Nextcloud version: 19.0.1.1
Operating system and version: Ubuntu 18.04
Apache or nginx version: nginx/1.14.0 (Ubuntu)
PHP version: 7.2
Is this the first time you’ve seen this error? (Y/N): Y
What happened before the error started occuring:
My hosting provider moved my HDD to another server, all of services are up along with nextcloud. And nobody can login anymore - a “wrong password” error occurs.
What I already tried:
- I tried to reset admin password using
sudo -u www-data php occ user:resetpassword admin- the result was: “Successfully reset password for admin”. Yet the wrong password error still occurs for admin user. I tried this method a couple of times. - I though because of new hardware the instanceid may be used for some cryptographic functions so I set it to null in config.php and I noticed that it was regenrated. I tried step one, with no success again.
The output of my config.php file:
$CONFIG = array (
'instanceid' => 'ocg1kfzs1c5o',
'passwordsalt' => '*ommited*',
'secret' => '*ommited*',
'trusted_domains' =>
array (
0 => '*ommited*',
),
'datadirectory' => '/var/www/*ommited*/nextcloud/data',
'dbtype' => 'mysql',
'version' => '19.0.1.1',
'overwrite.cli.url' => '*ommited*',
'dbname' => '*ommited*',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '*ommited*',
'dbpassword' => '*ommited*',
'installed' => true,
'filelocking.enabled' => true,
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
'timeout' => 0.0,
'password' => '',
),
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____:
I found no errors in all log files.