcloud.com/t/i-have-latest-nextcloudpi-version-but-dated-php-version/161951)
**Author:** [@manisman](https://help.nextcloud.com/u/manisman)\ **Replies:** 10\ **Last updated:** [February 20, 2024, 12:42am UTC](https://help.nextcloud.com/t/i-have-latest-nextcloudpi-version-but-dated-php-version/161951 "2024-02-20T00:42:06Z")
Nextcloud version: 25.0.1.1 Operating system and version: Debian GNU/Linux 11. 5.15.32-v8+ (aarch64) Apache or nginx version: Apache/2.4.56 (Debian) PHP version (eg, 7.4): PHP 7.4.33 The issue you are facing: I’m r… --- ## [Facing NotPermittedException Error in Dockerized Nextcloud Instance](https://help.nextcloud.com/t/facing-notpermittedexception-error-in-dockerized-nextcloud-instance/176408)
**Author:** [@BoBBer446](https://help.nextcloud.com/u/BoBBer446)\ **Replies:** 3\ **Last updated:** [February 9, 2024, 9:42am UTC](https://help.nextcloud.com/t/facing-notpermittedexception-error-in-dockerized-nextcloud-instance/176408 "2024-02-09T09:42:57Z")
Hello Nextcloud Community, I’m using a Nextcloud instance within a Docker container and have encountered a permission-related error. The error is as follows: Exception thrown: OCP\\Files\\NotPermittedException Could not … [Next page](https://help.nextcloud.com/tag/data-directory/787.md?match_all_tags=true&page=1&tags%5B%5D=data_directory)