# \#cloudflare **URL:** https://help.nextcloud.com/tag/cloudflare/93.md [Latest](https://help.nextcloud.com/latest.md) · [Categories](https://help.nextcloud.com/categories.md) · [Tags](https://help.nextcloud.com/tags.md) --- ## ["All files" = empty, "Folder tree" = full with my files and folders](https://help.nextcloud.com/t/all-files-empty-folder-tree-full-with-my-files-and-folders/250793)
**Author:** [@ruppscloudadmin](https://help.nextcloud.com/u/ruppscloudadmin)\ **Replies:** 7\ **Last updated:** [October 16, 2026, 12:07am UTC](https://help.nextcloud.com/t/all-files-empty-folder-tree-full-with-my-files-and-folders/250793 "2026-10-16T00:07:22Z")
▶ Support info The Basics Summary of the issue you are facing: Just FYI, the transfer of the old server into the current server using the “index.php/settings/user/migration” export+import went so kludgie. I only have two … --- ## [Support for HEIC image format used by newer mobile phones](https://help.nextcloud.com/t/support-for-heic-image-format-used-by-newer-mobile-phones/251008)
**Author:** [@brwd09](https://help.nextcloud.com/u/brwd09)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 6:29am UTC](https://help.nextcloud.com/t/support-for-heic-image-format-used-by-newer-mobile-phones/251008 "2026-10-15T06:29:42Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 35.0.1 O… --- ## [Large uploads via public share link fail at the end behind Cloudflare: assembly (MOVE) aborted, then web uploader DELETEs the chunks](https://help.nextcloud.com/t/large-uploads-via-public-share-link-fail-at-the-end-behind-cloudflare-assembly-move-aborted-then-web-uploader-deletes-the-chunks/250855)
**Author:** [@Apophenia\_Post-produ](https://help.nextcloud.com/u/Apophenia_Post-produ)\ **Replies:** 2\ **Last updated:** [October 12, 2026, 6:39am UTC](https://help.nextcloud.com/t/large-uploads-via-public-share-link-fail-at-the-end-behind-cloudflare-assembly-move-aborted-then-web-uploader-deletes-the-chunks/250855 "2026-10-12T06:39:14Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 35.0.1 (a… --- ## [Write calls to the core Provisioning API's fail](https://help.nextcloud.com/t/write-calls-to-the-core-provisioning-apis-fail/249459)
**Author:** [@bartli](https://help.nextcloud.com/u/bartli)\ **Replies:** 1\ **Last updated:** [October 10, 2026, 10:53pm UTC](https://help.nextcloud.com/t/write-calls-to-the-core-provisioning-apis-fail/249459 "2026-10-10T22:53:37Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.8 (3… --- ## [Nextcloud 35 Update breaks AIO](https://help.nextcloud.com/t/nextcloud-35-update-breaks-aio/250673)
**Author:** [@lukasstipar](https://help.nextcloud.com/u/lukasstipar)\ **Replies:** 2\ **Last updated:** [October 7, 2026, 6:46pm UTC](https://help.nextcloud.com/t/nextcloud-35-update-breaks-aio/250673 "2026-10-07T18:46:27Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 34.0.4 Operating system and version (e.g., Ubuntu 24.04): Unraid 7.3.2 Web server and version (e.g, Apache 2.4.25): unsure how to check Reverse proxy and version \_(e.g… --- ## [Web session logout upon OIDC access token expiration](https://help.nextcloud.com/t/web-session-logout-upon-oidc-access-token-expiration/250267)
**Author:** [@amarcone](https://help.nextcloud.com/u/amarcone)\ **Replies:** 2\ **Last updated:** [September 28, 2026, 5:12pm UTC](https://help.nextcloud.com/t/web-session-logout-upon-oidc-access-token-expiration/250267 "2026-09-28T17:12:32Z")
▶ Support intro The Basics Nextcloud Server version: 34.0.4 Operating system and version: ZimaOS 1.7.1 Web server and version: Apache 2.4.68 Reverse proxy and version: Caddy 2.11.4 PHP version: 8.5.11 Is t… --- ## [Cannot copy URL of existing email share from sharing sidebar](https://help.nextcloud.com/t/cannot-copy-url-of-existing-email-share-from-sharing-sidebar/250026)
**Author:** [@IanVG](https://help.nextcloud.com/u/IanVG)\ **Replies:** 3\ **Last updated:** [September 25, 2026, 3:44pm UTC](https://help.nextcloud.com/t/cannot-copy-url-of-existing-email-share-from-sharing-sidebar/250026 "2026-09-25T15:44:23Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 34.01 Operating system and version (e.g., Ubuntu 24.04): Debian GNU/Linux 13 (Trixie); host 13.7, Nextcloud container 13.6 Web server and version (e.g, Apache 2.… --- ## [Files not uploading properly through auto upload?](https://help.nextcloud.com/t/files-not-uploading-properly-through-auto-upload/249914)
**Author:** [@AWhiteMan](https://help.nextcloud.com/u/AWhiteMan)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 10:23am UTC](https://help.nextcloud.com/t/files-not-uploading-properly-through-auto-upload/249914 "2026-09-25T10:23:04Z")
▶ Nextcloud Server version (e.g., 29.x.x): 30 Operating system and version (e.g., Ubuntu 24.04): Unix, 6 Web server and version (e.g, Apache 2.4.25): Void Reverse proxy and version \_(e.g. nginx 1.27.2) None P… --- ## [Files recover lost main files from source](https://help.nextcloud.com/t/files-recover-lost-main-files-from-source/249702)
**Author:** [@Psycomatis](https://help.nextcloud.com/u/Psycomatis)\ **Replies:** 1\ **Last updated:** [September 20, 2026, 2:23pm UTC](https://help.nextcloud.com/t/files-recover-lost-main-files-from-source/249702 "2026-09-20T14:23:59Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud… --- ## [Context Chat 5.4.0: initial indexing remains incomplete, but newly created files are indexed](https://help.nextcloud.com/t/context-chat-5-4-0-initial-indexing-remains-incomplete-but-newly-created-files-are-indexed/249446)
**Author:** [@enghult](https://help.nextcloud.com/u/enghult)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 5:03pm UTC](https://help.nextcloud.com/t/context-chat-5-4-0-initial-indexing-remains-incomplete-but-newly-created-files-are-indexed/249446 "2026-09-16T17:03:18Z")
The Basics Nextcloud Server version (e.g., 29.x.x): 33.0.8.2 Operating system and version (e.g., Ubuntu 24.04): TrueNAS SCALE Linux 6.12.99-production+truenas Web server and version (e.g, Apache 2.4.25): Nextclou… --- ## [extreme beginner - messed up my installation ](https://help.nextcloud.com/t/extreme-beginner-messed-up-my-installation/248974)
**Author:** [@personalumbrella3](https://help.nextcloud.com/u/personalumbrella3)\ **Replies:** 5\ **Last updated:** [September 7, 2026, 1:01pm UTC](https://help.nextcloud.com/t/extreme-beginner-messed-up-my-installation/248974 "2026-09-07T13:01:02Z")
The Basics Nextcloud Server version (e.g., 29.x.x): I don't know? Nextcloud Spring 26 Operating system and version (e.g., Ubuntu 24.04): Fedora Server 44 Web server and version (e.g, Apache 2.4.25): I don't know… --- ## [The #627th Question About : Can't Delete Folder from web-UI](https://help.nextcloud.com/t/the-627th-question-about-cant-delete-folder-from-web-ui/248933)
**Author:** [@hiro](https://help.nextcloud.com/u/hiro)\ **Replies:** 4\ **Last updated:** [September 6, 2026, 5:47pm UTC](https://help.nextcloud.com/t/the-627th-question-about-cant-delete-folder-from-web-ui/248933 "2026-09-06T17:47:44Z")
▶ Support intro Hi, I can’t delete a folder with Error : “Delete folder” action failed. I went through tons of questions about the same problem, and it is unbelievable that so many people reported exactly same proble… --- ## [Fie.nl.tab.digital — 502 Bad Gateway, can't reach my instance](https://help.nextcloud.com/t/fie-nl-tab-digital-502-bad-gateway-cant-reach-my-instance/248954)
**Author:** [@k-line](https://help.nextcloud.com/u/k-line)\ **Replies:** 2\ **Last updated:** [September 5, 2026, 8:55pm UTC](https://help.nextcloud.com/t/fie-nl-tab-digital-502-bad-gateway-cant-reach-my-instance/248954 "2026-09-05T20:55:44Z")
▶ Support intro Since today I can no longer access my Nextcloud instance at fie.nl.tab.digital — the page returns a 502 Bad Gateway error. No maintenance notice on the site or via email beforehand. The domain still reso… --- ## [Skill up with workshops at the Nextcloud Community Conference 2026](https://help.nextcloud.com/t/skill-up-with-workshops-at-the-nextcloud-community-conference-2026/248915)
**Author:** [@system](https://help.nextcloud.com/u/system)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 8:58am UTC](https://help.nextcloud.com/t/skill-up-with-workshops-at-the-nextcloud-community-conference-2026/248915 "2026-09-04T08:58:31Z")
Originally published at: Workshops at the Nextcloud Community Conference 2026 - Nextcloud The Nextcloud Community Conference is a great place to meet people interested in Nextcloud, open source, coding and privacy. … --- ## [How to configure Nextcloud AIO to prevent brute force protection to block it's IP Address](https://help.nextcloud.com/t/how-to-configure-nextcloud-aio-to-prevent-brute-force-protection-to-block-its-ip-address/245502)
**Author:** [@sustainjane](https://help.nextcloud.com/u/sustainjane)\ **Replies:** 4\ **Last updated:** [September 2, 2026, 3:21pm UTC](https://help.nextcloud.com/t/how-to-configure-nextcloud-aio-to-prevent-brute-force-protection-to-block-its-ip-address/245502 "2026-09-02T15:21:59Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 20260527\_… --- ## [Nextcloud-aio with traefik gives 404 on public domain](https://help.nextcloud.com/t/nextcloud-aio-with-traefik-gives-404-on-public-domain/248376)
**Author:** [@schymans](https://help.nextcloud.com/u/schymans)\ **Replies:** 20\ **Last updated:** [August 28, 2026, 3:50pm UTC](https://help.nextcloud.com/t/nextcloud-aio-with-traefik-gives-404-on-public-domain/248376 "2026-08-28T15:50:37Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud… --- ## [Incomplete transfer ownership](https://help.nextcloud.com/t/incomplete-transfer-ownership/247073)
**Author:** [@edisondotme](https://help.nextcloud.com/u/edisondotme)\ **Replies:** 7\ **Last updated:** [August 27, 2026, 2:57am UTC](https://help.nextcloud.com/t/incomplete-transfer-ownership/247073 "2026-08-27T02:57:04Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 34.0.1-ap… --- ## [Error message NextCloud Talk HBP after NextCloud update](https://help.nextcloud.com/t/error-message-nextcloud-talk-hbp-after-nextcloud-update/247330)
**Author:** [@mic2025](https://help.nextcloud.com/u/mic2025)\ **Replies:** 31\ **Last updated:** [August 26, 2026, 6:29pm UTC](https://help.nextcloud.com/t/error-message-nextcloud-talk-hbp-after-nextcloud-update/247330 "2026-08-26T18:29:23Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 30.0.0 (… --- ## [Nextcloud AIO : Operation is blocked by access control](https://help.nextcloud.com/t/nextcloud-aio-operation-is-blocked-by-access-control/248225)
**Author:** [@Althif](https://help.nextcloud.com/u/Althif)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 10:30am UTC](https://help.nextcloud.com/t/nextcloud-aio-operation-is-blocked-by-access-control/248225 "2026-08-18T10:30:49Z")
The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 26 Spring (34.0.2) Operating system and version (e.g., Ubuntu 24.04): proxmox VM in ubuntu 25 Web server and version (e.g, Apache 2.4.25): replace… --- ## [Video Thumbnails not rendering anymore](https://help.nextcloud.com/t/video-thumbnails-not-rendering-anymore/247523)
**Author:** [@Mosfet](https://help.nextcloud.com/u/Mosfet)\ **Replies:** 1\ **Last updated:** [August 1, 2026, 7:09pm UTC](https://help.nextcloud.com/t/video-thumbnails-not-rendering-anymore/247523 "2026-08-01T19:09:00Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): 34.0.2 O… --- ## [Nextcloud Talk HPB – Incoming calls succeed but media session fails between Linux desktop and iPhone](https://help.nextcloud.com/t/nextcloud-talk-hpb-incoming-calls-succeed-but-media-session-fails-between-linux-desktop-and-iphone/247406)
**Author:** [@penfold](https://help.nextcloud.com/u/penfold)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 9:08pm UTC](https://help.nextcloud.com/t/nextcloud-talk-hpb-incoming-calls-succeed-but-media-session-fails-between-linux-desktop-and-iphone/247406 "2026-07-27T21:08:34Z")
▶ Support intro Nextcloud version (eg, 24.0.1): replace me Talk Server version (eg, 14.0.2): replace me Custom Signaling server configured: yes/no and version Custom TURN server configured: yes/no Custom STUN server c… --- ## [Problem with Protocol and repeat the same problem](https://help.nextcloud.com/t/problem-with-protocol-and-repeat-the-same-problem/247214)
**Author:** [@Sumi](https://help.nextcloud.com/u/Sumi)\ **Replies:** 2\ **Last updated:** [July 22, 2026, 12:59pm UTC](https://help.nextcloud.com/t/problem-with-protocol-and-repeat-the-same-problem/247214 "2026-07-22T12:59:47Z")
Hello Guys, i have allways the same Problem. Exceptionfclose(): Argument #1 ($stream) must be an open stream resource in file ‘/var/www/html/custom\_apps/richdocuments/lib/Service/RemoteService.php’ line 73 Anyone can … --- ## [Unable to update Bookmarks App](https://help.nextcloud.com/t/unable-to-update-bookmarks-app/247021)
**Author:** [@peterbatah](https://help.nextcloud.com/u/peterbatah)\ **Replies:** 2\ **Last updated:** [July 18, 2026, 11:09pm UTC](https://help.nextcloud.com/t/unable-to-update-bookmarks-app/247021 "2026-07-18T23:09:55Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud… --- ## [Cannot deploy AIO with existing npm](https://help.nextcloud.com/t/cannot-deploy-aio-with-existing-npm/247056)
**Author:** [@evernoob](https://help.nextcloud.com/u/evernoob)\ **Replies:** 2\ **Last updated:** [July 18, 2026, 12:51am UTC](https://help.nextcloud.com/t/cannot-deploy-aio-with-existing-npm/247056 "2026-07-18T00:51:13Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29.x.x): attempted… --- ## [Mobile App no longer opening Collabora Office (Android)](https://help.nextcloud.com/t/mobile-app-no-longer-opening-collabora-office-android/245919)
**Author:** [@Xylerfox](https://help.nextcloud.com/u/Xylerfox)\ **Replies:** 9\ **Last updated:** [July 16, 2026, 8:54am UTC](https://help.nextcloud.com/t/mobile-app-no-longer-opening-collabora-office-android/245919 "2026-07-16T08:54:28Z")
▶ Support intro The Basics Nextcloud Server version (e.g., 29.x.x): NextCloud 34.0.0 Operating system and version (e.g., Ubuntu 24.04): Ubuntu Server 24.04 LTS Web server and version (e.g, Apache 2.4.25): Apache 2… --- ## [Recognize native TensorFlow crashes with SIGBUS on VMware VM](https://help.nextcloud.com/t/recognize-native-tensorflow-crashes-with-sigbus-on-vmware-vm/246821)
**Author:** [@Mohsin\_Nisar](https://help.nextcloud.com/u/Mohsin_Nisar)\ **Replies:** 1\ **Last updated:** [July 13, 2026, 7:03am UTC](https://help.nextcloud.com/t/recognize-native-tensorflow-crashes-with-sigbus-on-vmware-vm/246821 "2026-07-13T07:03:33Z")
Support intro Recognize app crashes with SIGBUS (Bus error, EXIT 135) when running in native TensorFlow mode on a VMware VM. The native libtensorflow binary won’t run; switching to WASM + purejs works as a fallback. Loo… --- ## [Favicon not working - shows only the page icon](https://help.nextcloud.com/t/favicon-not-working-shows-only-the-page-icon/245783)
**Author:** [@LucMeister](https://help.nextcloud.com/u/LucMeister)\ **Replies:** 3\ **Last updated:** [July 7, 2026, 11:27pm UTC](https://help.nextcloud.com/t/favicon-not-working-shows-only-the-page-icon/245783 "2026-07-07T23:27:07Z")
▶ The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 26 Spring (34.0.0.12) Operating system and version (e.g., Ubuntu 24.04): Linux 6.12.87-Unraid x86\_64 Web server and version (e.g, Apache 2.4.25):… --- ## [Nextcloud Talk High-performance backend installation on truenas](https://help.nextcloud.com/t/nextcloud-talk-high-performance-backend-installation-on-truenas/246541)
**Author:** [@Rhys\_Jones](https://help.nextcloud.com/u/Rhys_Jones)\ **Replies:** 4\ **Last updated:** [July 6, 2026, 4:32pm UTC](https://help.nextcloud.com/t/nextcloud-talk-high-performance-backend-installation-on-truenas/246541 "2026-07-06T16:32:50Z")
▶ Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart: The Basics Nextcloud Server version (e.g., 29): 34.0.1 Oper… --- ## [Ghost Nextcloud Folder](https://help.nextcloud.com/t/ghost-nextcloud-folder/246531)
**Author:** [@peterbatah](https://help.nextcloud.com/u/peterbatah)\ **Replies:** 9\ **Last updated:** [July 4, 2026, 11:03pm UTC](https://help.nextcloud.com/t/ghost-nextcloud-folder/246531 "2026-07-04T23:03:44Z")
▶ The Basics Nextcloud Server version (e.g., 29.x.x): Nextcloud Hub 26 Winter (33.0.6) Operating system and version (e.g., Ubuntu 24.04): Ubuntu 22.04.5 LTS Web server and version (e.g, Apache 2.4.25): Apache/2.4… --- ## [Opera and Nextcloud (upload Files are allways 0 byte)](https://help.nextcloud.com/t/opera-and-nextcloud-upload-files-are-allways-0-byte/246383)
**Author:** [@Sumi](https://help.nextcloud.com/u/Sumi)\ **Replies:** 5\ **Last updated:** [July 3, 2026, 9:21am UTC](https://help.nextcloud.com/t/opera-and-nextcloud-upload-files-are-allways-0-byte/246383 "2026-07-03T09:21:56Z")
Hi everyone, After updating to the latest version, I’ve noticed the following: No matter what kind of document I upload, it always shows as “0 bytes” in size. Is there a solution for this? I’m using the Opera browser,… [Next page](https://help.nextcloud.com/tag/cloudflare/93.md?match_all_tags=true&page=1&tags%5B%5D=cloudflare)