ZIP Download problems on Android

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Files in downloaded and unzipped Folders are empty (0B).
This only happens on my Phone (Android). On my PC it works perfectly fine.
Is there another way to save Images to the gallery, since it’s not a feature in the app?

Steps to replicate it:

  1. Go to your Next loud page
  2. Download a folder
  3. Unzip it